Lobby

Reviews of Drury Inn & Suites Houston Near the Galleria

3 out of 5
Drury Inn & Suites Houston Near the Galleria
1615 West Loop South, Houston, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1002 reviews" "
Rating 8 - Good. 195 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. They offer free breakfast and dinner/snacks everyday. The pool area was clean, the beds were comfortable, and facilities well maintained. Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Debra

Stayed 1 night in Mar 2024

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful staff and very clean just a very dated facility. Could use an update. It’s like an old cave. It’s a reflection of when it was built. Nothing that paint and new decor couldn’t fix. Great location and great staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

LaTiecia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked their Happy Hour, which was a kick-back. They provided you 3 drinks and food. Very nice and accommodating. the breakfast was good as well. Friendly staff that was helpful and kind.
Stayed 3 nights in May 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Drury hotels with the awesome breakfast and evening dining options! Also my kids loved the popcorn and sodas throughout the day!
Stayed 1 night in Mar 2024

10/10 Excellent

Kitty

Liked: Property conditions & facilities
The rooms are fairly large and well laid out. The bed was very comfortable. Great staff. Everything we needed.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, busy area though
Stayed 3 nights in May 2024

10/10 Excellent

Sharlot

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed it nice area felt safe with my two young children. First hotel I’ve stayed at in a while where I didn’t burn up. Thermostat worked great and we stayed cool!
Stayed 1 night in May 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Good options for breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Serena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanea, Lake Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was amazing and hotel was very clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel ! wonderful staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was suburb, except the water was not draining out the drain fast enough while taking a shower. Room 317. I did report it when I checked out.
Stayed 3 nights in Apr 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Little dated but clean. Breakfast was excellent.
Stayed 2 nights in Apr 2024

6/10 Okay

Marcos F

Travelled with family
.
Stayed 1 night in Apr 2024

10/10 Excellent

George

Stayed 1 night in Apr 2024

10/10 Excellent

kishan

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close by to clay the courts tournament. My family enjoyed the stay!!
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Angel, Round Rock

Travelled with family
Liked: Staff & service
Staffing great at front desk, noisy (proximity to the highways. Breakfast crowded and limited choices
Stayed 3 nights in Mar 2024

10/10 Excellent

Kirk

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service
Was an older drury but was a good stay. We didn’t have hot water in the morning :/
Stayed 2 nights in Mar 2024

6/10 Okay

Tatiana

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Quite an old hotel, so-so breakfast, rooms small and old! needs renovation. The location of the hotel is good!!! 3 star hotel, no more! I didn't really like the hotel (
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Stayed 3 nights in Mar 2024

6/10 Okay

Nicholas

Business traveller
Property was ok not as upgraded as I would’ve hoped. Nothing negative they just weren’t one of the top hotels I’ve experienced
Stayed 4 nights in Mar 2024

2/10 Terrible

LaKeya

Travelled with group
Disliked: Cleanliness
The beds were Soiled and The managers attitude was unacceptable when we informed him of the issue. We ended changing hotels.
Stayed 2 nights in Mar 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The staff was amazing. And the breakfast was hot and plentiful!!! Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

FATIMA

Travelled with family
Very generous dinner and breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Will stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sohmara

Stayed 3 nights in Feb 2024

10/10 Excellent

Michael, METAIRIE

Stayed 2 nights in Mar 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staff and service especially 👍
Stayed 2 nights in Feb 2024

4/10 Poor

Alexandr

Disliked: Cleanliness, property conditions & facilities
No room cleaning
Stayed 1 night in Feb 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Hisashi

Stayed 1 night in Feb 2024

6/10 Okay

David

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one ask
Love this place. My only ask is that you PLEASE change the toilet paper and facial tissue!! They feel like something from the old Soviet Bloc! Thin and rough!!
Stayed 1 night in Feb 2024

8/10 Good

Richard

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location, free secured parking
Stayed 1 night in Feb 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little older, but it is kept well and clean. The staff was very friendly and helpful. They offer complimentary drinks and snacks every evening. They offer free parking that requires a room key for entry, which gives an extra sense of security. Close by shopping and other ammenities, and the area seems pretty safe. I would recommend this hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Texas Children's Hospital Stay
We heard about Drury from a family member who stayed there previously. We were pleased to find the hotel staff friendly and accommodating. The room was clean, well furnished and the parking area secure. An added bonus was the 5:30 "Kick-back" dinner! The hotel was fairly convenient to the Texas Children's Hospital where our granddaughter was being treated. We will deffinately stay here again!!
Stayed 1 night in Feb 2024

8/10 Good

Sreekanth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

sravan, painted post

Stayed 1 night in Feb 2024

8/10 Good

Katherine

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Feb 2024