2/10
The night before my stay was supposed to start, Houston was hit by a Derecho, knocking power out for most of the city and the vrbo property. We were unsure when power would be restored and many gas stations and grocery stores were even closed. Vrbo refused to initiate a refund without the owners approval, but the owner would not answer my calls/texts requesting a refund. It has been well over a month and I am still working to get a refund for a property that was uninhabitable during my stay.
Emily J.
Stayed 2 nights in May 2024