Hetton Holidays from £131

The stay was just for overnight on way to Edinburgh. The hotel itself ok but the town was cute walkable and right on the North Sea. Found a great pub and then a restaurant for an amazing dinner. The hotel did live up to the haunted tales as we did experience something paranormal but not scary.

It felt like the focus was more on the restaurant than the accommodation. The staff seemed to have been unaware who was arriving so had to check. Said our rooms were not ready, even though we arrived after 5pm, but given alternatives. No mention of check out times or if breakfast was available, Expedia says they do breakfast at an extra cost? We had booked 2 rooms and first impression was nice décor. However one room had no toilet paper or sugar on the tea tray. I stayed in a family room, I had to move kettle to windowsill and put the extension lead on the single bed to use it as there was no socket nearby. One of the lamps did not switch on as it was not plugged in, had to take the lead over the single bed to do so after I tightening up the stand as it had come loose looked drunk. The bed had a wooden frame, the bottom end joints were loose and needed gluing. There were several empty and part used complimentary toiletries left in the shower from previous guests. My room was at the front of the property so overlooked the road, I personally had no problem with road noise as I am hearing impaired. Okay there were some minor issues which had to be mentioned but the room and bed were clean and comfortable. I think we would stay here again because the issues did not bother us that much but needed to be mentioned so they can be put right. Although it may not necessarily be our first choice.

Car parking is across the road and discounted for anyone staying at the hotel which is a bonus. Great selection of food at breakfast buffet. Based in City Centre, close to many shops

Everything was okay. Staff are very welcoming. Close to the city centre. Area around the hotel lets it down a little bit. But it's ok. Not sure about the hotel reception area lends itself to an entrance to a call centre I think but the staff are no problem. Good free car park is an advantage. Breakfast bag is ok. Nothing flash but ok.