Check in took 20 minutes
Tried to have me pay again
Carpets severely stained
Elevators sometimes work sometimes not
Lights in hallways some work some don’t
Booked double bed room ended up with room with 4 beds stuffed into it
No remote for TV
No towels or toiletries, I had to ask for them three times
No towels for swimming pool either
Safe batteries dead
Beds not made
Just two plugs in the room far away from the beds
Bathroom floods
Shower broken
Curtain in disrepair and falls
Towel hanger barely hanging on
Pool is extreme unhygienic, got sick a couple hours after
Day beds look like they were through a hurricane and scattered everywhere
Staff extremely rude and unprofessional
They will say things are included with your package and then try to extort money for it after. Be specially careful when asking for water.
Meat is undercooked, other food is cold
You couldn’t pay me enough money to come back here. If this was anywhere else this hotel would be shut down. I truly feel sorry for the families coming here for vacation. Luckily we only had to spend one night in this hell hole.
