Title: The X Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=104246259&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The X Hotel Travelers find the perfect balance of convenience and comfort at this Brighton property, with express check-in and check-out services that save valuable time. ## Photo gallery for The X Hotel ![Superior Double Room, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds - The X Hotel (Hove)](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/8731307a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Honeymoon Suite, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds - The X Hotel (Hove)](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/eb090f61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Suite, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds - The X Hotel (Hove)](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/9140e312.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, memory-foam beds - The X Hotel (Hove)](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/0cf3c0fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Suite, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds - The X Hotel (Hove)](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/eac67fcb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Brighton Centre and British Airways i360, the X Hotel welcomes guests with public WiFi throughout common areas. Travelers can store their luggage safely while exploring the city and find quick refreshments at the on-site vending machine when hunger strikes. ## Reviews 4.6 ## Popular amenities - Pet-friendly - Free Wi-Fi £49 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=104246259&PinnedHotelID=104246259&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 15 of 15 rooms ### View all photos for Suite, Ensuite ![Suite, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/f0172fd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ensuite ### Highlights Separate dining area Separate sitting area Soundproofed Heating Dining table Smart TV Hypo-allergenic bedding Portable fan - Partial sea view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Single Room, Ensuite ![Standard Single Room, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/947c87f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Ensuite ### Highlights Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Fan Separate bedroom Heating - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Standard Twin Room, Ensuite ![Standard Twin Room, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/0b75defa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Ensuite ### Highlights Separate sitting area Soundproofed Fireplace Heating Smart TV Hypo-allergenic bedding Fan Separate bedroom - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Suite, Ensuite ![Deluxe Suite, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/7342f05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Ensuite ### Highlights Separate dining area Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Fan Separate bedroom - 1 bedroom - Sleeps 5 - 3 Single Beds and 1 Double Bed ### View all photos for Apartment, Ensuite ![Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/59f5c5e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Ensuite ### Highlights Separate dining area Separate sitting area Soundproofed Fireplace Air conditioning Heating Connecting rooms available Kitchen - 2 bedrooms - Sleeps 8 - 3 Double Beds, 1 Double Futon and 1 Single Bed ### View all photos for Family Studio, Ensuite ![Family Studio, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/87afaaf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, Ensuite ### Highlights Separate dining area Separate sitting area Soundproofed Heating Dining table Smart TV Hypo-allergenic bedding Fan - 1 bedroom - Sleeps 8 - 4 Double Beds ### View all photos for Studio, Ensuite ![Studio, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/73812ee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Ensuite ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchenette Smart TV Hypo-allergenic bedding Portable fan - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Economy Double Room, Private Bathroom ![Economy Double Room, Private Bathroom | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/34e737bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Private Bathroom ### Highlights Deck/patio Separate dining area Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Portable fan - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Apartment, Shared Bathroom ![Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/59f5c5e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, Shared Bathroom ### Highlights Separate dining area Separate sitting area Soundproofed Fireplace Heating Kitchen Fridge Smart TV - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Comfort Apartment, Shared Bathroom ![Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/0e864625.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Shared Bathroom ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Fridge Smart TV Washing machine - 1 bedroom - Sleeps 3 - 1 Single Bunk Bed and 1 Double Bed ### View all photos for Premium Double Room, Ensuite ![Premium Double Room, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/b973e2c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Ensuite ### Highlights Soundproofed Heating Smart TV Hypo-allergenic bedding Portable fan Memory foam bed Egyptian cotton bed sheets Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, Ensuite ![Superior Double Room, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/7195a9b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Ensuite ### Highlights Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Portable fan Memory foam bed Egyptian cotton bed sheets - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room, Ensuite ![Standard Double Room, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/b3f9b710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Ensuite ### Highlights Separate sitting area Soundproofed Fireplace Heating Smart TV Hypo-allergenic bedding Fan Separate bedroom - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Honeymoon Suite, Ensuite ![Honeymoon Suite, Ensuite | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/a4df09db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, Ensuite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Fireplace Heating Dining table Smart TV - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Quadruple Room, Private Bathroom ![Quadruple Room, Private Bathroom | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/105000000/104250000/104246300/104246259/ace0eb1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Private Bathroom ### Highlights Soundproofed Heating Dining table Smart TV Hypo-allergenic bedding Memory foam bed Premium bedding Egyptian cotton bed sheets - Partial sea view - Sleeps 4 - 2 Single Beds and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHove-Hotels-The-X-Hotel.h104246259.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHove-Hotels-The-X-Hotel.h104246259.Hotel-Information) ## About the area Located in Hove, The X Hotel is in the city centre and near the beach. While the natural beauty of Brighton Beach and South Downs National Park can be enjoyed by anyone, those looking for an activity can explore Brighton Marina. Check out an event or a game at American Express Stadium, and consider making time for Brighton Pier, a top attraction not to be missed. [Visit our Hove travel guide](https://www.expedia.co.uk/Hove.dx4662) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.82411%2C-0.15830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eTnMt6N5X3lSreT3pKYpQEmax94=) 11 Brunswick Square, Hove, England, BN3 1EH ### What's nearby - Brighton Beach \- 2 min walk \- 0.1 miles - Brighton i360 \- 8 min walk \- 0.4 miles - Churchill Square Shopping Centre \- 10 min walk \- 0.6 miles - Brighton Centre \- 11 min walk \- 0.6 miles - Brighton Pier \- 20 min walk \- 1.1 miles ### Getting around - Hove Aldrington Station - 5 min drive - Gatwick Airport (LGW) - 48 min drive ### Restaurants - ‪almoosh🍒 - ‬5 min walk - ‪The Bee's Mouth - ‬5 min walk - ‪Six Restaurant and Cocktail Bar - ‬3 min walk - ‪Wolfox Coffee Roasters - ‬3 min walk - ‪Dharma - ‬4 min walk ## About this property ### The X Hotel Hotel near Brighton Beach Close to Brighton Centre, The X Hotel has plenty to offer. Guests can connect to free in-room WiFi. Additional perks include: - An electric car charging station, express check-out and express check-in - A vending machine, luggage storage and smoke-free property Room features All guest rooms at The X Hotel boast thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls. Other amenities include: - Heating and portable fans - Egyptian cotton sheets, memory foam beds and rollaway/extra beds (surcharge) - Baths or showers, free toiletries and hairdryers - 48-inch Smart TVs with Netflix, streaming services and premium channels - Cots/infant beds, free tea bags/instant coffee and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/9000000/8170000/8165300/8165276/d44c2fea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Langford Hotel, Brighton & Hove Hove - Free Wi-Fi - Parking available - Business services - Housekeeping 6.6 528 reviews £43 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=8165276&PinnedHotelID=8165276&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1090000/1088300/1088228/1843b012.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassador Hotel Kemptown - Free Wi-Fi - 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2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=46543631&PinnedHotelID=46543631&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Offsite parking available (GBP 20.20 per day); reservations required ### Family friendly - Cot (surcharge) - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Luggage storage - Vending machine - Virtual front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Stair-free path to entrance - Visual alarms in hallways ### More - Smoke-free property ## Room amenities ### Bedroom - Cot (surcharge) - Egyptian cotton sheets - Memory foam mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 48-inch smart TV with premium digital channels - Netflix - Streaming services ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Access via exterior corridors - Heating - Iron/ironing board - Laptop workspace - Portable fan - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 10 Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: GBP 10 Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets are allowed for an extra charge of GBP 20 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 35.0 per night. Cots (infant beds) are available for GBP 9.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Management fee: GBP 4.97 per person, per stay We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: GBP 20.20 per day (1411 ft away) - Pet fee: GBP 20 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in fee: GBP 10 (subject to availability) - Late check-out fee: GBP 10 (subject to availability) - Crib (infant bed) fee: GBP 9.0 per day - Rollaway bed fee: GBP 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as The X Hotel Hove The X Hotel Hotel The X Hotel Hotel Hove ## Frequently asked questions ### Is The X Hotel pet-friendly? ### How much does it cost to stay at The X Hotel? ### What time is check-in at The X Hotel? ### What time is check-out at The X Hotel? ### Where is The X Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The X Hotel Reviews 4.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 5.0 Amenities ### 4.8 Staff & service ### 4.8 Property conditions & facilities 10 - Excellent 18 8 - Good 7 6 - Okay 16 4 - Poor 22 2 - Terrible 53 ## Reviews ### 6/10 Okay #### Emily 21 Jul 2025 Disliked: Staff & service Nice stay. Close to the beach and everything. ##### Emily Stayed 3 nights in May 2025 ### 10/10 Excellent #### Camila 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We loved our stay. We were welcomed wonderfully. The people were kind and warm, helpful, and attentive. Great location. The room we stayed in was beautiful and spacious with a privileged view. ##### Camila Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay Was in Brighton to see Eric Prydz concert. Needed somewhere straight forward to stay. This hotel is good - Clean, modern and friendly staff. I think the other negative reviews are quite harsh ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mag 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and friendly staff room in good conditions. We will be back for sure ##### Mag Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Sean 11 Jul 2025 Liked: Cleanliness #### Brighton weekend 5/6 july There was no toilet bathroom. Shower was good. Beds were comfortable. There was a TV and coffee maker. Access to room Was complicated but there was someone on hand to help. It was better than I expected as some of the reviews were terrible. ##### Sean Stayed 1 night in Jul 2025 ### 8/10 Good #### Mark 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I have read other reviews about this hotel after I had booked it, and those reviews were disgusting. Whatever people expect for the price of this hotel are beyond my reasoning. It was clean, fresh and every amenity in the room for a pleasent stay, which I most definitely had. ##### Mark Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jeda 2 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Amazing. Really helpful staff member Tim. Clean and lovely room will definitely come back ##### Jeda Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Hilary 14 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful building in a lovely part of Hove. Very near the sea front and good dining and shopping. ##### Hilary Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Horatio 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service and communication was brilliant, room was clean and loved the bathroom ##### Horatio Stayed 1 night in Jun 2024 ### 6/10 Okay #### gary 20 Feb 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Better than expected Strange checking in procedure but once checked in it was perfectly adequate. Good value for money. ##### gary Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Mark 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quirky and Memorable Stay Very quirky room and I loved it. My room was at the front so I had a little balcony that I relaxed on looking out over the square and sea. Great mattress and hot shower. ##### Mark Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Paul 16 Jan 2025 Liked: Property conditions & facilities, room comfort #### My one night stay I recently stayed at X Hotel in Brighton, and while there were some initial issues with both rooms, the team was incredibly helpful and proactive in resolving them. They upgraded me to a fantastic suite and went above and beyond to ensure my stay was comfortable and enjoyable. The staff’s professionalism and commitment to excellent customer service really stood out, and I truly appreciate their efforts. Thank you for turning things around so quickly—I would happily stay here again! Let me know if you’d like further changes! ##### Paul Stayed 1 night in Jan 2025 ### 6/10 Okay #### Amber 27 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location but the check in is extremely strange for this hotel and you have to pay an additional deposit when you arrive which is not stated anywhere. Won’t be coming back here. ##### Amber Stayed 1 night in Sep 2024 ### 6/10 Okay #### Jake 29 Sept 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Not great! Check in overall was really difficult, didn’t know where to go and instructions for the hotel were unclear. Hotel is really clean and beds are pretty comfortable. Weird noises in our room tho? ##### Jake Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Anthony 4 Aug 2024 Disliked: Cleanliness, amenities, property conditions & facilities I had issues with checking in, but the staff helped me when I arrived at the hotel. The room wasn't as big as I expected and there was a compartment within the room that was the bathroom. There wasn't a balcony and, despite been at the back of the hotel, there was lots of noise which didn't allow us to sleep. The bathroom/compartment wasn't clean and we heard noises from there too. The staff was rather friendly and tried to make our visit as pleasant as it could be. ##### Anthony Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Glen 13 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I liked theLocation, public transportation, beach, restaurants, pubs and shopping. What I didn't like was the lack of customer services, poor management, room was filthy, woken at 9am with a ceiling leak from shower above us and we were soaked, the water was literally pouring through the cceiling, contact the emergency number and the response was okay. No one showed up to investigate or to see how there customers were and to top it of I was looking for the room key and discovered a dead mouse under my bed along with some other furry stuff. NOT HAPPY AT ALL... ##### Glen Stayed 1 night in Aug 2024 ### 4/10 Poor #### Verified traveller 15 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing What we booked was a twin room, with a private bathroom. What we got was a double room, with a bathroom shared with the staff. The gentleman who checked us in (he was very nice and was kind enough to check us in early - no complaints about him!) even admitted it hadn't been cleaned yet. We had checked in early so understood. However, when we got back in the evening, the room was still not clean and the bed spread was damp from the room! The 'shared' bathroom had a poop left in it. Honestly, what I'm most annoyed about is the price we paid. it was not worth £100 for the night. Would not stay again. ##### Verified traveller Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Nicholas 11 Jun 2025 I was on a short trip with my partner we had not been on vacation for over two years I thought this place was nice as the pictures on the website look amazing and showed rooms with a balcony under the superior double room tab . Leading up to my arrival I was bombarded with Wassap messages saying I needed to pay an extra fee for what I’m still unaware for what ..on my arrival I asked about the room with balcony and was told they don’t have rooms with balcony’s when I challenged that I asked for that the staff laughed at me . As well the room was terrible . The first night I tried to shower and the water literally dribbled out the shower head so could not shower even though I had been travelling from another country since 4am . As well I had requested a room with a bath tub and I got a room with a tub but no plug to actually plug the drain . The staff while cleaning the same afternoon were so noisy in the corridors basically from 3pm to 6pm it was loud and annoying when I approached theme staff aswell they said it is not noisy am and I said no the hotel is not noisy you the staff are they also looked at me in amazement . Please avoid I promise you I want my money back it was so terrible honestly please avoid at all costs . ![Cigarette butts on the rotting window cile](https://a.travel-assets.com/ugc/hotel-reviews/f4611cc4-0cfb-49fd-90be-95ba46a2c5db-1749643751880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The view just out side our window ](https://a.travel-assets.com/ugc/hotel-reviews/4bedd71e-f6b7-413d-a2dd-84fa70a3c093-1749643759372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The wonderful view again ](https://a.travel-assets.com/ugc/hotel-reviews/29c5e5c8-cf7c-43d9-9d92-b4bf038ee791-1749643764435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken blinds could not even use them ](https://a.travel-assets.com/ugc/hotel-reviews/93b3fdec-bfbf-41ed-ac73-196ce2d19f24-1749643770557.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nicholas Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Glen 13 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I liked the location of the hotel because it was convenient for quick access to the beach, shopping, restaurants, bars and public transportation. What I didn't like was not being able to transfer to a different room in the property even though we were currently staying at the property and decided to extend our stay by 1 night from a regular room to a studio, we had to check out at 10am and return at 3pm, but for an additional fee of £10 you can check in at 2pm. We paid the £10 but our room wasn't ready for check in at 2pm or 3pm so we finally got in our room at 3:45pm. The studio consist of a small twin room with a microwave, refrigerator,toaster and kettle, 1 dinner plate 3 spoons and 1 fork.Bathroom had a partition wall that has a 2 foot opening from the ceiling leaving ##### Glen Stayed 1 night in Aug 2024 ### 6/10 Okay #### K 7 Jun 2024 Liked: Cleanliness, property conditions & facilities #### Decent stay, but scammy whatsapp messages Nice enough building and room. Clean bedding and bathroom, kettle provided. The guy who checked me in (Timi?) was really friendly. However, they charge you a deposit that is not listed on the website and the whatsapp message and repeated late night calls make it sound like a scam. I received a whatsapp message at 9.30pm the day before checking in telling me to click a link and either give £100 deposit that would be refunded within two weeks or pay £3 deposit that's not refundable. This should already be included within the room price! Even though I contacted hotels.com and they confirmed I had no outstanding charges on my booking, I still had to pay the unmentioned deposit or I would have lost the booking and all the money I paid. Very dishonest and scammy. The managers at X hotels have some things to answer for and it's made me question hotels.com as a whole as well, for a) allowing dodgy business like this on their platform, and b) being thoroughly unwilling to help customers when they have issues as a result of what is essentially false advertising ##### K Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jeda 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We love this hotel so much. ##### Jeda Stayed 1 night in Jun 2025 ### 6/10 Okay #### Nina 5 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very basic, hygiene not good, carpet in room dirty, hair on sink etc but radiator worked well ##### Nina Stayed 2 nights in Nov 2025 ### 8/10 Good #### Tamsin 16 Aug 2025 Liked: Property conditions & facilities Was a surprisingly pleasant stay at this hotel, i was worried after reading some of the reviews but it was actually a nice hotel, the bed was comfortable, the bedding was clean and smelled fresh, some areas of cleaning had been missed but it wasn't a problem for us. The decor was so interesting and was nice to stay in a hotel with a bit of personality. ##### Tamsin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mabintou 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good we enjoyed we will definitely come back again ##### Mabintou Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Verified traveller 3 Aug 2025 Disliked: Staff & service, property conditions & facilities Below basic at above average cost, apart from the comfortable bed I can think of nothing to recommend this place. More like poor grade airb&b. I travel and walk a lot staying in French hires, shelters and Spanish religious, all much better than X in every respect ##### Verified traveller Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Kings Highway, Derby by Marston's Inns](https://www.expedia.co.uk/Derby-Hotels-Kings-Highway.h31887923.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa - an Iconic Luxury Hotel](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---