Ratings based on 1,070 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

位置很方便

Posted 29-Sep-2016
位置很方便,靠近galleria,离啊中国城也不远,房间很舒服,带小厨房,衣帽间很大!就是电梯难找!
4out of 5
by A verified traveller

Nice hotel in a safe area and near the Galleria ma

Posted 29-Sep-2016
Value for money. Breakfast and room WiFi included. Hotel is in a very safe neighborhood and close to the Galleria mall and other attractions in Houston.
Comment from Hotel Management
29-Sep-2016 by Gina L., Hotel Management
We love our guests! Thank you for taking the time to review our hotel, and your kind comments. Please know they will be celebrated with the team. We wish you happy and safe travels, and look forward to seeing you again the next time your travel plans bring you to Houston!
4out of 5
by A verified traveller from CN

房间很宽敞,很舒服!

Posted 24-Sep-2016
房间很宽敞,很舒服,有一个小厨房,大冰箱,单独的衣帽间很大。位置也很方便,就在gallery附近,此外离Walmart,best buy都很近!一定推荐下。
Comment from Hotel Management
28-Sep-2016 by Gina L., Hotel Management
Thank you for taking the time to review our hotel! Your kind comments are much appreciated, and will be shared with our team.We look forward to seeing you again the next time you’re in town!
4out of 5
by A verified traveller from California

good location for work travel

Posted 09-Sep-2016
Pros: Clean. well located. good breakfast and free wifi
Cons: Parking fee of $16 a night is a bit steep
Location: Tons to do in the area
Although tucked away a little in the Galleria area, lots of shopping an restaurants close by. Very easy access to freeways and getting to where I needed to go. Room was clean and spacious, staff very friendly and the parking and breakfast easy. I have stayed here twice while on business in Houston and both times were great.
Comment from Hotel Management
09-Sep-2016 by Gina L., Hotel Management
We love our guests! Thank you for taking the time to review our hotel, and your kind comments. Please know they will be celebrated with the team. We wish you happy and safe travels, and look forward to seeing you again the next time your travel plans bring you to Houston!
4out of 5
by A verified traveller from boston

Nice hotel near in galleria

Posted 15-Aug-2016
Everything was great room was very clean and hotel staff were very helpful
Comment from Hotel Management
15-Aug-2016 by Gina L., Hotel Management
Thank you for taking the time to review our hotel, and your kind comments. Please know they will be celebrated with the team. We wish you happy and safe travels, and look forward to seeing you again the next time your travel plans bring you to Houston!
5out of 5
by A verified traveller from Laredo Tx

Business

Posted 02-Aug-2016
It was ok. I liked the breakfast. The room was clean.
Comment from Hotel Management
05-Aug-2016 by Gina L., Hotel Management
Thank you for taking the time to review our hotel! Your kind comments are much appreciated, and will be shared with our team.
5out of 5
by A verified traveller from MEXICO

HOTEL MUY AMPLIO Y COMODO

Posted 01-Aug-2016
Pros: LA CAMA MUY COMODA
Cons: QUE LAS ALFOMBRAS ESTEN UN POCO MAS LIMPIAS PERO EN GENERAL MUY BIEN SI REGRESARIA
Location: COMPRAS, RESTAURANTES, MUY CERCA
MUY TRANQUILO EL BUFET MUY RICO Y VARIADO, EXCELENTE UBICACION Y CERCA DE GALLERIA MALL
Comment from Hotel Management
by Gina L. , Hotel Management
Gracias por tomarse el tiempo para revisar nuestro hotel! Sus amables comentarios son muy apreciados, y serán compartidos con nuestro equipo.
5out of 5
by A verified traveller from San Antonio

Comfortable hotel, wonderful breakfast......

Posted 17-Jul-2016
The hotel staff was friendly. Self parking in garage was $16 per night, garage felt safe and secure with security cameras. Be careful the garage gate opens outward towards your vehicle. Breakfast was excellent. Pool was kinda small but still lots of fun.
Comment from Hotel Management
18-Jul-2016 by Gina L., Hotel Management
I’m happy to hear that you had a great stay with us here at the Hyatt house Galleria! We love our guests, and are committed to providing the best experience possible. We look forward to seeing you again the next time you’re in town!
4out of 5
by claudia from Brownsville

Posted 27-Jun-2016 on Hotels
My stay was good.. I enjoyed the room n how clean n comfy it was. What. I didn't think was right was that on my way to the pool with the person I was staying with I ran into two individuals who one of them dropped his HK handgun in the middle of the hallway, the individual did not look like he was in law enforcement in any way shape or form, but I didn't think it was appropriate. I understand the open carry, but, as far as I am concerned it's not for you to be carrying it around so there is a possibility of the person dropping it.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Jun-2016 on Hotels