Find hotels in High Rolls Mountain Park, NM from £49

"Night manager was watching tv in breakfast area when we arrived. Response was not much longer than being in the back office. Shower surround has cracked plastic panel with molding caulk, bent faucet and loose water control valve."

"Our “classic” room faced the morning sun, and the pull-down shade did little to stop the room from lighting up at sunrise. Surely they could have invested in some blackout curtains. The combination of rain showerhead and low water pressure was unsatisfying, along with whatever that gunk was that was causing the bathtub to drain so slowly. But the big problem arose with the meals. Guests are supposed to enjoy a complimentary full-scale breakfast on the weekends. When we checked in, we were told that because they were having a Mother’s Day brunch at 11 AM (which we were not made aware of in advance), they were only going to hand out a breakfast burrito to guests that morning. I booked a table at their”Eighteen99” restaurant for 7:45 PM. Our server was friendly but clumsy and forgetful. The highlight of the dinner was the crab cake appetizer; unfortunately, it took 35 minutes to arrive. I ordered the $60 elk dinner. The preparation looked like it had been slapped together – – a barely seasoned boiled potato, quarter of an onion wedge, and meat that was overcooked (but not inedible) and a little bit of salty au jus on the side. During the meal, I asked our waiter about the absence of bread service, which seemed unusual for a restaurant of this kind. He gasped and said he completely forgot, and brought us each a tiny roll. We were told that half of their four dessert offerings were unavailable, and when I asked for a refill of iced tea, I was told that they also ran out of that!"

"Its okay to stay, not recommended "

"Good"

"Clean room. Great Staff, very helpful. Breakfast was pretty continental-no hot proteins. The entire facility has some years on it. But, the rooms were clean and the A/C worked really well. We liked the staff especially. That's why we've re-booked a couple of times and are about to do so again. "

"Good and clean"

"We were offered the room over the laundry and pool maintenance building. It was huge / a king jr suite but the bathroom was small and the faucets were loose. Bed was good and had little noise. Breakfast was ok, but why were the biscuits in the fridge? Ok selection otherwise"

"If you're thinking about staying here... the answer is YES!!! Look no further! % absolutely EXCEEDED our expectations. We came for a wedding and we didn't want to leave to attend (of course we did) BUT it is so relaxing, comfortable, genuine, and peaceful that you won't want to leave!! Everything is so thoughtful and you feel like Judy genuinely cares for you!! In this day and age that speaks volumes. From the beautifully decorated home, to just ABOUT ANY/EVERY amenity you can think of, this place is next level. You cannot find this in a hotel ( my opinion ). The home itself is immaculate, large rooms, sparkling clean, decks with amazing views, televisions in every room, and a wonderfully set up hummingbird sanctuary... I promise it will NOT disappoint. Judy and John have thought of everything. My grown kids especially appreciated the cookies she left, and in case YOU forgot something (toothbrush, deodorant, shampoo etc) it is ALL there. The home is "fully loaded" and my husband particularly appreciated the various varieties of coffee and plenty of ice cold water ! Everything is modern and we enjoyed cooking out on the spectacular grill provided. I do suggest you come in on 82* it's much quicker getting to the house, and no worries there is plenty of parking and a garage. I just cannot say enough about this wonderful home. My husband is a disabled Marine veteran and he said "this is the first time I have felt truly relaxed and at peace in a very long time" "

"Room waa clean and had everything we needed."