Title: ALA MOANA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # ALA MOANA Condo with an outdoor pool, 6-minute walk to Ala Moana Center ## Photo gallery for ALA MOANA ![Outdoor pool - ALA MOANA (Honolulu)](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/8b9bd0ac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Mini-fridge, microwave, oven, stovetop - ALA MOANA (Honolulu)](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/5902b09a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - ALA MOANA (Honolulu)](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/4f3fd309_edited_7344.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - ALA MOANA (Honolulu)](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/b81635bc_edited_274a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - ALA MOANA (Honolulu)](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/782eb54f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Hawaii Convention Center and Ala Moana Center, ALA MOANA provides a firepit, dry cleaning/laundry services and more. Stay connected with free in-room WiFi. ## Reviews 6.2 ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Laundry room - Parking available - 24/7 front desk £286 includes taxes & fees 15 Jan - 16 Jan ## Room options ### Check availability for these dates Tonight [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=120008092&PinnedHotelID=120008092&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Deluxe Studio, 1 King Bed, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w877h581x0y4-e1e1731b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Mountain view - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/46fe0a6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Separate bedroom Hairdryer Separate bath and shower - 500 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![Deluxe Studio, 2 Double Beds, Balcony | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w1200h813x0y0-7391607b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w1197h796x3y3-cc9b5a66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w1197h796x3y3-cc9b5a66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 1 Queen Bed, Balcony ![Mini-fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w683h480x23y0-fa8208d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 Queen Bed, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Ocean view - Sleeps 4 - 1 Queen Bed ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![Mini-fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w683h480x23y0-fa8208d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![Terrace/patio](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/eb0a74ed_edited_f5a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![Mini-fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w683h480x23y0-fa8208d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 1 King Bed, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/d6e991d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Ocean view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/d6e991d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![Living area](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w1200h796x0y3-ef3d77b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 1 Queen Bed, Balcony ![Living area](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/16b6bc23_edited_5c8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 Queen Bed, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Mountain view - Sleeps 4 - 1 Queen Bed ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w1197h796x3y3-cc9b5a66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w1197h796x3y3-cc9b5a66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio, 2 Double Beds, Balcony ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120010000/120008100/120008092/w1197h796x3y3-27a75ca8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Double Beds, Balcony ### Highlights Balcony Separate sitting area Heating Kitchenette Mini-fridge Hairdryer Separate bath and shower Private bathroom - 500 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/4000000/3860000/3855700/3855608/d46453ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vacation Club The Modern Honolulu Waikiki - Pool - Restaurant - Air-conditioning - Gym 8.8 Excellent 1,250 reviews £173 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Honolulu-Hotels-The-Modern-Honolulu.h3855608.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=1488&destination=Honolulu&destType=MARKET&latLong=21.306944,-157.858337&searchId=8e16f384-03f3-4613-a629-ee67e84daa65&top_cur=GBP) Ad ![Suite, Corner (Diamond Head, Park Ocean View, Deck) | Restaurant | Breakfast and dinner served, American cuisine](https://images.trvl-media.com/lodging/1000000/10000/2800/2796/ae12b0a4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Alana - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHonolulu-Hotels-ALA-MOANA.h120008092.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHonolulu-Hotels-ALA-MOANA.h120008092.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.29025%2C-157.83923&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4CO-mObMJal0ric2mpbYR1glh4k=) 410 Atkinson Dr, Honolulu, HI, 96814 #### What's nearby - Ala Moana Center \- 5 min walk \- 0.3 miles - Hawaii Convention Center \- 5 min walk \- 0.3 miles - Magic Island \- 8 min walk \- 0.5 miles - Ala Moana Beach Park \- 10 min walk \- 0.6 miles - Waikiki Beach Walk \- 3 min drive \- 1.0 mile #### Getting around - Keone‘ae / University of Hawaii - West Oahu Station - 28 min drive - Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 24 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪The Signature Prime Steak & Seafood - ‬1 min walk - ‪Pint + Jigger - ‬2 min walk - ‪Paia Fish Market Express - ‬2 min walk - ‪Pho One - ‬4 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### ALA MOANA Condo with an outdoor pool, 6-minute walk to Ala Moana Center Along with an outdoor pool, this smoke-free condo building has valet parking and concierge services. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each condo features free WiFi and a kitchenette with an oven, a stovetop and a microwave. Added amenities include a balcony, a sitting area and a separate bath and shower. ALA MOANA offers 19 accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star condo has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Recreational amenities at the condo include an outdoor pool. ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/86000000/85400000/85394000/85393969/b5c70a8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FREE Parking - Diamond Head & Ocean View Studio with Pool - Sleeps 4 Waikiki - Ocean view - Pool - Free Wi-Fi - Air-conditioning 9.0 Wonderful 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=85393969&PinnedHotelID=85393969&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/102000000/101110000/101109200/101109126/0a81daa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ala Moana Condo by Zelloo Ala Moana - Pool - Free Wi-Fi - Air-conditioning - Laundry room 6.8 95 reviews £225 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=101109126&PinnedHotelID=101109126&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Penthouse, 4 Bedrooms, No Balcony, Ocean View (No Resort Fee 19753307) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19760000/19753600/19753573/766373da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ala Moana Hotelcondo by Luana Vacation Rental Ala Moana - 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2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=3479&PinnedHotelID=3479&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach towels ### Pool/Spa - Outdoor pool ### Internet - Available in the condo: Free WiFi ### Parking and transport - Parking on site (USD 39 per night) - Valet parking on site (USD 49 per night) - Limited on-site valet and self parking ### Kitchenette - Cookware, dishware, and utensils - Hob - Microwave - Mini-fridge - Oven ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Hair dryer - Separate bathtub and shower - Shampoo - Soap ### Living spaces - Separate sitting area ### Outdoor areas - Balcony - Firepit - Outdoor furniture ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift (91 centimetre wide door) - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Smoke-free property ### Services and conveniences - 24-hour front desk - Concierge services - Iron/ironing board - Luggage storage - Safe ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 19 units ## Policies ### Check-in Check-in time starts at 4:00 PM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Management fee: USD 50 per accommodation, per stay - Resort fee: USD 30 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: USD 39 per night - Valet parking fee: USD 49 per night - Towels fee: USD 30 per person, per stay (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number GE-123-456-7890-01, 321546819001, TA-321-546-8190-01, 321546819001, TA-321-546-8190-01, GE-321-546-8190-01 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ## Frequently asked questions ### Does ALA MOANA have a pool? ### How much does it cost to stay at ALA MOANA? ### Is ALA MOANA pet-friendly? ### How much is parking at ALA MOANA? ### What time is check-in at ALA MOANA? ### What time is check-out at ALA MOANA? ### Where is ALA MOANA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ALA MOANA Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.0 Amenities ### 6.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 2 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Anna 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Cute room, nice location. Could use creamers for the coffee ;) ##### Anna Stayed 4 nights in Nov 2025 ### 8/10 Good #### Maelisa 14 Nov 2025 Liked: Cleanliness, amenities, communication I was disappointed about the false advertising on ocean view, your body would have to hang over the balcony to see a little part of the ocean. The microwave couldn’t control the buttons to what you want and the clock was on but couldn’t control the button to set the correct time, we could here the elevators going up and down cause our room was right behind the elevators , coffee maker was dirty, room was clean . ##### Maelisa Stayed 3 nights in Nov 2025 ### 2/10 Terrible #### Ashley 24 Sept 2025 Disliked: Cleanliness, room comfort, communication Refused to clean room, made them pay to add bags in room aw ##### Ashley Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Michael 7 Jan 2026 Liked: Cleanliness, property conditions & facilities I never knew that there was such a thing as a third-party organization involved in renting a hotel room. I did not realize this when I made the reservation. It led to extra fees at the hotel when checking in. There were ridiculous check-in fees, amenity fees, and we could not use the hotel staff for our service needs. We needed clean towels, and the hotel cleaning staff would not give us any. We were supposed to contact the Livily representative just for towels. We had no coffee cups in the room and when I contacted the LIvily rep for cups, they brought more bad coffee instead. There was no soap in the bathroom and no knives in the very small fake kitchen kind of place. I will never use them again, and always check to make sure you are getting your reservation with the hotel and not some other 3rd party. ##### Michael Stayed 7 nights in Dec 2025 ### 8/10 Good #### Robert 27 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The one star rating for communication is for the reservation foul up which was not the fault of the Ala Moana staff, they were amazing! Unfortunately, not booking through the hotel directly caused so much unneeded stress. I paid a lot of money before arriving and once at the hotel they had no reservation for me so I had to pay for another room through the hotel directly. I was fortunate the hotel wasn't fully booked. As I said earlier, the hotel staff were really great and the hotel itself was fantastic. Make sure to visit the restaurant on the top floor (beautiful views) and off the lobby, both staff were super nice :) Will definitely return but will never use a third party service again. To orbitz' credit, they did work with me over the phone but the stress of waiting for a refund was not needed as I was already in town for a funeral and did not need more things to deal with. Hotel and it's staff - 5 out of 5! ##### Robert Stayed 7 nights in Sep 2025 ### 2/10 Terrible #### Oriana Albornoz 15 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Our experience with this hotel was terrible. A few days after we had already paid for our reservation, we were informed that the room would not be available. We were offered an inferior option, smaller and without an ocean view, even though we had paid extra for an ocean-view balcony. When we requested a refund for the additional amount, they refused. We spent hours speaking with different managers without reaching a solution. Later, the hotel confirmed by message that we would receive the original room and sent us a receipt with the details. However, when we arrived at the hotel at night, we were assigned a completely different room, and they presented a different receipt, claiming that was what we had paid for. When we showed our confirmation, the staff was confused and the property owners never answered our calls. Because the room they assigned was worth much less and no refund was offered, we decided to leave. It was past midnight and we could not find another hotel, which made our first night in Hawaii extremely stressful. Over the following days, both the hotel and Expedia refused to issue a refund, claiming it was a cancellation, when in reality the hotel failed to provide the service we had paid for. This situation ruined the beginning of our vacation. ##### Oriana Albornoz Stayed 11 nights in Dec 2025 ### 8/10 Good #### Oya 4 Dec 2025 Liked: Cleanliness, property conditions & facilities, communication 立地条件がとても良く、ハワイに来るたび、お世話になるホテルです。 ##### Oya Stayed 5 nights in Nov 2025 ### 6/10 Okay #### YUKI 29 Nov 2025 Disliked: Communication ##### YUKI Stayed 6 nights in Nov 2025 ### 2/10 Terrible #### Pedro Alfredo Sagisi 14 Oct 2025 ##### Pedro Alfredo Sagisi Stayed 3 nights in Oct 2025 ---