Sheraton Saigon Hotel & Towers

Photo gallery for Sheraton Saigon Hotel & Towers

Primary image
Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Hypo-allergenic bedding, down duvets, minibar, in-room safe
LED TV, ping pong table
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Sheraton Saigon Hotel & Towers

Sheraton Saigon Hotel & Towers

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
88 Dong Khoi Street, District 1, Ho Chi Minh City

Explore the area

  • Popular LocationBen Thanh Market11 min walk
  • Popular LocationPham Ngu Lao Backpacker Area17 min walk
  • Popular LocationBui Vien Walking Street18 min walk
  • AirportHo Chi Minh City (SGN-Tan Son Nhat Intl.)24 min drive

Choose dates to view prices

About this area

Ho Chi Minh City

Sheraton Saigon Hotel & Towers is located in District 1, a neighbourhood in Ho Chi Minh City, and is in the entertainment district and near the airport. Opera House and War Remnants Museum are cultural highlights, and some of the area's notable landmarks include Nguyen Hue Walking Street and Notre Dame Square. Travelling with kids? Don't miss Saigon Zoo and Botanic Garden. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Nguyen Hue Walking Street - 1 min walk
  • Opera House - 2 min walk
  • Ben Thanh Market - 11 min walk
  • Pham Ngu Lao Backpacker Area - 17 min walk
  • Bui Vien Walking Street - 18 min walk

Getting around

  • Saigon Railway Station - 15 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 24 min drive

Restaurants

  • Al Fresco's - 2 min walk
  • Lac Thai Restaurant - 2 min walk
  • Gartenstadt Restaurant - 2 min walk
  • Pasha - 2 min walk
  • Café Runam - 2 min walk

About this property

Sheraton Saigon Hotel & Towers

Family-friendly Ho Chi Minh City hotel in District 1, near Nguyen Hue Walking Street
Along with 3 restaurants, this hotel has a full-service spa and a casino. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Sheraton Saigon Hotel & Towers offers 485 accommodations with minibars and a safe. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aqua Day Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 560000 for adults and VND 280000 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Saigon Cafe
  • Li Bai Chinese Restaurant
  • The Lounge
  • Signature Restaurant

Things to do

  • Bike tour information
  • Bike parking
  • Bike storage
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14294 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • 9 casino gaming tables
  • 89 casino slot machines
  • Casino (43055 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Renovated entire property – December 2019

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 17 2022 to December 31 2022 (dates subject to change):
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from 30 May to 1 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1000000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 560000 for adults and VND 280000 for children (approximately)
  • Airport shuttle fee: VND 1750000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Saigon
Saigon Sheraton
Saigon Sheraton Hotel
Saigon Towers
Sheraton Saigon
Sheraton Saigon Hotel
Sheraton Saigon Hotel & Towers
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Towers
Sheraton Saigon Hotel Towers Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Ho Chi Minh City
Sheraton Saigon Hotel And Towers
Sheraton Saigon Hotel Towers
Sheraton Saigon Towers Ho Chi Minh City
Sheraton Saigon & Towers
Sheraton Saigon Hotel & Towers Hotel
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Hotel & Towers Hotel Ho Chi Minh City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 247 out of 444 reviews
5 - Excellent 56%
Rating 4 - Good. 140 out of 444 reviews
4 - Good 32%
Rating 3 - Okay. 31 out of 444 reviews
3 - Okay 7%
Rating 2 - Poor. 18 out of 444 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 444 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was lucky and picked the best hotel in HCMC. Amazing service by all staff and the food in lounge was outstanding. We had breakfast there every morning and even dinner twice. Great variety to choose from eggs to pho. The staff remember our names and always checks if we were happy. I definitely will book here again when I come back next time for sure. It was worth every penny and made my stay memorable.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and my room, very clean and comfy.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from start to finish. Such a convenient location and as a repeat customer, I have not been let down yet :)
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2022