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Reviews of Americas Best Value Inn & Suites Spring Houston N

2.5 out of 5
Americas Best Value Inn & Suites Spring Houston N
1515 Louetta Rd, Spring, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 282 out of 570 reviews" "
Rating 8 - Good. 153 out of 570 reviews" "
Rating 6 - Okay. 55 out of 570 reviews" "
Rating 4 - Poor. 41 out of 570 reviews" "
Rating 2 - Terrible. 39 out of 570 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yashikia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Apr 2024
Response from PK on 2 May 2024
THANKSMOST WELL COME TO ABVI

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed at how quiet our room was. The bed was comfortable, the room clean. We only stayed one night before flying out the next day.
Stayed 1 night in Apr 2024
Response from PK on 27 Apr 2024
WELLCOME TO ABVI

8/10 Good

Lindsey

Travelled with family, Business traveller
Liked: Cleanliness
The front desk staff was very friendly and accommondated our request for a quiet room.
Stayed 1 night in Apr 2024
Response from PK on 27 Apr 2024
WELLCOME TO BVI

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from PK on 27 Apr 2024
WELLCOME TO ABVI

2/10 Terrible

Soltan

Disliked: Cleanliness, property conditions & facilities
Holes in the wall. Light fixture missing. No coffee pot in room. Property owner acts like a guard
Stayed 1 night in Apr 2024
Response from PK on 14 Apr 2024
IT IS TOTALLY WRONG ISSUE IF GUEST DOESNOT STAY NEED PROBLEM EVERY THING FINE FRONT DESK WORKING AND HIS RESPONCIBILITY DUTY TO CLEAN PROPERTY MOST WELL COME TO ABVI

8/10 Good

Joyce

Stayed 1 night in Apr 2024
Response from PK on 2 May 2024
THANKS MOST WELLCOME TO ABVI

4/10 Poor

RAQUEL

Stayed 1 night in Apr 2024
Response from PK on 27 Apr 2024
WELLCOME TO ABVI WE R ALL THE TIME CARE MY GUEST

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly
Stayed 3 nights in Mar 2024
Response from PK on 8 Apr 2024
MOST WELL COME TO ABVI SPRING TX

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities
Here a very quiet and safety place. Big room
Stayed 5 nights in Mar 2024
Response from PK on 12 Mar 2024
MOST WELLCOME TO ABVISPRING TX

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
nice & clean for a good price 10/10
Stayed 1 night in Feb 2024
Response from PK on 25 Feb 2024
MOST WELLCOME TO ABVI SPRING TX

8/10 Good

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PK on 25 Feb 2024
MOST WELLCOME TO ABVI SPRING TX

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, great communication from the front-desk staff as i was very late checking in (more than a day late) due to flight cancellations. very positive experience!
Stayed 2 nights in Jan 2024
Response from PK on 25 Feb 2024
MOST WELLCOME TO ABVI SPRING TX

6/10 Okay

Joshua

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The lady at the front desk is short and seems agitated when you walk in. I have stayed multiple times and every time she is just plain short and rude with her responses
Stayed 1 night in Dec 2023
Response from PK on 25 Feb 2024
HELLO SIR /MAM NEXT TIME WE R TAKE CARE OF YOU MOST WELLCOME TO ABVI SPRING TX

6/10 Okay

Rosemary

Travelled with partner
Liked: Staff & service
Good customer service
Stayed 3 nights in Jan 2024
Response from PK on 25 Feb 2024
MOST WELL COME TO ABVI SPIRING TX

8/10 Good

Sherise

Stayed 1 night in Jan 2024
Response from PK on 25 Feb 2024
MOST WELLCOME TO ABVI SPRING TX

10/10 Excellent

Joyce

I would stay there again
Stayed 6 nights in Jan 2024
Response from PK on 25 Feb 2024
MOST WELLCOME TO ABVI SPRING TX

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches and Busted doors
The lobby was beautiful. We received our room and decided to inspect the sheets before unloading our luggage and there was hair and blood on the sheets Moved to a room on the third floor where we had to run in and leave because we where running late for the party we where in town for to come back at 1am and find a broken door jam. Broken lock the tv did not work and worst of all roaches in the bathroom and in the kitchen area. It was too late to move rooms again and where told when we moved the first time there whre no other rooms available if that one did not work out. Talked to the front desk lady and was told they where sorry for the inconvenience but due to having booked theough a third party there was nothing they could do to resolve this issue.
Stayed 2 nights in Aug 2023
Response from Guest Relations on 12 Jan 2024
Dear Ryan,We were surprised and disappointed to read your remarks as they are not representative of a typical experience onsite. Please know that our team aims to provide top-notch service, and our hotel is routinely serviced by a professional pest management company to ensure these are not concerns our guests have. Rest assured, we will share your remarks with the respective teams so they can ensure everything is as it should be. If there is any chance to welcome you back and change your perceptions, we'd be thankful for it.

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Joel

Stayed 1 night in Dec 2023
Response from PK on 25 Feb 2024
MOST WELL COME

4/10 Poor

Joshua

Stayed 1 night in Dec 2023

8/10 Good

Karrissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, feels like home!
Stayed 2 nights in Nov 2023

8/10 Good

ALICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2023

2/10 Terrible

rocio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These people are racist and constantly kept telling me that they don't allow party's or smoking weed. Mind you i dont smoke weed at all or party i was there staying with my kids for the week of Thanksgiving to visit my mother and family . They even came to my room telling my 12 year old son that we had to get out accusing us of having a dog in a rude manner saying that they will call the cops . So i let them in to view the room and they did not find no dog as they were saying smh . So they didn't kick us out. But the fact that they stressed me out and yelling at my 12 year old son and not feeling comfortable is uncalled for. People should not get treated this way for no reason . Also on monday morning i went down for breakfast and they said on mondays they dont have breakfast honestly i think that was a lie but who knows . But after that i didn't bother no more on trying to get breakfast for the rest of my stay since i felt very uncomfortable and unwelcome . Which i shouldn’t cause i paid for this hotel room but i did. This people do not appreciate their guest or treat them right. They act as if they are doing us a free favor .
Stayed 3 nights in Nov 2023
Response from PK on 24 Nov 2023
HELLO SIR/MAM WE ARE REALLY SORRYFOR BREAKFAST OUR STAFF SAY NOTHING AND THEY APPRICIATE TO GUEST AND WELLCOME TO ABVI SPRING TX

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from PK on 24 Nov 2023
MOST WELL COME TO ABVI SPRING TX

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
IT WAS CLEAN
Stayed 2 nights in Nov 2023
Response from PK on 24 Nov 2023
MOST WELL COME TO ABVI SPRING TX

2/10 Terrible

Melissa

Disliked: Staff & service
We booked our hotel online, it was supposed to be smoking, paid extra to smoke in it, and it was smoking when we got there and we were only given 2 towels for 4 people and then got mad when we asked for 2 more
Stayed 2 nights in Nov 2023
Response from PK on 13 Nov 2023
HELLO SIR /MAM WE R ALL THE TIME CARE OURCUSTOMER PLEASE MOST WELLCOME TO ABVI

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from PK on 24 Nov 2023
MOST WELL COME TO ABVI SPRING TX

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from PK on 13 Nov 2023
MOST WELLCOME

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to get to but I was happy with the clean safe environment
Stayed 1 night in Nov 2023
Response from PK on 13 Nov 2023
MOST WELLCOME

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from PK on 13 Nov 2023
MOST WELLCOME

4/10 Poor

Quinn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, stove didnt work so they provided a rusted hot plate, kitchen faucet handle was broken, broken outlet cover cut me, ceiling in bathroom split, bathroom door was warped from water damage, por shower water pressure...etc
Stayed 4 nights in Oct 2023
Response from PK on 18 Oct 2023
WE R SORRY TO SAY MR N MRS. WE R TALK TO MY HOUSE KEEPER N WELL TO GOOD SERVICE N GOOD CLEANING NEXT TIME WE R BETTER SERVICE

10/10 Excellent

Barry, Portsmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location for me to shop and eat when needed.
Stayed 5 nights in Oct 2023
Response from PK on 18 Oct 2023
MOST WEL COME TO ABVI SPRING TX

8/10 Good

Trudie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
As soon as we opened the door to our room the strong stale cigarette odor kept us from even being able to enter the room! Went back to the office and were immediately given a different room, no problem. The room was basic but very clean and comfortable.
Stayed 1 night in Oct 2023
Response from PK on 18 Oct 2023
MOST WELL COME TO ABVI SPRING TX

2/10 Terrible

Cameron

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from ABVI on 11 Oct 2023
HELLO SIR HOW ARE YOU WHY ARE YOU WRITE WRONG REVIEW WHEN YOU CHECK IN AND VERY HAPPY WITH YOUR FAMILY AND NO ONE DISTURB YOU IT IS NON SMOKING ROOM SO EVERY ONE HAPY WITH YOU THANKS FOR COMING AND WELL COME TO ABVI

4/10 Poor

Ali

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The owners are aren’t honest with the pricing and online prices they tried to charge me $70 for a smaller room after booking a week on this app. I don’t recommend going there , the old man that owns it was haressing me and I would see him watching everything I did for a week , he came up yelling 2x without reason .. there’s no breakfast or kitchen rooms they will try to up charge you the pics on this app are fake …
Response from PK on 5 Oct 2023
HELLO ALI SIRYOUR RESERVTION ARE 1 KING SIZE ROOM BUT COURTESY OUR FRONT DESK THEY DO DOUBLEBED WITH KITCHENET AND YOU ARE EVERY DAY HAPPY WITH FAMILY TREAT THANKS FOR STAYING

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot gets full quick. Front desk was very nice. Room was great.
Response from PK on 5 Oct 2023
THANKS FOR STAYING

4/10 Poor

Wendy

Travelled with family
ridiculous
The rooms are in good shape and clean , the owner is weird , he follows you around or watches you on cameras , he wouldnt allow us to extend another night because i smoked a cigarette in the parking lot while he had over 20 family members there taking up all the parking . He came to my car and told me to smoke at starbucks . I had a non smokin room and there is smoke post on the floor levels .
Stayed 2 nights in Sep 2023
Response from PK on 29 Sept 2023
THANKS FOR SGTAYING

10/10 Excellent

Steven

Stayed 4 nights in Sep 2023
Response from PK on 18 Oct 2023
MOST WELLCOME TO ABVI SPRING TX

10/10 Excellent

Trudie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had reserved (& paid for) a handicap room but when I got to hotel I was told all the handicap rooms were taken. The manager was very nice and apologetic - he upgraded my room at no additional charge! The room was spacious and clean, beds were comfortable with a selection of 4 pillows on each bed. The room also had a nice kitchenette - I would have liked to stay longer than just the one night!
Stayed 1 night in Sep 2023
Response from PK on 29 Sept 2023
THANKS FOR STAYING

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2023
Response from PK on 29 Sept 2023
THANKS FOR STAYING

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from PK on 29 Sept 2023
THANKS FOR STAYING

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the price is right and it was clean.
Stayed 2 nights in Sep 2023
Response from PK on 13 Nov 2023
MOST WELLCOME

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
We stay weekly and sometimes you get a good bed, sometimes you don't. Sometimes you get a good ac, sometimes you don't. But overall, good price.
Stayed 1 night in Sep 2023
Response from PK on 29 Sept 2023
MOS WELL COME TO ABVI

10/10 Excellent

Susan

Stayed 1 night in Sep 2023
Response from PK on 5 Oct 2023
THANKS FOR STAYING

8/10 Good

SunnySunday

Stayed 3 nights in Sep 2023
Response from PK on 29 Sept 2023
MOST WELL COME TO ABVI SPRING TX

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice stay
Stayed 1 night in Aug 2023
Response from PK on 9 Sept 2023
THANKS

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing fancy but clean, well maintained, and all the necessities and then some. Didn't expect the whole mini-kitchen, that's a nice touch. Great budget hotel.
Stayed 1 night in Aug 2023
Response from PK on 9 Sept 2023
THANKS

10/10 Excellent

Babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from PK on 9 Sept 2023
THANKS

10/10 Excellent

Jacqueline, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from PK on 9 Sept 2023
THANKS