Ratings based on 445 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Walking distance to Minute Maid Park

Posted 24-Jul-2016
We were given a room that wasnt ready for us but the desk clerk immediately gave us a room that was. No parking at hotel had to pay $30 a night but it was worth knowing the car was safe and plus we were walking distance to all of downtown area.
Comment from Hotel Management
25-Jul-2016 by GM, Hotel Management
Thank you for your feedback and you review. Happy to hear the Front Desk got a new room for you quickly.
5out of 5
by A verified traveller

Perfect location, close to the House of Blues

Posted 09-May-2016
Stayed in this horel to attend a concert at House of Blues, location and service are perfect.
Comment from Hotel Management
10-May-2016 by GM, Hotel Management
Thank you for the great review!
3out of 5
by A verified traveller

Posted 29-Apr-2016 on Hotels
It was OK. - Tap in the bathroom was leaking the whole time. - Toilet flush wouldn't stop flushing. Not very pleasing.
Comment from Hotel Management
02-May-2016 by Jeremiah, Hotel Management
Sorry to hear you didn't enjoy your stay.
3out of 5
by A verified traveller

Posted 25-Apr-2016
- No fridge in room or place to store food. I have some dietary restrictions and planned on buying groceries for my week-long stay but could not because of this inconvenience. - Be prepared to pay to leave your vehicle here. $30/night!! Many other hotels in the area do not charge, so if you're bringing a vehicle, I would suggest staying somewhere else. Luckily, we carpooled with people who were staying elsewhere. - While the staff was very nice, every time I asked for a recommendation or opinion, they gave me blank faces and just kind of shrugged. I asked for restaurant recs and they handed me a map that was super tiny and hard to read with about 50 restaurants listed on the flip side, but no real *recommendations*. - This is isn't the fault of the hotel, but I found Downtown Houston to be a miserable place to stay. There is constant construction, half the sidewalks are closed and the streets are riddled with giant potholes that make any driving experience a trial.
Comment from Hotel Management
02-May-2016 by MGR, Hotel Management
Sorry to hear you didn't enjoy your stay or your time in Houston.
5out of 5
by Kriston

Posted 24-Apr-2016 on Hotels
Comment from Hotel Management
10-May-2016 by Jeremiah, Hotel Management
Thank you!
4out of 5
by Not Provided

Posted 15-Apr-2016 on Hotels
Comment from Hotel Management
10-May-2016 by Jeremiah, Hotel Management
Thank you!
2out of 5
by Melissa from College station

It was ok....

Posted 15-Apr-2016 on Hotels
The hotel is outdated. Rooms were old, small, and had a weird smell. The beds were comfy. Overall Nothing spectacular.
Comment from Hotel Management
02-May-2016 by Jeremiah, Hotel Management
Sorry to hear you didn't enjoy your stay. The hotel went through a complete renovation in late 2015.
5out of 5
by Gilbert

Posted 15-Apr-2016 on Hotels
Comment from Hotel Management
10-May-2016 by Jeremiah, Hotel Management
Thank you!
5out of 5
by GABRIELA ELOISA from Mexico

Volvería a reservar el mismo hotel.

Posted 14-Apr-2016 on Hotels
Todo estuvo muy bien, la atención excelente, las habitaciones muy amplias y cómodas. En general excelente.
5out of 5
by Shelly from Louisiana

Posted 12-Apr-2016 on Hotels
Took My kids to the Justin Bieber Concert at the Toyota Center, which was all in a few blocks from the hotel. Very nice clean hotel, very friendly staff.