Ratings based on 466 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Good hotel in the heart of downtown

Posted 14-Sep-2016
Pros: Location, staff, newly appointed facility
Cons: Road construction out front of hotel
Nice, clean hotel with very accommodating staff.........................................................
5out of 5
by A verified traveller

Posted 14-Aug-2016
Pros: everything which you had a place to eat.
Location: I stayed due to an overlay in flights.
Thank you for your assistance this was a wonderful experience in a tough time in my life.
3out of 5
by A verified traveller

Walking distance to Minute Maid Park

Posted 24-Jul-2016
We were given a room that wasnt ready for us but the desk clerk immediately gave us a room that was. No parking at hotel had to pay $30 a night but it was worth knowing the car was safe and plus we were walking distance to all of downtown area.
Comment from Hotel Management
25-Jul-2016 by GM, Hotel Management
Thank you for your feedback and you review. Happy to hear the Front Desk got a new room for you quickly.
5out of 5
by A verified traveller

Posted 29-Jun-2016 on Hotels
A work trip. Very comfortable stay. No traffic in the area. 30$ a night for valet is a tad expensive but definitely made my life easier. I'll definitely stay again.
Comment from Hotel Management
by Jeremiah, Hotel Management
Thank you for a great review!
4out of 5
by Karina

This traveller left a rating score only Posted 28-Jun-2016 on Hotels
5out of 5
by Frank from Houston

Nice, Clean Room

Posted 27-Jun-2016 on Hotels
Check in/out was really quick and easy. Even though there was alot of traffic inside, hotel lobby was very clean. Room was very nice and clean and was just what we were expection. If I had one complaint, it is parking. They do not offer offsite parking, it was valet only. Valet can take up to 30 min to retrieve vehicle.
5out of 5
by Amanda

Posted 27-Jun-2016 on Hotels
Comment from Hotel Management
by Jeremiah, Hotel Management
Thank you for a great review!
4out of 5
by Hilda M from DFW

Good Hotel, But No Parking

Posted 26-Jun-2016 on Hotels
THERE IS NO SELF-PARK OPTION AT THIS HOTEL. I tried to research this specifically prior to traveling. But all I could find (both on hotels.com and the Courtyard website) was that valet parking was "an amenity". On the night we arrived the ONLY option we were given (by the rather snobby attendant) was to valet park for $30 per night. We decided to think about it, and fortunately found $10 a night 'event parking' right down Dallas St, just 3 buildings down.
5out of 5
by A verified traveller

2nd time stay

Posted 26-Jun-2016 on Hotels
our stay was amazing, the front desk guys were welcoming and informative. we stayed here to be close to the parade and he told us that we should stay hydrated and if we need to come to the hotel and relax in the lobby we could. everything and everyone was great.
Comment from Hotel Management
by Jeremiah, Hotel Management
Thank you for a great review!
5out of 5
by Donald from Jacksonville, NC

Nice stay... But closed on Sundays

Posted 23-Jun-2016 on Hotels
Only drawback was everything was closed around the hotel on Sunday's. Great for the workweek and business.