Ratings based on 569 Verified Reviews

4.4 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth Western Australia

Quality hotel in Hua Hin

Posted 22-Mar-2017
Pros: Location and rooms and staff make this a great experience
Cons: Mezzanie floor seems to be a waste of space.
Location: Beach front with inexpensive authentic Thai food and drinks.
Stayed 3 nights to finish our holiday on a high note and this hotel and location lived up to the brand name. The rooms had been refitted and were light and bright and great Air conditioning. Lovely views over the ocean. Hotel was located in the heart of Hua Hin and very inexpensive taxi ride to major attractions. Breakfast was included and was well done.
5 out of 5
Recommended
for Everyone
by A verified traveller from Thailand

A great Family friendly place!

Posted 06-Mar-2017
Pros: We loved the size of the pool and how close it was to the beach. Also loved that the options to eat out were plenty and walking distance.
Cons: Please notify guests prior to arrival that they need to bring their passports. Very frustrating dealing with this issue when we arrived.
Location: Lots of places to eat. Street shopping available. A salsa club across from the hotel. Didn't try it but it looked cool. Live music from restaurants.
Our family had a wonderful time at the Hilton. The location was perfect for us. We loved that the pool and the beach are so close. We also loved that there were many options to choose from for eating out that was walking distance from the hotel. The staff were all on point with friendliness and very hospitable. When we walked in our room, it was very clean and welcoming. Staff came to our door asking if we needed anything which was great. Everything about our time at the Hilton was wonderful!
5 out of 5
by A verified traveller

Good for relaxing

Posted 11-Dec-2016 on Hotels
Good location for peace and relax.
4 out of 5
by A verified traveller

Ideal location, lovely pool area

Posted 08-Nov-2016 on Hotels
Room excellent size with good balcony but in need of refurbishment - which it appears is happening on the lower floors. Easy access to beach if wanted but sea firstly had jelly fish and then became too rough to venture close.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Sep-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Sep-2016
Hotel is nice, clean and staff is very accommodating nice. Convenient to the night life.
3 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Convient location.

Posted 12-Sep-2016 on Wotif
The reception and concerige were a great help with booking a fishing tour i was having trouble booking. El murphys pub around the corner is a great place for s feed and to watch sport from around the world. Rooms need a little love. Air con barely cool enough. Lucky im used to the heat. The public facilities, pool and restaurants etc were all in top order. Frontline staff all trying upper mangement needs to spend a bit more time in the rooms.
3 out of 5
by A verified traveller

Everything is mediocre or less

Posted 27-Aug-2016 on Hotels
All in all, a bit disappointing. We booked at a great rate of 103USD so it made us decide to split our vacation into two halfs (half in Marriott and half here). The location is great if you are interested to be in the heart of the tourist area (shops, rests, massage parlors). The hotel is out of date and so are the rooms. The AC in the common areas (especially the elevators) is not adequate. We got our room ahead of time but had a few issues - mattress was hard and not comfortable and the safe deposit box was locked so had to call for guest services. They said 5 min, But it took them 25 min to come. I've given up and went out for a stroll. The shower also didn't have hot water until asked for a fix. As an apology for the inconvenience we received a 2 coffee+sandwich coupon which is a nice gesture I guess. Coming from the really astonishing Marriott to the Hilton felt like going back in time. The pool is A regular one and the floor around it is not suitable for a swimming pool (hurts like walking on gravel). There aren't enough staff around the pool and those who are present are less than the normal service you are used to in Thailand. Bottom line - if rate was is the same I would probably go for a resort even if is a few km out of the ״center".
3 out of 5
Recommended
for Everyone
by A verified traveller from England

Easy and central

Posted 07-Aug-2016
Hotel needs a update. But overall, it's a good hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

It is a nice hotel.

Posted 15-Jul-2016
Pros: The location is ideal.
Cons: It is time for an upgrade.
Location: The Location is ideal, many restaurants close by all within walking distance.
The hotel is still very nice and convenient but is showing is age and traffic, I belie ve it is time for an upgrade.