Overview of Britannia Basingstoke Country Hotel & Spa

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Guest reviews

3.2 / 5
646 reviews


  • Pool
  • Free parking
  • Pet Friendly
  • Spa


What's nearby

Popular LocationFestival Place6 min drive
Popular LocationThe Anvil7 min drive
RestaurantDomino's Pizza5 min walk
RestaurantThe Hogget6 min walk
AirportLondon (LHR-Heathrow)36 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Double Room

    Standard Double Room

    Room amenities

    • 22 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show details
  • Premium Double Room

    Premium Double Room

    Room amenities

    • 22 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show details
  • Standard Twin Room

    Standard Twin Room

    Room amenities

    • 22 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show details
  • Standard Single Room

    Standard Single Room

    Room amenities

    • 22 sq ft
    • Sleeps 1
    • 1 Single Bed
    Show details
  • Double Room (Budget)

    Double Room (Budget)

    Room amenities

    • 22 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show details

About this area


Britannia Basingstoke Country Hotel & Spa is located in Hook. Basingstoke Golf Club and Blacknest Golf and Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Festival Place and Viables Crafts Centre. Basingstoke Leisure Park and Lagoona Park are also worth visiting. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Festival Place - 6 min drive
  • The Anvil - 7 min drive
  • Basingstoke Leisure Park - 8 min drive
  • Milestones Museum - 10 min drive
  • Wellington Country Park - 10 min drive

Getting around

  • Hook Station - 2 min drive
  • London (LHR-Heathrow) - 36 min drive


  • Scures Restaurant — 1 min walk
  • Lounge Bar — 1 min walk
  • Domino's Pizza - 5 min walk
  • The Hogget - 6 min walk
  • Y Knot Inn - 1 min drive

About this property

Britannia Basingstoke Country Hotel & Spa

4-star hotel with restaurant and indoor pool
This smoke-free hotel features a restaurant, an indoor pool and a health club. Self parking is free. Other amenities include a bar/lounge, a sauna and WiFi in public areas. All 100 individually decorated rooms feature WiFi and room service. For a bit of entertainment, guests will find TVs with digital channels, and other amenities include coffee makers and electric kettles.
Britannia Basingstoke Country Hotel & Spa offers 100 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities


Available in all rooms: WiFi (GBP 7 per 24-hour period)
Available in some public areas: WiFi (GBP 7.00 per night)

Parking and public transport

Free self parking

Food and drink

Full breakfast available for a fee weekdays 6:30 AM–9 AM: GBP 10.00-15.00 for adults and GBP 5.00-10.00 for children
1 restaurant
1 bar
Room service available

Things to do

Aerobics classes
Fitness centre
Indoor pool
Steam room
Yoga classes

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)


Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Languages spoken


Business services

Computer station
Meeting rooms
Conference space (9623 square feet)




4 treatment rooms
Massage/treatment rooms
Spa open daily
Steam room


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Smoke-free property
TV in reception

Room amenities


Free cots/infant beds
Rollaway/extra beds (surcharge)


Free toiletries
Shower/bathtub combination


Digital channels

Food and drink

Coffee/tea maker
Electric kettle


Individually decorated
Individually furnished
Iron/ironing board



Check-in between 3 PM and 3 PM


Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 25 March 2020 to 1 May 2020 (dates subject to change).


  • Pets are allowed for an extra charge of GBP 10.00 per pet, per stay.
  • Dogs only
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Britannia Basingstoke Country Hotel Hook
  • Britannia Basingstoke Country Hotel
  • Britannia Basingstoke Country Hook
  • Britannia Basingstoke Country
  • Basingstoke Country Hotel
  • Basingstoke Country Hotel Spa
  • Britannia Basingstoke Hook
  • Britannia Basingstoke & Hook
  • Britannia Basingstoke Country Hotel & Spa Hook
  • Britannia Basingstoke Country Hotel & Spa Hotel
  • Britannia Basingstoke Country Hotel & Spa Hotel Hook

Guest reviews


Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020


    • Disliked: Cleanliness, property conditions & facilities, room comfort


    I was really looking forward to the stay. The hotel looks lovely from the road and the pictures online. Reception was nice. Staff were nice. BUT the room was filthy. Stains on the ceiling and walls. Dried blood on the bathroom mirror and tiles (yuck). The wallpaper was peeling off in several places. A towel was placed on the bed with a thing to put on the door if we wanted the room made up. When I picked the towel up, it had mystery stains all over it, it clearly hadn't been washed. The bed is on wheels so you can't lean up against the headboard (it's attached to the wall but not the bed) because it rolls away from the wall. But there are only a handful of channels to watch anyway. We decided to use the pool (which costs extra). Wish we hadn't!!! OMG - I wouldn't let my kids in it! The water tasted like salt. No evidence of chlorine. There were bits floating in the water, the bottom of the pool is covered in sand/silt. And to top it off there was so much grime on the tiles on the sides of the pool, I came out wondering what disease I might have caught. It was disgusting! The lockers and cubicle doors are all broken. And some idiot put olbas oil in the steam room. As well as all that the maid/housekeeping let herself into the room whilst we were there on the first day, and then woke me up on the second by knocking incessantly on the door, then just looked at me blankly when I opened it. No idea why. Overall very disappointed!!

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Very friendly staff...our first room was a bit worn and some things didn’t work. When I brought it up to staff, they were very helpful and upgraded us to a suite.

    Stayed 8 nights in Dec 2019