Title: Serways Hotel Heiligenroth Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=63757&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serways Hotel Heiligenroth Experience local charm and modern comfort where families can play together. Savor delicious meals or grab a drink in style. ## Photo gallery for Serways Hotel Heiligenroth ![Reception - Serways Hotel Heiligenroth (Heiligenroth)](https://images.trvl-media.com/lodging/1000000/70000/63800/63757/cd96edbe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Serways Hotel Heiligenroth (Heiligenroth)](https://images.trvl-media.com/lodging/1000000/70000/63800/63757/dafea650.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, Select Comfort beds, desk, blackout curtains - Serways Hotel Heiligenroth (Heiligenroth)](https://images.trvl-media.com/lodging/1000000/70000/63800/63757/9fffab55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Serways Hotel Heiligenroth (Heiligenroth)](https://images.trvl-media.com/lodging/1000000/70000/63800/63757/fc7576fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Serways Hotel Heiligenroth (Heiligenroth)](https://images.trvl-media.com/lodging/1000000/70000/63800/63757/5d923d61.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Heiligenroth, Serways Hotel Heiligenroth offers a warm welcome with a playground for kids and adults alike. Enjoy meals at the on-site restaurant, unwind with a drink at the bar, and stay connected with free in-room WiFi. The hotel's multilingual staff is always ready to assist while you explore nearby Great Market Square. ## Reviews 7.6 Good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=63757&PinnedHotelID=63757&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Double Room ![Premium bedding, Select Comfort beds, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/70000/63800/63757/9fffab55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.8 Good 8 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Select Comfort bed Blackout curtains - 215 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room ![Premium bedding, Select Comfort beds, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/70000/63800/63757/9fffab55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 4 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Select Comfort bed Premium bedding - 215 sq ft - Sleeps 1 - 1 Single Bed ### Family Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Select Comfort bed Premium bedding Blackout curtains - 215 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeiligenroth-Hotels-Serways-Hotel-Heiligenroth.h63757.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeiligenroth-Hotels-Serways-Hotel-Heiligenroth.h63757.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.45430%2C7.87129&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=McfDeDmkwM2PHIXiSE4EEXvxNkc=) A3, Heiligenroth, RP, 56412 #### What's nearby - Nassau Nature Park \- 1 min walk \- 0.1 miles - Katholische Kirche St. Petrus und Marcellinus \- 9 min walk \- 0.5 miles - Great Market Square \- 3 min drive \- 2.7 miles - Deutsches Eck \- 28 min drive \- 20.2 miles - Loreley \- 54 min drive \- 35.5 miles #### Getting around - Goldhausen Station - 18 min walk - Cologne - Bonn Airport (CGN) - 61 min drive #### Restaurants - Coffee Fellows - Starbucks - Burger King - Die Mühlenbäcker - Pano ## About this property ### Serways Hotel Heiligenroth Hotel near Motorcycle Museum Located close to Great Market Square and Neo-Gothic Town Hall, Serways Hotel Heiligenroth provides a playground, a bar and a restaurant. Stay connected with free in-room WiFi. Other perks include: - Free self-parking - Continental breakfast (surcharge), ATM/banking services and a lift - Multilingual staff, smoke-free property and a TV in reception Room features All guest rooms at Serways Hotel Heiligenroth include comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls. More amenities include: - Hypo-allergenic bedding and Select Comfort beds - Bathrooms with rainfall showers and hairdryers - Flat-screen TVs with satellite channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/96000000/95900000/95894300/95894270/779cb084.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TIN INN Montabaur Montabaur - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.4 Very good 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=95894270&PinnedHotelID=95894270&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23960000/23959000/23958908/2f759d33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Löwenguth Montabaur - Pet-friendly - Parking included - Free Wi-Fi - Housekeeping 8.8 Excellent 120 reviews £77 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=23958908&PinnedHotelID=23958908&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/24000000/23480000/23470900/23470838/31347616.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Oranien Hotel Restaurant Diez - 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Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 7.99 per person - A bar/lounge - A restaurant ### Things to do - Playground - TV in common areas ### Family friendly - Playground - Soundproofed rooms ### Conveniences - ATM - Limited-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding - Select Comfort mattress ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels - Pay films ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - 10:00 PM Front desk staffed during limited hours If you arrive at the property after hours, you'll need to check in at an alternative location: \[Eni Tankstelle\] Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately EUR 7.99 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Heiligenroth Hotel Heiligenroth Serways Hotel Heiligenroth Hotel Heiligenroth Serways Hotel Serways Heiligenroth Serways Heiligenroth Serways Hotel Serways Hotel Heiligenroth Serways Serways Heiligenroth Serways Hotel Heiligenroth Hotel Serways Hotel Heiligenroth Heiligenroth Serways Hotel Heiligenroth Hotel Heiligenroth ## Frequently asked questions ### Is Serways Hotel Heiligenroth pet-friendly? ### How much is parking at Serways Hotel Heiligenroth? ### What time is check-in at Serways Hotel Heiligenroth? ### What time is check-out at Serways Hotel Heiligenroth? ### Where is Serways Hotel Heiligenroth located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serways Hotel Heiligenroth Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.8 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 45 8 - Good 77 6 - Okay 23 4 - Poor 9 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Alberdien 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect for a one night, on our way through Germany. Clean rooms, nice shower and quiet rooms, although next to the highway ##### Alberdien Stayed 1 night in Jul 2024 ### 6/10 Okay #### Terry 5 Aug 2024 Disliked: Cleanliness, property conditions & facilities The carpet was dirty and outdated. I liked it was fairly quiet for motorway hotel. ##### Terry Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Dorinel 5 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great places we will stay again ##### Dorinel Stayed 1 night in Dec 2024 ### 8/10 Good #### Evy 15 Jul 2025 Basic but ok ##### Evy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Dorinel 5 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great places just what we need . ##### Dorinel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Justin Gervet 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome Little Hotel ##### Justin Gervet Stayed 1 night in Sep 2024 ### 8/10 Good #### John 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities it was very nice and very quiet ##### John Stayed 1 night in Dec 2024 ### 8/10 Good #### Karl 9 Jul 2025 Liked: Cleanliness Disliked: Property conditions & facilities One day no hot water in shower and poor wifi ##### Karl Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Suzanne 17 Jun 2025 Disliked: Amenities, property conditions & facilities Check in not as described causing great problems ##### Suzanne Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Leontin 22 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities 👌 ##### Leontin Stayed 1 night in Dec 2024 ### 8/10 Good #### Nina 24 Nov 2023 Room could be cleaner ##### Nina Stayed 4 nights in Nov 2023 ### 2/10 Terrible #### Frans 23 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### What to say... Unfortunately we had not the best experience. We booked and paid via Hotels.com (expedia) a few days earlier a room. When checking in the receptionist informed us Expedia didn't make the payment and we needed to pay, which we did. We contacted Hotel.com call center who tried to get a hold of the hotelmanager to resolve. Unfortunately they were not able to speak to the hotelmanager to resolve the issue. We showed the receptionist our payment to Hotel.com but she was not interested and only followed her own system, no willingness to listen. When my sister called my father for advise, the receptionist started shouting to stop recording the conversation and threatened with the police. My sister was flabbergasted, my father shocked to hear the receptionist shouting and we decided to leave this uncomfortable and aggressive situation. We did our best, spoke German as the receptionist was not able or willing speaking English. Nothing wrong with the hotel, neither the attempts from the hotel.com call center to solve and appologisies we received. You see that you can have a good company, but at the end it are the people working for you that can break your reputation in a second. Hotel.com will for sure solve it and pay back the double payment, it's just unneeded and unnecessary experience burning time of people and creating the wrong memories the hotel staff should have created. ##### Frans Stayed 1 night in Aug 2024 ### 6/10 Okay #### Maria 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Eiskaltes Zimmer, super sauber, leicht überteuert Eigentlich wäre das volle Punktzahl gewesen, wenn da nicht kleinere überflüssige Mängel gewesen wären: + 24h-Rezeption + Sehr nah an A3 + Klinisch rein, super sauber +- Preis etwas überteuert, ist kein Holiday Inn - Heizung ging nicht, bei 8 Grad Außentemperatur - zwar gepflegt, aber etwas altbacken Eigentlich Top Schlafgelegenheit für Transit, aber ohne Heizung nicht empfehlenswert....im Sommer das selbe mit vorhandener Klimaanlage - ohne Fernbedienung nicht nutzbar Fur ##### Maria Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Yakup 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nette kamers. ##### Yakup Stayed 1 night in Oct 2025 ### 6/10 Okay #### Wendy 29 Aug 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service Personeel mag wel wat vriendelijker zijn maar over het algemeen is het een prima hotel. Kamer is ruim en hadden nu voor het eerst een bank op de kamer dat was zeer aangenaam zodat je niet de hele avond op het bed hoeft te hangen. Douche was wel vreselijk. De knop werkte contra, warme kant was koud en de koude kant was warm. Hierdoor verbrande ik me voeten. Bedden zijn zeer comfortabel, alleen het kussen stelt weinig voor. ##### Wendy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### michel 5 Aug 2025 Liked: Staff & service, amenities Was goed voor 1 nacht , mbt prijs/ kwaliteitverhouding. ##### michel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Celina 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es war sehr ruhig nachts, das Bett war bequem. Das Personal freundlich. Alles in einem für ein Zwischenstopp ganz gut. ##### Celina Stayed 1 night in Jul 2025 ### 8/10 Good #### Marjan 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nvt ##### Marjan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### esther nunes DA SILVA 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa ##### esther nunes DA SILVA Stayed 1 night in Apr 2025 ### 8/10 Good #### Ralf 14 Jan 2025 Liked: Cleanliness, property conditions & facilities Alles ok ##### Ralf Stayed 1 night in Jan 2025 ### 4/10 Poor #### Oliver 2 Dec 2024 Disliked: Cleanliness, property conditions & facilities Für eine Nacht okay. Länger nicht. Hatte ein Zimmer wo vorher geraucht wurde..... Spinnweben an den Fenstern und auch ansonsten wenig einladend. Nett waren die Mitarbeiter in der Raststätte . ##### Oliver Stayed 1 night in Nov 2024 ### 4/10 Poor #### Christina 28 Sept 2024 Liked: Cleanliness Disliked: Staff & service Kein WLAN, nur ein Hotspot, der aber nicht zu erreichen ist Unmögliches Personal, sowohl beim Checkin ( in der Raststätte beim Verkaufspersonal)als auch im Housekeeping. Türen werden geknallt von Gästen und Zimmermädchen bis nach Ouhr ein ständiges Rein u Raus u Gepolter auf dem Gang. ##### Christina Stayed 1 night in Sep 2024 ### 6/10 Okay #### Verified traveller 18 Sept 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Enkelt hotell längs motorvägen Negativt: Smutsiga handduk, inga örngott på kuddarna, en angränsande ytterdörr som lät jättemycket och väckte mig (ingång till hotellet) Positivt: Stort och fint rum. Stort och fint badrum. Tyst rum bortsett från dörren till hotellet som måste åtgärdas. Summa summarum är att betyget kan bli bra med förändring av några småsaker. ##### Verified traveller Stayed 1 night in Sep 2024 ### 6/10 Okay #### Frank 30 Aug 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities Nicht schön aber durchaus praktisch gelegen.Für einen Zwischenstop zu empfehlen.Zimmer war sehr ruhig gelegen.Das Frühstück war einfach aber in Ordnung und wurde in der Raststätte angeboten. 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