Ratings based on 3,299 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

great hotel. Great location. Awesome views.

Posted 26-Jun-2017
Awesome breakfast. Best bacon I've ever had. Night time cookies and milk!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston,Tx

Friendly staff

Posted 28-May-2017
The staff accommodated our request to have a view and gave us a different room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pennsylvania

Nice hotel, close to downtown, convention center

Posted 27-May-2017
Pros: The quality of the room and the fitness center. Milk and cookies at night, fruit and water in the fitness center.
Cons: More housekeeping staff available during busy times.
Location: The location, downtown is currently under construction.
I enjoyed the comfortable facility, the staff, the restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Beautiful hotel and awesome experience!!

Posted 22-May-2017
I found the room to be outstanding, as well the lounge and check-in staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-May-2017
Great hotel! Very friendly service and great location for the game!
3 out of 5
by A verified traveller

Too pricey.

Posted 29-Apr-2017
For the price, I was expecting an excellent staff and an excellent room. The average Holiday Inn is better by my experience. The staff is inattentive. My room was ho-hum. I won't return and don't recommend. For this price, go somewhere else.
3 out of 5
Recommended
for Everyone
by A verified traveller

problems

Posted 25-Apr-2017
over a three day stay: no coffee cups 1 day; no wash cloths 1 day; shower leaked over bathroom floor causing possible falls; room clock had to serviced by maintenance;
4 out of 5
Recommended
for Everyone
by A verified traveller from delaware

Reasonably price hotel downtown

Posted 01-Apr-2017
While I wasn't expecting the highest end hotel I did expect them to have the simple amenities in the bathroom without having to ask for them(toothbrush, toothpaste, comb....). The room was a little dated but very clean, very quite, and very comfortable. The hotel staff was very friendly and easily approachable. All disputed charges were handled very professionally.
5 out of 5
by Bobby

This traveller left a rating score only Posted 28-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Mar-2017
Clean, friendly, and reasonably priced. Complimentary shuttle to the convention center.