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Reviews of Hotel Tornet

3 out of 5
Hotel Tornet
Bergaliden 21, Helsingborg

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 449 reviews" "
Rating 8 - Good. 243 out of 449 reviews" "
Rating 6 - Okay. 73 out of 449 reviews" "
Rating 4 - Poor. 20 out of 449 reviews" "
Rating 2 - Terrible. 8 out of 449 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Lars Tony

Disliked: Staff & service
Tornet Hotel
No housekeeping, dirty hallways. Common areas and hallways looked like a correctional facility, breakfast awful. More like a refugee facility claiming to be a hotel
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy with adequate vacillates,sorry that there was no evening meals available for tourists. Co.op close with microwave made it ok.
Stayed 11 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and clean and the bed comfortable, however the whole check in process was strange as it had to be done by intercom as there was no receptionist at the hotel itself. The breakfast was just ok, nothing great,, simply adequate
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2018
Response from Receptionen on 20 Dec 2018
Tack för er feedback!

8/10 Good

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Josefin on 26 Oct 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Lars, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a nice location
Easy to find but parking is not. Short walk to the town centre. Suitable for stay of a few days or weeks even as all rooms have a mini-kitchen and a small sitting area plus storage area. Big bed room and big shower room. I have stayed before and will stay again.
Stayed 1 night in Sep 2018
Response from Josefin on 26 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Great bargain, great location!
Hotel Tornet is in a great location... very clean, quiet, and safe! They have very specific check-in times however with no reception on weekends! We also had no maid service, which surprised us. With 4 adults sharing a room, maid service would have been nice... otherwise great breakfast, and no complaints!
Stayed 3 nights in Aug 2018
Response from Reception on 3 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Leanne, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice, 1 block from a supermarket & a short walk to the centre of town. The hotel is poorly sign posted & can be difficult to find when u are driving. (the hotel is set on a main road, blind corner & the faded sign is set back from the road).
Stayed 1 night in Aug 2018

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast included, but brekkie room was really crowded and no vegan/gluten-free options (maybe if asked). New staff told us there was no laundry service, but after checking twice there was - of course. Huge room, comfortable but very warm as it was super warm outside. Good area. No parking unfortunately, but cheap parking nearby.
Stayed 1 night in Aug 2018

4/10 Poor

Eva

Liked: Property conditions & facilities
Disliked: Room comfort
Good sized room. Good location. According to information on Hotels.com the room should have AC which it did not. The breakfast was not very good.
Stayed 1 night in Jul 2018

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good. I was near a grocery store and the arena where I was visiting. Lots of parks near by; train station was close as well. Small hotel room that had just about everything you needed. Oven was really only thing missing but I didn't need one. Front desk was very kind and helpful. Gave me a map and showed my where things were. And they have plug adapters as well. Great hotel.
Stayed 5 nights in Oct 2017

8/10 Good

Lars, calne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to town and with easy access
Easy to find and close to town where you find plenty of eateries. Nice big clean rooms. Decent breakfast. Parking could be better.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to city centre
Great check in experience - Nadia was fantastic. Great rooms, comfy beds, good breakfast although it can get crowded on the weekend.
Stayed 1 night in Aug 2017
Response from Maria on 6 Sept 2017
Thank you so much! Nadia is fantastic and we hope that we have the possibility to welcome you back!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Apartment hotel in city centre with kitchen.
Room clean with towels changed daily. Room was very warm, no air conditioning so with the windows open the street noise was loud. We had a slow draining sink which was made good the same day that we informed the reception. Breakfast was good and plentiful. There are lovely gardens next to the hotel leading to the castle that overlooks the harbor and seafront but locals recommend not to walk around after dark. After dark we experienced lots of chatter/talk/arguments/music coming from the gardens.
Stayed 4 nights in Jul 2017
Response from Maria on 6 Sept 2017
Thank you for your feedback! We will look over the size of the pillows. We appreciate your description of the area at which the hotel is located. Hope that we can welcome you back!

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Family friendly. Spacious and clean room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient location.
Relaxing place to stay with everything you need for a long-term stay. I only stayed 4 nights but it was great to have a small kitchen, fridge, living room with TV and dining table. Grocery store right next door and a short walk to downtown. Thank you for a great stay.
Response from Maria on 20 Oct 2016
Thank you for staying at Hotel Tornet we are looking forward to welcome you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little inconvenient. Nice rooms.
Despite reception being closed when we arrived and departed, we were left clear instructions on how to retrieve our keys. There was no parking and the nearest street parking was two blocks away. The room was nice with a large window, great view, a kitchen and a large bathroom. This is definitely a place where one could stay for a night or two while in the area but not necessarily for a vacation.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A portacabin posing as a hotel!
Whilst the staff were friendly, this hotel was not up to standard. The kitchen equipment was disgustingly dirty - I had to go out and buy plastic plates and cutlery.

10/10 Excellent

Randall, Grand Forks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, good location and good value
This hotel had uncharacteristically large rooms with a suite that had a small kitchenette. The complementary breakfast was quite good. It is located just a few blocks away from the water and right next to a lovely park.

8/10 Good

Lars, Stockholm

Liked: Cleanliness, property conditions & facilities, room comfort
Nice & Clean
Nice and Clean room for us 3 persons

8/10 Good

Hotel, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to centre
Close to train station & supermarket. Very clean room.
Response from Lisa on 25 Oct 2014
Hi, I am glad you enjoyed your stay at Hotel Tornet. I will forward your comment about the cleaning to the cleaning staff. They work hard to keep the hotel in the best condition and appreciate this alot! Best Regards Lisa Bäckman, Manager

2/10 Terrible

marc, Newcastle Under Lyme

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish this is more like a hostel
no food served at this hotel the room was not prepared and the hotel was more of a hostel. very expensive experience.only stay here if you want something more like a hostel.

8/10 Good

R, Stockholm, Sweden

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Tornet
Clean, comfortable, excellent location and a very good breakfast. I surely recommend!

8/10 Good

De, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Missing American Hotel Comfort
No daily housekeeping, (bedmaking) No daily towel exchange. Small sleeping space but very large washroom space. Good location near park, hospital parking (little walking distance) Must keep windows open for breeze and night sounds, like cars coming to stop. Good breakfast. Small elevators. Front desk personnel could get use to smiling more often. In town for reunion with Swedish family members and this location worked well. Weather was raining 3 of the 4 days we were visiting in July. Do not look like a hotel from the outside. What I really did like was the available umbrellas for guest. I guess they know the climate. The town has not changed much in 32 years.

4/10 Poor

Carsten, Dubai, UAE

Liked: Cleanliness
Disliked: Staff & service, room comfort
large rooms but no parking
When we came to the hotel the first challange was to find a parking as the hotel has no free parking space for hotel guests but once you checked in it is possible to get a parking lot in the basement for some Kronas. The check-in itself was in a P.O.Box post office style as the reception is only open until late afternoon. The corridors of the hotel are lenoleum style and gave us very much the impression of a hospital. The rooms are big and clean but without any charme. The complimentary breakfast is OK but again the atmosphere in the basement is more like in a youth hostel. Ater all I would not go again with my wife but maybe a good option for families with small kids or someone just looking for a clean and big room.

8/10 Good

Rickard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familjeresa
Ett helt okej hotell. Men några saker borde de tänka på. Om man har ett rum i ett lägenhetshotell som man kan bo 4 personer i så hade det varit bra om det hade varit 4 stolar till bordet och att det hade funnits bestick och porslin för 4 personer. Men förutom detta så var rummet bra. Frukostbuffé var också ok. Den hade vad man kunde förvänta sig. Inte den bästa jag har ätit men inte heller den sämsta.
Stayed 2 nights in Oct 2020

8/10 Good

Danis

Stayed 1 night in Oct 2020

10/10 Excellent

MIKAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
nte vad vi räknade med
Dåligt bemötande, fick vänta ca 2 timmar på rummet utan förklaring duschen trasig, detta kallar vi inte ett hotell, mer som ett vandrarhem, om vi skall nämna något possetivt så hade frukosten ett bra utbud, men lokalen i ett källar rum kanske inte är så mysigt, städpersonalen var hjälpsamma med det dem kunde göra
Stayed 1 night in Jul 2020

8/10 Good

MARCOS ANTONIO MUNIZ LOBO

Travelled with family
Liked: Cleanliness
Bom
O hotel está muito bem localizado. Tem estrutura boa, mas poderia ter um atualização na "cozinha" e no banheiro. Cortina no banheiro é bem chato.
Stayed 3 nights in Jul 2020

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
God beliggenhed men slidte værelser
Rigtig god beliggenhed men virkelig dårlige senge + værelserne er meget slidte. Vi plejer at bo på andre hoteller i helsingborg som koster stort set det samme (valgte at prøve dette grundet køkken) men der er virkelig meget forskel standard mæssigt.
Stayed 3 nights in Jul 2020

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
to fint familjerum med kokmöjligheter
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Läget mkt bra, vid längre stayover bör handdukar bytas o städning varannan dag!
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, staff & service
Läget bra men frukost hemsk
Frukosten är oätlig, städning ingår inte (bara slutstädning), wi-fi strulade för oss och receptionen är inte bemannad på helg å knappt vardag. Badrummet va stort å fräscht så det var positivt!
Stayed 3 nights in Jul 2020

10/10 Excellent

Ann-Catrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Marcus

Liked: Staff & service
Stayed 1 night in Jul 2020

6/10 Okay

Linda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sådär upplevelse
Rummet var dåligt städat när vi kom. Toalett var inte spolad, soporna inte tömda, en gammal hårborste låg på golvet. Receptionen var inte bemannad och gick inte att få någon som åtgärdade det samma dag. Bäddsoffan i vårt rum var trasig och lutade. Det saknades fläkt och var väldigt varmt. Hotellet låg bra till och smidigt med parkering på gatan. Rummet var stort och bra med pentry. Hotellet var tillmötesgående när vi ringde och klagade, men svårt när det inte är personal på plats som kan hjälpa till.
Stayed 2 nights in Jun 2020

6/10 Okay

Tobias

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Helt obemannat hotell där man måste ringa för att få tag i nycklar. Rummet var ok men galet varmt. Ingen AC vilket gjorde att rummet snarare var en bastu. Dålig frukost.
Stayed 1 night in Jun 2020

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Mikael

Travelled with family
Liked: Cleanliness, staff & service
Lite krångligt med incheck på helg med obemannad reception. Tyvärr
Stayed 1 night in May 2020

8/10 Good

DALIBORCA

Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var ganska stort rum med pentry som innehöll kyl och kokplattor samt lite porslin och köksartiklar vilket kan vara bra om man vill laga lite mat själv. Det var mycket trafik utanför men strax brevid en fin lekplats och nära till centrum. Frukostbuffen var bra.
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Stort och luftigt. LITE störande med rum nr 2, som hade ytterdörren vid sänggaveln.
Stayed 1 night in Mar 2020

10/10 Excellent

Inga-britt

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020