Helston Folk Museum

When we arrived at the hotel we were charged an extra £10 to park. No mention of that booking. The Hotel looked like it had been closed down for refurbishment wet paint signs all in reception no furniture. arrived at our rooms had beautiful views but rooms were very tired and dated. carpets are filthy and radiators, filthy bathroom really outdated blocked toilets no loo roll. Shower was awful no power whatsoever very very small cubicle.Just one cup in a room for two people. Kettle has old water in from previous occupants. The worst thing was on our return in the evening the fire alarm went off numerous times from 3 am really really loud we were actually afraid but nobody came to reassure us. Nobody was around. We went out into the hallway where we heard lots of screaming and shouting on the floor above but no reassurance from the Hotel whatsoever really need to look into the safety procedures. We emailed to explain our concerns and did not even get a reply. Honestly, I would give this Hotel a miss. It’s not up to standard we stayed for one night just felt sorry for anyone that had booked that for a few days. Looking forward to a break in Newquay. You would be totally disappointed.

The owners Margaret and Owen are so wonderful. We received the best hospitality. All the staff were so lovely. The room was clean and decent. Great bathrooms. Breakfast was really good. Location is perfect, right by a beautiful beach and high street. Already planning to come back and stay here again!

Lovely breakfast, evening meals freshly cooked although limited menu. Pool/spa area very nice. Outdoor pool such a bonus with this heatwave!! King room,no2, ground floor clean comfortable with good tea/coffee etc, plus fresh milk and waters.