Ratings based on 703 Verified Reviews

4.4 out of 5
76% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Maidenhead, Uk

Great hotel, awesome location.

Posted 05-Feb-2018
I’ve stayed at Hilton Hua Hin before, was really impressed last time (used to stay in the Centara next door until the prices became outrageous) and would definitely go back and recommend. The location is brilliant, facilities excellent and staff and cleanliness top drawer. It has, however, not seen much work over the past four years (last time I was here). This means that there are a few bits like frayed lampshades, not-so-watertight walk in showers, some threadbare towels etc that you probably wouldn’t expect in a 5 Star Hilton. Still, it’s a great place, with amazing staff and a good base to check out Hua Hin and the surrounding area.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jan-2018
Pros: SWIMMING POOL AREA GREAT DINNINING ON ROOF VERY GOOD
Cons: Bath room needs a face lift , no free water how bad is that ,
Location: Close too many shops bars etc
Hotel in Great position close to many restaurants and shops
2 out of 5
by A verified traveller from thailand

Overall is look old

Posted 22-Jan-2018
Pros: Easy to go to downtown Beach is nice
Cons: Improve overall by renovation , especially on lounge floor . It look like 50 years ago hotel. The smell and old furniture should be removed.
Overall look old especially at club lounge . Hotel should think abou5 renovation as long as want to offer this rate to customer. Kid club is look old and had bad smell It is convenience to go outside for night street market Breakfast is not much selections and Japanese food is terrible. Boil rice corner have only 1-2 selections Overall you can find a better hotel with same cost or even cheaper.
3 out of 5
by A verified traveller

not a real beach

Posted 14-Jan-2018
Not located in a scenic area. Hours away from nice environments.
4 out of 5
by A verified traveller from UK

Posted 09-Jan-2018
Booked king size bed but got double bed instead, a little disappointed, room could do with some more cleaning
3 out of 5
by A verified traveller from Singapore

Terrific location

Posted 06-Jan-2018
Although the public areas including restaurants etc of the hotel are very nice and the staff are lovely, the rooms are very tired and worn out. The ensuite in particular is quite scruffy. At least in room 720 it is.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jan-2018
The room is quite old but the hotel has very good location. Easy to access and very close to night market.
1 out of 5
by A verified traveller from Australia

Tired old hotel but at premium prices

Posted 31-Dec-2017
Pros: Location was the only positive aspect!
Cons: 1. Provide a working wifi in room 2. change beds (It was softer to sleep on the floor) 3. Room decor is old and dated 4. Sufficient working elevators
Initially given old room with hard matresses and wifi did not work. After explaining to duty manager, was told it would be fixed. It was not fixed after 5 hours, so was told to move room New room also did not work Was told it would be fixed the next day. It was not fixed!. After moving a third time staff did NOT apologise or show any simpathy. I was Prevented from working. The lifts were inadequate and often was out of service. Had to wait up to 20 mins to finally go up or down in crowded lifts. I feel as if I was gouged into paying nearly AU$1,600 for 4 nights ($400 per night) for substandard accommodation. As a HHonours member, I am disgusted by the treatment received!
5 out of 5
Recommended
for Everyone
by A verified traveller from Hua Hin, Thailand

Cosy Place

Posted 18-Dec-2017
There is nice hotel with charming swimming pool and beach. And also great service.
Comment from Hotel Management
23-Dec-2017 by Chirawat Rattanawongsiri, Hotel Management
Dear Khun Khavinrut, Thank you for your feedback Khun Khavinrut. we well try our best to maintenance our service for you in the next time. and we always honored to have you here with us Best Regard, Chirawat Rattanawongsiri Reservation Officer
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Great hotel that is close to everything!

Posted 11-Dec-2017
Being just renovated, it is spacious and extremely clean. Staffs are very polite, helpful and detailed. Stayed for 3 nights in the executive king and it was well worth it. Offers great view of the sunrise each morning. The hotel lounge is simple but cosy. Room is extremely clean and good condition. Great amenities provided in room such as shampoos and shower gel from Crabtree and Evelyn and bathroom fitting from Hansgrohe and Toto. Location wise is near to beach. Bars and great restaurants are just across the street. Walking distance to night markets and various places of interest such as the railway station. Hotel facilities are well equipped and maintained such as the gym and the leisure area at M floor. Tons of suntanning bed at the swimming pool area. Great varieties of food available for breakfast at The Market. Lots of seats available and staffs are very attentive to your needs. Overall, highly recommended. Will come back again if I ever come to Hua Him again.
Comment from Hotel Management
23-Dec-2017 by Chirawat Rattanawongsiri, Hotel Management
Dear Mr Xiu Ling, Thank you for your feedback Mr. Xiu Ling. we well try our best to maintenance our service for you in the next time. and we always honored to have you here with us Best Regard, Chirawat Rattanawongsiri Reservation Officer