Crystal Hotel Hat Yai

Star Rating
4 out of 5
Photo gallery


3.9 / 5Good
110 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking


What's nearby

  • Popular Location
    Central Festival Hatyai
    7 min walk
  • Popular Location
    Makro Wholesale Store
    8 min walk
  • Popular Location
    Diana Shopping Complex
    16 min walk
  • Airport
    Hat Yai (HDY-Hat Yai Intl.)
    14 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Super Deluxe King Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Skyline Suite Mountain View

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Landmark Suite With Panorama View

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Room (Smart Deluxe King Room)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Hat Yai

In the city centre, Crystal Hotel Hat Yai is in an area with good shopping. Travellers who have shopping on the agenda can visit Lee Garden Plaza and Central Festival Hatyai.

Visit our Hat Yai travel guide
Popular Location

What's nearby

  • Central Festival Hatyai - 7 min walk
  • Makro Wholesale Store - 8 min walk
  • Diana Shopping Complex - 16 min walk
  • Rajyindee Hospital - 19 min walk
  • Sangthong Witthaya School - 5 min drive

Getting around

  • Hat Yai Railway Station - 5 min drive
  • Hat Yai (HDY-Hat Yai Intl.) - 14 min drive


  • Where to eat
  • Bottega – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Crystal Hotel Hat Yai

4-star hotel, walk to Central Festival Hatyai
This hotel features a restaurant, an outdoor pool and a fitness centre. Free breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a spa tub are on-site. All 164 soundproofed rooms feature free WiFi and minibars. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as pillow menus and slippers.
Crystal Hotel Hat Yai offers 164 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer.
This Hat Yai hotel provides complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)

Food and drink

Free breakfast available daily 7:00 AM–10:00 AM
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Children's pool
Fitness centre
Outdoor pool
Hot tub

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Soundproofed rooms


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken


Business services

1 meeting room
Business centre
Computer station
Conference centre


Pool sunloungers


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom


Designated smoking areas

Room amenities


Air conditioning
Blackout drapes/curtains
Egyptian cotton sheets
Pillow menu
Premium bedding


Free toiletries
Rainfall showerhead


TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water





Check-in between 2 PM - 2 AM
Minimum check-in age - 18


Check-out before noon


  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

JCB International
American Express

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Crystal Hotel Hat Yai
  • Crystal Hat Yai
  • Crystal Hotel Hat Yai Hotel
  • Crystal Hotel Hat Yai Hat Yai
  • Crystal Hotel Hat Yai Hotel Hat Yai
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Staff & service, amenities

Toilet condition not perfect but acceptable. Staff very helpful and cheerful. Location was not in downtown Hatyai but very convenient as it is along the main arterial road and just opposite Central Hatyai. Walkable distance to ASEAN and Greenway Night Market

Stayed 4 nights in Dec 2019


    Hotel is new but there is Bad smell in lobby area. Located opposite to Central Festival Department store. Room is also small, over priced compared to other hotel with same room conditions

    Stayed 1 night in Nov 2019


    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    Stayed 2 nights in Oct 2019


    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The day we went to this hotel had several wedding parties, and you knew what that meant no parking space, did not allow to use a swimming pool until 1 pm of next day that is after check-out time. The room is smaller than expected. Breakfast is below average. I used to rest at this hotel before Central mall was built and the price was 800 baht, right now is 1800 baht . You will be asked to place 1000 baht cash at the reception and they will return when you leave. Overall is kind of disappointment.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel was clean.The room was big and spacious.Bathroom was well maintained.Staff at the reception counter were friendly and helpful but not so proficient in their English Language.The biggest plus point was that the hotel was directly opposite a big shopping mall with alot of retail shops that made shopping and dining easier for the customers. The main negative point was that most of their channels were in Thai Language that made it difficult for non Thai speaking people like us to undersatand.

    Stayed 1 night in Oct 2019

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