Helsinki Hotel Guide - Business Hotels in Helsinki, Finland

Nice and warm welcoming, room is clean, other facilities are well kept and clean, we were lucky to get the outside view, however there was no option to open the window and get some fresh air. The room AC control was deliberately blocked for temperature control, we suferred 23.5 degrees which for us was too high. We called the front desk stuff but all they done was increasing the fan speed. Breakfast is good while everybody can find his choice. We will be back for more.

Room was a decent size, beds were comfy but a decent size pillow would be good and the bathroom was tiny. The staff were helpful and friendly and the location was great. Central and close to the train station.

We enjoyed our stay at this nice hotel but found pushing a heavy suitcase from the train station along cobbled streets a bit of challenge.

Near to the larger shopping malls and therefore convenient for eating out.

The hotel is just across the street from Helsinki main station. From the outside and judging from the only elevator it has, it should have been more than 70 years old. But the room and the interior is of standard quality. The only two staff on duty are always busy with guest checking in and out, answering guest inquiries, and keeping up with other lobby matters. Upon our check out, the elevator broke down. We had to carry baggages down the stairs for five floors. Luckily it did not happen during the check in.

A nice hotel and well looked after. The staff were polite, friendly and helpful. It is however very big and has a lot of guests all wanting breakfast at the same time. Room facilities were very good, clean, well maintained and spacious. Very clean and organised bathroom. Indoor swimming pool on 9th floor and sauna. Also had computer access in main reception. Very good value for money.

Lovely hotel, close to the city. Has all you need for a nice city trip and offers a bit of a luxury feel

I thought the bar should open at 12 noon because of the waiting for taxi pick up. Also a swimming pool should be added for after the sauna. Also you need a souvenir shop for guests. Not having one is lost revenue for you.

Staff training needs looking at. We were not greeted as returning guests, we were not told that we could have a kettle in the room, so had many trips to the bar to get hot water to take medication.... luggage not taken to storage when we requested it either, so our departure was delayed. However, on the plus side we were offered some compensation and the staff were very friendly and the room was generally clean (although why they don't wash up the bedside glass I don't know!). We took friends from Australia who were a little disappointed as we had raved about the hotel after our previous 2 stays.

The location of the hotel is central, near the railway station, and close to what there is to see and do. The room we had was small but fine for one night. The problem was functionality and the fact that it was assumed to be self evident. We never worked out how to ventilate the toilet which became unbearable hot. We were leaving before we worked out how to empty the sink (press on the chrome base at the bottom of the dirty water) or use the shower without wetting the floor in front of the door. Breakfast was marred by unclean crockery (and all too common occurrence in European hotels). The staff were helpful if you asked. Hotel fine for a short stay.