Ratings based on 762 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Conroe, TX

Last minute decision

Posted 16-Feb-2017
Started out bad by them giving our room away and putting us on the inside with a view of the lobby and 2 double beds. It was Valentine's Day and we needed one bed. Went to dinner, came back and we were able to switch due to cancellations, better but still on the inside. The whole point in staying downtown was to get a city view. I loved my stay and loved the staff but if I get put into another room without a view, I'm turning around.
4out of 5
Recommended
for Everyone
by A verified traveller

Medical Appointments

Posted 15-Feb-2017
Very nice hotel to stay in and only 10-15 minutes from Texas Medical Center.
5out of 5
Recommended
for Everyone
by A verified traveller

Close to businesses downtown and good restaurants

Posted 19-Jan-2017
Very nice hotel: very good location; will come back.
3out of 5
Recommended
for Everyone
by A verified traveller from Boston

Area feels deserted. Not many guests in the hotel

Posted 04-Jan-2017
Does not feel close to the centre of activities. Conciege was nice. Waiters in the restaurant for breakfast were helpful.
5out of 5
by A verified traveller

good location and clean and friendly.

Posted 21-Nov-2016 on Hotels
We stayed there because it was close to our event in the theater district. Everyone was so very nice and accommodating. We shared a room with friends and had plenty of room for all of us.
5out of 5
Recommended
for Everyone
by A verified traveller

Convenient location

Posted 18-Nov-2016
Great location for all sporting and convention events.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Nov-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from Port Arthur

Nice Hotel Downtown

Posted 15-Nov-2016
Very nice hotel with professional staff. Will stay again.
3out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
I had no idea that there was no on-site parking, unless you valet parked your vehicle. They should tell you that prior to reserving the room. The valet parking was $34. (This really soured the whole stay. )Everything is a up charge... I wasn't impressed. I've stayed at chain hotels that provided a better experience.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Great Location

Posted 13-Nov-2016
Pros: Hotel was very clean, the food in the restaurant was very good, staff were very pleasant and helpful.
Cons: I know this sounds picky, but the bathroom had single standing sink. There was NO place to put anything that you are using. I finally had to put a towel in the sink to hold my makeup, my curling iron when doing my hair... not very well thought out for females.
Location: great location to the George Brown convention center.