The Greenleigh, River Oaks, Autograph Collection

Property class: 4

Choose dates to view prices

Reviews

4.8 out of 10
The Greenleigh, River Oaks, Autograph Collection provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Deluxe Room, 1 King Bed with Sofa bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Executive Suite, 1 Bedroom

  • 815 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Signature Room, 2 King Beds

A hotel room with two beds, a TV, a desk, and a large window with curtains.

Signature Room, 2 King Beds

  • 230 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Signature Room, 1 King Bed

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Signature Room, 1 King Bed

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Suite, 1 Bedroom

A modern living room with a dining area, large windows, and a city view.

Luxury Suite, 1 Bedroom

  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Grand Suite, 1 King Bed with Sofa bed

  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the area

Located in The Galleria, a neighbourhood in Houston, The Greenleigh, River Oaks, Autograph Collection is in the entertainment district. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at Reliant Stadium, or consider Reliant Park for a night out. Visit our Houston travel guide
Map
2525 West Loop S, Houston, TX, 77027

What's nearby

  • A street with storefronts, including a store named 'Emerson Rose' and another with a neon sign.
    Westheimer Road
    1 min walk - 0.0 miles
  • A tree-lined street with parked cars and buildings on either side.
    River Oaks District
    2 min walk - 0.1 miles
  • A large, modern shopping mall with a glass ceiling and multiple levels.
    The Galleria
    7 min walk - 0.4 miles
  • A large, empty stadium with a curved roof and a basketball court.
    Gerald D. Hines Waterwall Park
    10 min walk - 0.6 miles
  • A tall, modern skyscraper with reflective glass windows and vertical lines, set against a clear blue sky with scattered clouds.
    Williams Tower
    10 min walk - 0.6 miles

Getting around

  • Ensemble/HCC Station
    8 min drive
  • Kinder Station
    10 min drive
  • Houston William Hobby Airport (HOU)
    36 min drive

Restaurants

  • Starbucks
    9 min walk
  • Starbucks
    5 min walk
  • Amorino
    7 min walk
  • Steak 48
    5 min walk
  • Maggiano's
    10 min walk

About this property

The Greenleigh, River Oaks, Autograph Collection

  • Upscale hotel near Westheimer Road
  • The Greenleigh, River Oaks, Autograph Collection provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Valet parking (surcharge), a local area shuttle and an electric car charging station
    • Express check-out, a TV in reception and a lift
    • A 24-hour front desk, a billiards/pool table and a banquet hall
    • Guest reviews give good marks for the location
  • Room features
  • All 299 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with rainfall showers and designer toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, recycling and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 mi
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 38.25 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 60.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Greenleigh, River Oaks, Autograph Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Greenleigh, River Oaks, Autograph Collection?

Valet parking is available for USD 60.00 per night.

What time is check-in at The Greenleigh, River Oaks, Autograph Collection?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Greenleigh, River Oaks, Autograph Collection?

Checkout is at 11 AM.

Where is The Greenleigh, River Oaks, Autograph Collection located?

Located in The Galleria, this hotel is within a 5-minute walk of Westheimer Road and River Oaks District. The Galleria and Williams Tower are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Greenleigh, River Oaks, Autograph Collection Reviews

4.8

5.2

Cleanliness

3.8

Amenities

4.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 62 reviews
Rating 8 - Good. 2 out of 62 reviews
Rating 6 - Okay. 13 out of 62 reviews
Rating 4 - Poor. 10 out of 62 reviews
Rating 2 - Terrible. 26 out of 62 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, communication
It was in the perfect location. Clean facility but pillows could have been more comfortable.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It is in such bad shape DO NOT STAY. Staff was so friendly but the place needs closed down! So MOLDY I got sick and no hot water unless you wait 15 minutes
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness

6/10 Stars

I booked the room last minute on Hotels.com since I was only in town 2 days and needed something quick and convenient at 1am thats close to a family member’s house. Pros: Location next to CVS, Galleria Mall, plenty of restaurants and stores. Clean/spacious rooms, hallways, lobby. Quiet. Price. Cons: 24/7 Parking garage Security Guard but….the garage is littered with trash!! No lights, pitch black. $30/day Self Park $40 Valet. If it wasn’t for security I would have left the same day. Customer service is hit or miss. For me, it was horrible upon arrival and excellent at departure. The agent as I was leaving definitely made me feel a little better about my stay.
Pitch black garage! I didn’t feel unsafe, but still…ugh, trash and glass everywhere. I will say Security was there 24/7.
Clean lobby, hallways, and rooms.
Clean lobby, hallways, and rooms.
Clean lobby, hallways, and rooms.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
the hotel was quite for the most part. The garage is 30$ per night which is high for parking. But since you pay 30 dollars you would think they would allow you to park on a lower level they blocked off floors 1-5 for valet … secondly once you make it to floor 6 it’s no lights on that level it’s dark which is also a hazard. not to mention trash and wrappers all in the garage. incidentals are 100 per night which is a little insane yes it’s returned if the room is good condition but still. Third the staff was friendly I was unaware of the 100 per night incidental and the receptionist at check in helped guide me that. overall it’s cheaper and nicer places to stay it was experience given the history but I don’t suggest driving your own vehicle or parking there. plus they do have a security guard driving but they was on they phone there entire time.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The hotel needs to have clean sheets and the bathroom needs to be more clean
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities, communication
The surrounding area is not the best
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, communication

Hotel is about to shut down.

Hotel is about to shut down. In its last days and it was not good.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Made reservation and when we got there hotel was closed.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Communication
Was informed on check in that all amenities like gym, bar, restaurant are all closed indefinitely.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Good
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I don’t have anything good to say aside from they need to be closed until they fully renovate.
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Amenities
Terrible hotel. No service. No housekeeping, no restaurant and overpriced parking.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tv didn't work and shower head leaking other than that it was ok.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended , worst experience i have, parking is expensive
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Property conditions & facilities
Such a very nice hotel that needs renovation and take out the tubs. Looks 80 retro and way too dark in rooms and hallways. Exterior is very nice. Has plumbing issues also. No staff on duty.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Worst stay ever

Horrible, worst experience ever for a supposed luxury hotel, extremely upset with what I was charged I could gave stayed at a Holiday and had better room service, shower, toilet, elevator waa horrible and old.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
Nothing was good
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
they're renovating and didnt say anything till i booked it. Then after i booked , sent and email saying its nonrefundable. lovely.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Very poor hotel from outside to interior. Dirty room and rusty tub. Would like a refund
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
There was no water (something about the city), the pool was closed (no notice while reserving). The great pictures of a lively bar/restaurant where fake (the bar/restaurant) was closed. Overall, the stay was OK, but far below what they promised and far below what one would expect for two hundred dollars per night.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Disliked: Amenities, communication
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. Outdated.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Hotel Derek is being closed down. And yet it is somehow still available to reserve? No amenities are available, there were hardly any workers, everything was dirty, it smelled so bad, there was a bandaid in the refrigerator, the bathtub would not drain. Everything was in terrible condition and it should not be available to guests.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Amenities, communication
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Stayed 1 night in Jul 2024