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Overview of Charterhouse Causeway Bay

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In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
32-inch TV with cable/satellite TV channels
In-room safe, blackout curtains, iron/ironing board, free WiFi

Charterhouse Causeway Bay

3.5 out of 5

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHappy Valley Race Course5 min walk
    Popular LocationVictoria Harbour10 min walk
    Popular LocationHong Kong Convention and Exhibition Centre15 min walk
    AirportHong Kong (HKG-Hong Kong Intl.)41 min drive

Choose dates to view prices

About this area

Hong Kong

In the city centre, Charterhouse Causeway Bay is in Hong Kong's Wan Chai neighbourhood, a walkable area with good shopping. Wan Chai Road and Lan Kwai Fong are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Harbour and Kowloon Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed.
Popular Location

What's nearby

  • Wan Chai Road - 1 min walk
  • Happy Valley Race Course - 5 min walk
  • Wan Chai Market - 9 min walk
  • Victoria Harbour - 10 min walk
  • Hong Kong Convention and Exhibition Centre - 15 min walk

Getting around

  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong Tin Hau Station - 20 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • The Gazebo Restaurant — 1 min walk
  • Baby Blue Cafe and Bar - 3 min walk
  • Supergiant Tapas & Cocktail Bar - 4 min walk

About this property

Charterhouse Causeway Bay

3.5-star Hong Kong hotel in Wan Chai, walk to Victoria Harbour
This smoke-free hotel features 3 restaurants, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and a business centre. All 294 rooms offer free WiFi, room service and TVs. Other amenities that guests will find include coffee makers and electric kettles.
Charterhouse Causeway Bay offers 294 forms of accommodation with a safe and coffee/tea makers. This Hong Kong hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 7 AM–11:00 AM: HKD 80 for adults and HKD 80 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to June 30 2021 (dates subject to change):
  • Fitness facilities
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: HKD 80 for adults and HKD 80 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 168 out of 976 reviews
5 - Excellent 17%
Rating 4 - Good. 413 out of 976 reviews
4 - Good 42%
Rating 3 - Okay. 230 out of 976 reviews
3 - Okay 24%
Rating 2 - Poor. 99 out of 976 reviews
2 - Poor 10%
Rating 1 - Terrible. 66 out of 976 reviews
1 - Terrible 7%

3.5/5

Cleanliness

3.6/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, worst hotel in HK
Really bad check-in service.
Stayed 1 night in Feb 2021

3/5 Okay

Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couldnt mirror cast to tv. a bit let down.
very best of the night view from the room window.
Stayed 6 nights in Jan 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite good, the bed is big and clean, but there is no table for me.
Stayed 10 nights in Jan 2021

3/5 Okay

Liked: Cleanliness, staff & service
Free upgraded to family room. No tables but it’s okay. Clean and tidy
Stayed 9 nights in Dec 2020