Sure Hotel by Best Western Hilden-Duesseldorf

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At Sure Hotel by Best Western Hilden-Duesseldorf, you can look forward to a terrace, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Amber's Restaurant, the on-site restaurant. In addition to a bar and a business centre, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is £61
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Room, 1 Single Bed

A hotel room with a bed, a desk, a chair, a TV, a nightstand, and a window with curtains.

Business Room, 1 Single Bed

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a television, and a minibar.

Business Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

A bottle of champagne in a decorative holder with two glasses beside it, set on a table in a room with a bed and a nightstand in the background.

Junior Suite, 1 Double Bed

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

A hotel room with a bed, a chair, a small table, and a minibar.

Junior Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, a desk with a computer, a chair, a wardrobe, and a small table with a vase of flowers.

Standard Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Single Bed

A door with a sign promoting environmentally friendly cleaning services.

Standard Room, 1 Single Bed

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a chair, a small table with a fruit bowl, a framed picture, and a vase with flowers.

Standard Room, 1 Double Bed

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed (Quiet Location)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Comfort Room, 1 Single Bed (Quiet Location)

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

A hotel room with a double bed, a nightstand, a lamp, a framed picture on the wall, a small table with a vase of flowers, and a bag on the chair.

Comfort Room, 1 Double Bed (Quiet Location)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Hilden, Sure Hotel by Best Western Hilden-Duesseldorf is near the airport and near a train station. Travellers eager for a bit of culture can stop by Mitsubishi Electric Hall, while those who have shopping on the agenda may want to visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at PSD Bank Dome or Merkur Spiel-Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hilden travel guide
Map
Schwanenstr. 27, Hilden, NW, 40721

What's nearby

  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    39 min drive - 23.5 miles
  • A cathedral with two tall spires, a river with boats, and a cityscape with buildings and trees.
    Cologne Cathedral
    40 min drive - 25.8 miles
  • Hildorado
    16 min walk - 0.9 miles
  • PSD Bank Dome
    34 min drive - 19.8 miles
  • Merkur Spiel-Arena
    39 min drive - 25.0 miles

Getting around

  • Düsseldorf-Benrath Station
    6 min drive
  • Hilden Süd S-Bahn
    9 min walk
  • Düsseldorf Intl. Airport (DUS)
    31 min drive

Restaurants

  • Feingusti By Casaluci`s
    5 min walk
  • Olive
    2 min walk
  • Röstzeit
    3 min walk
  • Hemingway Hilden
    2 min walk
  • Alexandros Restaurant
    5 min walk

About this property

Sure Hotel by Best Western Hilden-Duesseldorf

  • Hotel near the airport
  • Consider a stay at Sure Hotel by Best Western Hilden-Duesseldorf and take advantage of a terrace, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Amber's Restaurant, the on-site restaurant. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-in, luggage storage and a lift
    • Multilingual staff, a front desk safe and a banquet hall
  • Room features
  • All 93 rooms offer comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and offices.
  • Other conveniences in all rooms include:
    • Baths or showers, free toiletries and hairdryers
    • LED TVs with premium channels
    • Wardrobes/cupboards, travel cots and heating

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Frequently asked questions

Is Sure Hotel by Best Western Hilden-Duesseldorf pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sure Hotel by Best Western Hilden-Duesseldorf?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Hilden-Duesseldorf on 27 Nov 2026 start from £61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Hilden-Duesseldorf?

Self-parking is available for EUR 15.00 per night. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-in begins at 3:00 PM.

What time is check-out at Sure Hotel by Best Western Hilden-Duesseldorf?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Hilden-Duesseldorf located?

Situated near the airport, this hotel is 2.9 mi (4.7 km) from Benrath Palace and within 6 miles (10 km) of Rhine and Neanderthal Museum. Bergisches Land Nature Park and Castle Mickeln are also within 9 miles (15 km). Hilden Süd S-Bahn is 9 minutes by foot and Hilden S-Bahn is 11 minutes.

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Reviews

Sure Hotel by Best Western Hilden-Duesseldorf Reviews

8.2

Very good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 71 out of 202 reviews
Rating 8 - Good. 84 out of 202 reviews
Rating 6 - Okay. 37 out of 202 reviews
Rating 4 - Poor. 5 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good services, old rooms, nice restaurant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in Hilden. I travel there regularly for more than a year and stayed in this hotel for 30 plus times. Friendly staff, simple but sufficient facilities. Town center location, clean rooms and nice food. I explored a few hotels in town and this is the best value for money so I stayed here ever since.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Central part of town was an easy walk.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back

Simple, good location, onsite parking, great value for your money
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

That hotel needs a make over. The front desk is the only area they renovated after the storm. The rooms and bathrooms need a well needed refresh with everything. Location is great I’ve been staying there for 14 years at least once a month in the last 2 years.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, staff friendly, large breakfast buffet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice hotel, use it frequently when on business in the area. clean, decent breakfast, whats more to ask!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really good hotel. Pretty clean and in nice area. Beds were good and staff were friendly.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Staff & service
Good location, cold people
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all with this hotel. Would stay again and recommend to others.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
This is just a place to sleep for the night. The one agent who Works the shifts on the 28th need to retrained ,More customers service.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I reached the hotel very late at night and I got a nice, polite welcome at that time.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goood
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Tolerable, but unprofessional staff

Staff was at times very unprofessional. We waited hours for our drinks and food, even though there were only a handful of guests at the bar/restaurant. Some of the staff seemed very inexperienced and one even private made prive phone calls while working.
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Zimmer iO, allerdings müssten die Gardinen gereinigt werden
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​„Tolles Hotel! Alles war blitzsauber und das Personal extrem freundlich und hilfsbereit. Wir haben uns sehr wohlgefühlt und können es absolut empfehlen.“
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Jeg fik desværre bestilt et "business" værelse ... oppe under taget ... Det kan jeg IKKE anbefale .
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
...
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nettes Personal, tolle Lobby und Restaurant, Zimmer älter aber sehr gepflegt, sehr gutes Preis-Leistungs-Verhältnis.
Stayed 5 nights in Dec 2025