- Liked: Cleanliness, amenities, property conditions & facilities
It's really clean, very comfortable - service is VERY casual (had to buzz for someone to come to reception). Breakfast service was pretty much invisible - there was the scratchings of a continental , but no cooked breakfasts (which no-one was informed about in advance) due to "everything that is going on"?? Not sure what exactly that meant - probably "we need to cut costs due to all the Covid-19 cancellations"... which actually would have been fine if someone had actually explained that? Overall, I'd recommend - it's a lovely quiet spot - rooms are beautifully done out, cosy and comfortable. Please take this review as a timely reminder to work on the service - just be honest with people - a note in the room to explain, a quick chat upon check-in, a greeting when you come into the breakfast room and a quick apology / explanation of what's going on and why. In summary, if you're looking for someone quiet (it's about halfway on the A33 between Basingstoke and Reading), comfortable, clean, etc, then i recommend