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Dolphin Bay Hotel

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Dolphin Bay Hotel

Dolphin Bay Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
333 Iliahi Street, Hilo, HI, 96720

Explore the area

  • Popular LocationMokupapapa Discovery Center8 min walk
  • Popular LocationHilo Farmers Market13 min walk
  • Popular LocationSt. Joseph Catholic Church14 min walk
  • AirportHilo, HI (ITO-Hilo Intl.)11 min drive

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About this area

Hilo

Dolphin Bay Hotel is located in Hilo. Hilo Farmers Market and Hilo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rainbow Falls and Wailuku River State Park. Mokupapapa Discovery Center and Pacific Tsunami Museum are also worth visiting.
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Map

What's nearby

  • Mokupapapa Discovery Center - 8 min walk
  • Kalakaua Park - 8 min walk
  • Hilo Farmers Market - 13 min walk
  • St. Joseph Catholic Church - 14 min walk
  • Wailoa River State Park Hawaii - 4 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • Jackie Rey's Ohana Grill - 7 min walk
  • Bear's Coffee - 7 min walk
  • Hilo Sharks Coffee Shop - 7 min walk
  • Moon and Turtle - 8 min walk
  • Cronies - 9 min walk

About this property

Dolphin Bay Hotel

Hotel with free breakfast, near Rainbow Falls
This smoke-free hotel features concierge services, laundry facilities and free newspapers. Free breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site. All 18 rooms have flat-screen TVs with cable channels, and feature kitchens with fridges, hobs and microwaves. Free WiFi, coffee makers and ceiling fans are among the other amenities available to guests.
Dolphin Bay Hotel offers 18 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Kitchens offer fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options

Food and drink

  • Free breakfast available daily

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchen
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board

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Policies

Check-in

Check-in from 1:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 145 out of 274 reviews
5 - Excellent 53%
Rating 4 - Good. 96 out of 274 reviews
4 - Good 35%
Rating 3 - Okay. 17 out of 274 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 274 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 274 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.7/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was warm and friendly..so was the house cat. The cat's daily visit was just as nice.
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly our type of place: exceptionally clean, quiet (except for the coqui frogs singing at night--which we loved), thoughtful and friendly staff, and not too fancy. It was EXCEPTIONALLY clean for an older property and the bathroom was HUGE. We loved the extensive, natural garden out back. The location was super convenient. The neighborhood was residential and real--some might find it too much so, but we love being in a place where we get full, local flavor, and that is what we got at Dolphin Bay.
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A throwback in time, spacious and clean with a nice little kitchen. My kids enjoyed the surrounding property looking for frogs and petting the cat, Opi. Yummy banana bread and coffee in the morning.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

4/5 Good

Stayed 1 night in Jun 2021