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Reviews of Lalita Boutique Hotel & Spa Ninh Binh

3.5 out of 5
Lalita Boutique Hotel & Spa Ninh Binh
Tam Coc Bich Dong Center, Ninh Thang Commune, Hoa Lu, Ninh Binh

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shoo Hwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant served good food and staffs are veey friendly. The only concern will be the noise from next door. My sister's room was block out 3 to 4 times in the night, and eventually the staff brought in the fan. Rather unpleasant experience. Hopefully the hotel should look into this, maybe the maintenance issue.
Stayed 1 night in Apr 2024
Response from Jade Ms on 9 May 2024
Thank you for your reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, free bikes to get around Ninh Binh, let us check in early, great breakfast.
Stayed 1 night in Mar 2024
Response from Jade Ms on 9 May 2024
Thank you for your reviews

10/10 Excellent

Gayathrii

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful experience from start to finish. I'd specified in my email prior to arrival that my dad couldn't make it as he was unwell and Jade actually remembered and asked about him when we arrived, something I greatly appreciated and was touched by. The rooms were lovely and a great space to unwind and relax. The staff were helpful in highlighting the different tourist spots we could visit, allowing us to plan the various ways we could spend our time in Ninh Binh. My mum didn't join us on some days, preferring to relax in the hotel and I was delighted to realise that she had a lovely time interacting with and making friends with the staff. Everyone made her feel at home which, in turn, allowed my husband and I to feel at ease when she decided to stay behind. The breakfast, lunch and dinner were great too. The food here is wonderful and I loved that they had pho for breakfast. Had it daily, lol. We also went for massages. Tried the Swedish and Vietnamese massages. Both were different - one relaxing and one energising. Ninh Binh is also a lovely place and I hope I can come back again. If I do, I'll come back to Lalita for sure haha.
Response from Jade on 9 Dec 2023
Dear Ms GayathriiWarm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Nothing can be more gratifying than the gentle appreciation from our guests. I can assure that your words wil be shared with all employees to insprire them to continue to provide an excellent services to future guests. We look forward to the pleasure of welcome you back. SincerelyJade – Customer Service Manager

10/10 Excellent

Stephen, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lalita is a very nice property with awesome staff. Breakfast buffet is plentiful and served on the rooftop. Facilities are very nice with pool upstairs, spa and sauna downstairs. The room we had was spacious. When we left, the staff asked us for recommendations to improve and I was struggling at first. Then when we departed, I thought to tell them the water pressure for the shower is a little low and that they could use more American stations on the TV - both minor things. Easy to get Grab (their version of Uber) to go see sites in Tam Coc. We would stay here again.
Stayed 3 nights in Nov 2023
Response from Jade on 9 Dec 2023
Dear Stephen, Warm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and taking the time to share your rating with us on Expedia. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff , spa, food were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Your kind words will be shared with our colleagues , as it gives us the opportunity to gratulate the whole team in upholding the highest standard of our services.It would be a pleasure to host you again. SincerelyJade – Customer Service Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and with most accommodating staff. Big clean rooms. Proximity to centre of Tam Com was good and they had free bicycles, which were useful. My only dislike was the bathroom/wet room design which meant there was excessive water. Would I stay again ? Definitely.
Stayed 3 nights in Nov 2023
Response from Hau Nguyen on 18 Nov 2023
Dear Valued guest, Warm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and sharing your great experiences about your stay at Lalita. This review made our day. Our hotel aims to provide a truly unique experience. We are delighted to read your feedback. The team will be thrilled to hear these kind words. Its truly our pleasure to be of service to you. The entire team will be forward to welcoming you back to Lalita Boutique Hotel.It would be a pleasure to host you again. SincerelyJade – Customer Service Manager

8/10 Good

Cyrille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil, personnel très smart, bel hôtel. Quelques équipements un peu vieillissant mais sinon très propre.
Stayed 1 night in May 2024
Response from Jade Ms on 9 May 2024
Thanks you for sharing your reviews

6/10 Okay

JO YU

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Jade on 9 Dec 2023
Thank you for rating us.

10/10 Excellent

Hungfai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hau Nguyen on 18 Nov 2023
Dear HungfaiWarm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and sharing your great experiences about your stay at Lalita. This review made our day. Our hotel aims to provide a truly unique experience. We are delighted to read your feedback. The team will be thrilled to hear these kind words. Its truly our pleasure to be of service to you. The entire team will be forward to welcoming you back to Lalita Boutique Hotel.It would be a pleasure to host you again. SincerelyJade – Customer Service Manager

10/10 Excellent

Anh Khanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jade on 9 Dec 2023
Thank you for rating us.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Vriendelijk rn behulpzaam personeel Goed ontbijt Goed gelegen tov tam coc en trang an Brommers huren bij hotel is herl goedkoop
Stayed 3 nights in Dec 2022
Response from Jade on 9 Dec 2023
Thank you so much for this lovely review. You are now part of Lalita Hotel story. We hope you visit us again soon. Warmest wishes.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Jade on 9 Dec 2023
Thank you for rating us.