Ratings based on 788 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Wonderfully decorated place with little amenities

Posted 27-May-2017
The hotel and the staff was nice. The lack of amenities was not the greatest. This is more of an upscale hotel therefore the decor and rooms were very nice. Complaints our group has was there was no microwave throughout the entire place and wifi was only free in lobby otherwise you have to pay $10/day for use unless you are a part of their SPG reward program. All in all great rooms but little amenities.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Close to Minute Maid park.

Posted 15-May-2017
Pros: Clean and comfortable
Cons: Lower prices!
Location: Look above
Enjoyed the convenience of walking across the street to the ballpark.
5 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Very nice hotel near Astro stadium

Posted 04-May-2017
Great hotel, good price, perfect location and Excellent staff !!
5 out of 5
Recommended
for Everyone
by A verified traveller

We were steps away from Minute Maid park

Posted 01-May-2017
It was an awesome experience we are steps away from minute maid park which was the reason first day it was definitely a five-star experience had a really affordable price for where the location was. My only negative feedback is after the game a lot of people were downstairs at the bar and we were one of them there wasn't enough staff to accommodate the amount of people as far as having somebody stop by and ask us if we wanted something to drink . Also when we arrive checking through clock we probably got there at 2:30 our room wasn't ready which we are OK with since we weren't supposed to check in until three anyway but we waited until 330 to actually get checked into the room and that's not because it was busy was because they said it wasn't ready yet
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas, NV

Great hotel close to all downtown pro sports venue

Posted 27-Apr-2017
Beautiful corner suite. Exquisite bedding. Spacious closets. Quiet rooms. Good auto valet service. No overnight laundry or dry cleaning offered. Front desk staff were pleasant and efficient.
2 out of 5
by A verified traveller

Stay elsewhere!

Posted 24-Apr-2017
First impressions were good: service, cleanliness etc. However, first night there we heard EVERYTHING coming from the open atrium in the center of the hotel. The conversations, clink of a glass, ice being poured into a glass at the bar etc. The signs indicated the bar closed at 10pm, so we gritted our teeth and waited, things did get quieter after 10pm. The second night was a disaster. The noise was even louder, and lasted past 10pm. When we called down, we were told there was a party that was supposed to last until midnight! If you HAVE to stay here, only stay on floors 5 and above that do not open to the atrium.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Mar-2017 on Hotels
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 24-Mar-2017 on Orbitz
Not much in the area outside of MinuteMaid Park and conference center....I was there on business and if you aren't there for those functions, then it's really just some restaurants and hotels around the park. I didn't go outside a maybe 4 x 6 block region, so can't speak too much of the area. Hotel was a bit further than others from Convention center, but next to MinuteMaid Park....very nice and comfortable room. Would go again.
1 out of 5
by A verified traveller

Posted 22-Mar-2017 on Hotels
I had a mouse in my room making noise scurrying around the TV console for much of the late evening. Unacceptable given the price charged to people staying. Likely won't be choosing Westin again
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel in the heart of Houston

Posted 20-Mar-2017
We enjoyed our stay at this hotel. Initially we booked through Expedia for four nights. However, because of a snow storm in the North East we had to extend our stay by three more days. We found the hotel and our room very comfortable. Staff were friendly and prompt. We enjoyed the restaurant and room service food available at the hotel. It is close to the baseball stadium and the convention cenre.