- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the situation of the hotel is central for easy reach to all shops cafes bars and the beach.
Stayed 11 nights in Oct 2019
Photo gallery
Guest reviews
Good
18 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
Free WiFi
All-inclusive
Air conditioning
Restaurant
Bar
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment
Map
10, Daskalogianni Street, Hersonissos, Crete Island
Explore the area
Sarakino10 min walk
Aquaworld Aquarium11 min walk
Star Beach Water Park12 min walk
Heraklion (HER-Nikos Kazantzakis)24 min drive
Choose dates to view prices
Double/Twin Pool View Balcony/Terrace
Photos of Double/Twin Pool View Balcony/Terrace
Double/Twin Pool View Balcony/Terrace
More detailsRoom amenities
- 215 sq ft
- City view
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
20 square metres m2 room, balcony with city and pool views
Internet – Free WiFi
Entertainment – 32-inch TV
Food & Drink – Fridge
Sleep – Turn-down service and linenBathroom – Private bathroom, shower, slippers and towels
Practical – Safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Triple Room
Photos of Triple Room
Triple Room
More detailsRoom amenities
- 269 sq ft
- City view
- Sleeps 3
- 3 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
3 Single Beds
25 square metres m2 room, furnished balcony with city views
Internet – Free WiFi
Entertainment – 32-inch TV
Food & Drink – Fridge
Sleep – Turn-down service and linenBathroom – Private bathroom, shower, slippers and towels
Practical – Safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Double Single Use Balcony/Terrace
Photos of Double Single Use Balcony/Terrace
Double Single Use Balcony/Terrace
More detailsRoom amenities
- Sleeps 2
- 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 1Max children: 1
Room details
1 Single Bed
Features a private balcony
Internet – Free WiFi
Entertainment – 32-inch TV
Food & Drink – Fridge
Sleep – Turn-down service and linenBathroom – Private bathroom, shower, slippers and towels
Practical – Safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
About this area
Hersonissos
Located in Hersonissos, City Green Hotel is on the beach. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Port of Hersonissos and Crete Golf Club are worth checking out. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting. Our guests appreciate the hotel's quiet location.
Visit our Hersonissos travel guideWhat's nearby
- Sarakino - 10 min walk
- Aquaworld Aquarium - 11 min walk
- Star Beach Water Park - 12 min walk
- Port of Hersonissos - 14 min walk
- St. Paraskevi Church - 15 min walk
Getting around
- Heraklion (HER-Nikos Kazantzakis) - 24 min drive
Restaurants
- Where to eat
- On-site dining venue – Buffet restaurant offering Mediterranean cuisine. Serves breakfast, lunch, dinner and light fare daily.
About this property
All-inclusive details
All-inclusive room rates at City Green Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks and local beverages included
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free nearby parking
- Return airport shuttle (surcharge)
Food and drink
- All buffet meals, snacks and local beverages included
- 1 restaurant
- 1 bar
- Coffee/tea in a common area
Things to do
- Outdoor pool
Family friendly
- Free cots/infant beds
- Outdoor pool
- Fridge
Conveniences
- Lift
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- Greek
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Terrace
Room amenities
Bedroom
- Air conditioning
- Fan
- Free cots/infant beds
- Linens
Bathroom
- Hairdryer (on request)
- Shower
- Towels
Entertainment
- 32-inch TV
Food and drink
- Fridge
Outdoor space
- Furnished balcony
More
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 3.00 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Property registration number 1039K013A2976801
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 17 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
City Hotel Hersonissos
City Hersonissos
City Green Hotel Hotel
City Green Hotel Hersonissos
City Green Hotel All Inclusive
City Green Hotel Hotel Hersonissos
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.2
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean hotel the ladies came everyday to tidy the rooms etc, food well you couldn’t for any better for selection, would I go back again to the same hotel and the answer to that is YES.
Stayed 10 nights in Jul 2019
- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
It was clean and new. The location was nice as it was close to the bus and also close to the water. The bus from the airport costs less than 3€ However, when we arrived the staff was unaware that our stay was supposed to be all inclusive. After I pulled up the email with proof, she relented and gave us wrist bands. Also, there were two of us in our room but we had to give a deposit of 5€ to get two room keys. Also, it is 10€ if you want to use a pool towel. The food was good but mostly all the same every day. The night bar tender wasn’t very skilled at making drinks although the day bar tender was excellent. The pool closed quite early and the bar seemed to close right after all-inclusive ended at 10pm. Our ceiling started leaking, but the staff did come put down towels and made it stop leaking right away. Overall, it was a fine place for the price. If you stay here, just recognize that it is economy style not luxury. We expected that, so we were happy enough with our stay.
Stayed 3 nights in Jul 2019
clean and quiet - great staff
This hotel is nice and very clean with a nice new feel to it having recently been completely refurbished. The staff are superb, particularly Nico and Alex on the bar. They are all very friendly with good English. it was a very late flight and the restaurant was closed but they even had some sandwiches in our room so that we had somthing to eat on our arrival. a bit of advice get on google maps and find exactly where the hotel is before you travel, the coach drops you off on the main road and not all the drivers know the hotel is as its set off the main road. its only a 1-2 minute walk but you will find yourself wandering around the back street at night for 10 minutes looking for it. overall very good really enjoyed our stay
Pros: very clean, feels new very quiet being set back from the main road but close enough that everything is only 2 minutes away beach 5 minutes away
Cons: the pool is very small but a new one has been built ready for next year restaurant hour need extending showers ridiculously small
Stayed 7 nights in Sep 2018
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, rooms small but very clean. Staff really good.
Stayed 7 nights in Sep 2018
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