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Overview of Capsis Astoria Heraklion Hotel

Photo gallery

Guest reviews

4.1 / 5Very Good
704 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Restaurant

Map

Highlights

Popular LocationHeraklion Archaeological Museum1 min walk
Popular LocationSt. Mark's Basilica4 min walk
Popular LocationSt. Titus Church (Agios Titos Cathedral)4 min walk
AirportHeraklion (HER-Nikos Kazantzakis)19 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Room

    Superior Room

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Executive Suite

    Executive Suite

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 3 Single Beds OR 1 Double Bed and 1 Single Bed
    More details
  • Junior Suite, Balcony

    Junior Suite, Balcony

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    More details
  • Superior Triple Room, Balcony

    Superior Triple Room, Balcony

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed OR 3 Single Beds
    More details
  • Executive Suite, Accessible

    Executive Suite, Accessible

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Single Bed OR 3 Single Beds
    More details
  • Economy Room (Special Offer)

    Economy Room (Special Offer)

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room, Balcony

    Superior Room, Balcony

    Room amenities

    • 226 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More details
  • Family Room

    Family Room

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 3 Single Beds OR 1 Double Bed and 1 Single Bed
    More details
  • Business Suite, Balcony

    Business Suite, Balcony

    Room amenities

    • 371 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More details

About this area

Heraklion

Located in Heraklion, Capsis Astoria Heraklion Hotel is in the city centre and near the beach. Heraklion Archaeological Museum and Heraklion Municipal Art Gallery are cultural highlights, and some of the area's attractions include Watercity Waterpark and Dinosauria Park. Travelling with kids? Consider Cretaquarium, or check out an event or a game at Freedom National Stadium. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with horse riding and mountain biking. Our guests appreciate the hotel's central location.

Visit our Heraklion travel guide
Popular Location

What's nearby

  • Heraklion Archaeological Museum - 1 min walk
  • St. Mark's Basilica - 4 min walk
  • St. Titus Church (Agios Titos Cathedral) - 4 min walk
  • Heraklion Loggia - 4 min walk
  • Heraklion Town Hall - 4 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive

Restaurants

  • Where to eat
  • Cafe Capsis – Bistro offering Mediterranean cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily.
  • Erofilli – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • AegeanView Pool Bar/Resto – Poolside restaurant with a bar offering international cuisine. Serves brunch, lunch, dinner and light fare daily.

About this property

Capsis Astoria Heraklion Hotel

4-star, family-friendly hotel, walk to Heraklion Archaeological Museum
3 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, 2 coffee shops/cafés and a rooftop terrace are on-site. All 131 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include pillow menus and slippers, and guests will also find fridges and flat-screen TVs.
Capsis Astoria Heraklion Hotel offers 131 forms of accommodation with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Valet parking: EUR 9 per day
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 10 per person
3 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Arcade/game room
Private winery tours
Public winery tours
Seasonal outdoor pool

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
High chair
In-room childcare (surcharge)
Laundry facilities
Fridge
Seasonal outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Greek
Italian
Spanish

Business services

24-hour business centre
3 meeting rooms
Computer station
Conference centre (4650 square feet of space)

Outdoors

BBQ grill(s)
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
Handrails in hallways
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Blackout drapes/curtains
Free cots/infant beds
Heating
Linens
Pillow menu

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

32-inch flat-screen TV

Food and drink

Free bottled water
Fridge

More

Connecting rooms available
Desk
Electrical adapters/chargers
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

This property is closed from 27 March 2020 to 30 April 2020 (dates subject to change). The property is closed between 21 October and 30 April.

Pets

  • Pets stay for free
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Valet parking fee: EUR 9 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. The seasonal pool will be open from May to October.Pool access available from 10:30 AM to 8:00 PM Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Capsis Astoria Heraklion Hotel
  • Capsis Astoria Hotel
  • Capsis Astoria Heraklion
  • Capsis Astoria
  • Hotel Astoria Capsis
  • Capsis Astoria Heraklion Hotel Crete
  • Astoria Capsis Heraklion
  • Capsis Astoria Heraklion
  • Capsis Astoria Heraklion Hotel Hotel
  • Capsis Astoria Heraklion Hotel Heraklion
  • Capsis Astoria Heraklion Hotel Hotel Heraklion
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
263
4 - Good
309
3 - Okay
88
2 - Mediocre
29
1 - Poor
15
4.2
Cleanliness
4.3
Service and Staff
4.1
Amenities
3.9
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The room is spacious, clean and has plenty of amenities. The breakfast is excellent and can satisfy everyone with its wide variety. Staff is really kind and helpful.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable

Overall, a very enjoyable stay. Staff is great. Location is amazing. Valet parking is very convenient and affordable. Breakfast had everything. We will definitely stay at Astoria Capsis again.

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019