Title: The Regency Hotel Hatyai Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Regency Hotel Hatyai Hotel with free parking, 6-minute walk to Lee Garden Plaza ![Lobby](https://images.trvl-media.com/lodging/11000000/10080000/10073000/10072912/72c27855.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/11000000/10080000/10073000/10072912/aad39812.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool](https://images.trvl-media.com/lodging/11000000/10080000/10073000/10072912/c4e01f30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/11000000/10080000/10073000/10072912/9e8cf62a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine](https://images.trvl-media.com/lodging/11000000/10080000/10073000/10072912/386e2739.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Regency Hotel Hatyai, in Downtown Hat Yai, blends modern comfort with convenience. Relax at the outdoor pool, savor meals at the restaurant, or enjoy beverages from the coffee shop/cafe. Free in-room WiFi and 24-hour staff support make it ideal for vacation or business stays. 6.0 ## Popular amenities - Housekeeping - Laundry - 24/7 front desk - Parking included - Free WiFi - Restaurant £37 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10072912&PinnedHotelID=10072912&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ### Deluxe Double Room, City View ### Highlights Fridge TV Private bathroom Hairdryer Shower/bath combination Free bottled water Coffee/tea maker Cable channels - City view - Sleeps 2 - 1 King Bed ### Deluxe Double or Twin Room ### Highlights Fridge TV Shower/bath combination Private bathroom Free bottled water Coffee/tea maker Cable channels Daily housekeeping - Sleeps 2 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHat-Yai-Hotels-The-Regency-Hotel-Hatyai.h10072912.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHat-Yai-Hotels-The-Regency-Hotel-Hatyai.h10072912.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.00822%2C100.47506&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zDIvda23eNd-5ImyyStU4QHw5AA=) 23 Prachatiphat Road, Hat Yai, Songkhla, 90110 #### What's nearby - Lee Garden Plaza - 5 min walk - 0.3 miles - Kim Yong Market - 9 min walk - 0.5 miles - Central Department Store - 9 min walk - 0.5 miles - Prince of Songkla University Hatyai Campus - 3 min drive - 1.5 miles - Central Hatyai - 3 min drive - 1.2 miles #### Getting around - Hat Yai Railway Station - 14 min walk - Hat Yai (HDY-Hat Yai Intl.) - 26 min drive #### Restaurants - ‪Ayutthaya Noodle Halal - ‬2 min walk - ‪Ban Han Halal Restaurant - ‬2 min walk - ‪เกาเหลาเลือดหมูป้าเขียว - ‬2 min walk - ‪192 ราดหน้า อาหารตามสั่ง - ‬2 min walk - ‪ตี๋ใหญ่ - ‬1 min walk ## About this property ### The Regency Hotel Hatyai Hotel near Lee Garden Plaza Located close to Kim Yong Market, The Regency Hotel Hatyai provides a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A front desk safe, 6 meeting rooms and a 24-hour front desk Room features All 436 rooms offer comforts such as free WiFi and free bottled water. Extra amenities include: - Bathrooms with shower/bath combinations and shampoo - TVs with cable channels - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Family Double or Twin Room, 1 Bedroom, Lanai | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19630000/19625700/19625651/91a63b22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Three Hat Yai Downtown Hat Yai - Free WiFi - Air conditioning - Business services - Housekeeping 9.0 Wonderful 186 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=19625651&PinnedHotelID=19625651&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/15000000/14880000/14874500/14874460/fb34abeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lee Gardens Plaza Hotel Hat Yai Downtown Hat Yai - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 484 reviews £37 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=14874460&PinnedHotelID=14874460&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/190000/183100/183014/1515b060.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centara Hotel Hat Yai Downtown Hat Yai - Pool - Hot tub - Spa - Parking included 8.4 Very good 995 reviews £40 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=183014&PinnedHotelID=183014&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36350000/36343300/36343242/cafbc0d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Goodnight Poshtel Hat Yai - Parking included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 39 reviews £23 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=36343242&PinnedHotelID=36343242&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/13000000/12700000/12695800/12695793/018f622a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asian Hotel Hatyai Downtown Hat Yai - Parking included - Free WiFi - Restaurant - Air conditioning 7.0 Good 122 reviews £33 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=12695793&PinnedHotelID=12695793&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/18000000/17670000/17668300/17668209/1c09ac79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Siam Oriental Hotel Hat Yai - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 63 reviews £38 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=17668209&PinnedHotelID=17668209&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/18000000/17150000/17144400/17144314/bcddea7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### S Hadyai Hotel Hat Yai - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 108 reviews £36 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=17144314&PinnedHotelID=17144314&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5480000/5478700/5478642/3f2d840c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Crown Grand Hotel Downtown Hat Yai - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 254 reviews £32 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=5478642&PinnedHotelID=5478642&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/119000000/118180000/118176400/118176334/617e7738.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoshi Hotel Hatyai Downtown Hat Yai - Parking included - Free WiFi - Air conditioning - 24/7 front desk 10 Exceptional 1 review £68 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=118176334&PinnedHotelID=118176334&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/11000000/10110000/10105400/10105318/eb9e5155.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leevana Hotel Hat Yai Hat Yai - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 126 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=10105318&PinnedHotelID=10105318&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A coffee shop/cafe - A restaurant ### Restaurants on site - Krua-Luang - Royal Coffee Corner ### Family friendly - In-room refrigerator - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 6 meeting rooms ### More - Designated smoking areas ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Desk ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for THB 550.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: THB 1000 per person, per stay We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: THB 550.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Regency Hotel Hatyai Hat yai Regency Hotel Hatyai Regency Hatyai Hat yai Regency Hatyai The Regency Hotel Hatyai Hotel The Regency Hotel Hatyai Hat Yai The Regency Hotel Hatyai Hotel Hat Yai ## Frequently asked questions ### Is The Regency Hotel Hatyai pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Regency Hotel Hatyai? > As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Regency Hotel Hatyai on 9 Nov 2025 start from £37.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hat-Yai-Hotels-The-Regency-Hotel-Hatyai.h10072912.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Regency Hotel Hatyai? > Self-parking is free at this property. ### What time is check-in at The Regency Hotel Hatyai? > Check-in start time: 2 PM; check-in end time: 11:30 PM. ### What time is check-out at The Regency Hotel Hatyai? > Checkout is at noon. ### Where is The Regency Hotel Hatyai located? > Located in Downtown Hat Yai, this hotel is within a 10-minute walk of Mitraphap Samakee Hospital and Lee Garden Plaza. Central Department Store and Sangthong Witthaya School are also within 10 minutes. Hat Yai Railway Station is 14 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Regency Hotel Hatyai Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 8.0 Location ### 6.0 Staff & service ### 8.0 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 6 8 - Good 31 6 - Okay 24 4 - Poor 22 2 - Terrible 12 ### 8/10 Good #### maheantharan 7 Jan 2024 Liked: Cleanliness, amenities No comment ##### maheantharan Stayed 1 night in Jan 2024 ### 6/10 Okay #### Tam 25 Dec 2023 Liked: Staff & service Disliked: Property conditions & facilities The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel. ##### Tam Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Abdullah 1 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stay. ##### Abdullah Stayed 1 night in Dec 2022 ### 4/10 Poor #### Chan 18 Sept 2019 Disliked: Cleanliness, staff & service, property conditions & facilities The lift is too small, cleanliness is below expectation. ##### Chan Stayed 3 nights in Sep 2019 ### 4/10 Poor #### AngieTan 18 Sept 2019 Disliked: Cleanliness, property conditions & facilities Location is ok, but the room is not to the standard. cleanliness is below expectation. ##### AngieTan Stayed 2 nights in Sep 2019 ### 8/10 Good #### Verified traveller 7 Sept 2019 Liked: Cleanliness, staff & service Overall pleasant experience ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Mohd 20 Aug 2019 Liked: Property conditions & facilities, room comfort #### MUST TRY. AVERAGE. SAFE.COMFORT ##### Mohd Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Wilson, Penang 18 Aug 2019 Liked: Amenities Disliked: Staff & service, property conditions & facilities Always our first choice when we are in Hatyai due to its strategic place n very near to local foodies n shopping mall...Bt this year is a very dissapoiting one...Young/Trainee Staff was rude as hell(Poor English yet the tantrum towards us)....booked 3 rooms n 1 of the room was dirty as hell(I guess it wasnt been stayed for a while..toilet floor were sandy n carpet was dusty)....Overally if they improve,i would come and stay again.... ##### Wilson Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 29 Jul 2019 Disliked: Amenities, property conditions & facilities Location. Place feels dead, no activity at all. Better convert to service apartment. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 8/10 Good #### Verified traveller 25 Jun 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### 3d 2nights vacation with family vacation with family. two rooms booked. The hotel is very well placed at the heart of the city. After you exit from the hotel, there are shops for food, mcdonalds, the lee garden plaza, and the night market (mostly food there, but there are souvenirs too)Make sure you book the royal wing, if you book the other one, it is an old run-down hotel. they have another building and that is much better. Rooms were clean upon entry, and cleaning did a good job on the room as well. however, the receptionist (40s or 50s man) was not friendly, he could not speak in english, and he was quite rude to us as well. a minus in somewhat a perfect hotel.we visited lee gardens plaza hotel, but the lifts were quite confusing, u must know which lift goes where. u might get lost there, like we did. we went to the 33rd floor buffet restaurant, food was okay, but the highlight is the view from up there. even if you are not gonna eat there, just go and have a look at the view, its worth it. right before we checked out, the reception told that the bath tub stopper(the cover that stops water from flowing out), is missing in one of our rooms. but it was a fault by the staff, he did not check properly as the stopper was right there. probably an attempt to get more money out of us. because i have seen some hotels do this to customers to get more money. be alert and make sure everything stays the same when u check out, the same way u checked in.there is a band music at night for relaxation, massage as well ##### Verified traveller Stayed 2 nights in Jun 2019 ### 8/10 Good #### Vimala 5 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful ##### Vimala Stayed 1 night in Mar 2019 ### 4/10 Poor #### Wendy Gaik Lan 1 Apr 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worse expectation The overall only the location is fine then other ,the worse is the kettle the bottom of kettle full of rust. ##### Wendy Gaik Lan Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller 30 Mar 2019 Can stay for holiday ##### Verified traveller Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 27 Mar 2019 Disliked: Property conditions & facilities #### Broken lift doors needed to be fixed. The doors for one of the two (2) old lifts were spoiled and did not open automatically and safely. They needed to be pushed open when we arrived at the lobby or at our floor. We did not feel safe in this lift. Apart from the lift, everything else was good enough for us. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 4/10 Poor #### Verified traveller 4 Mar 2019 Disliked: Property conditions & facilities #### Good location but Room is bad Location is good but too old for the room and not worth for the price we paid. ##### Verified traveller Stayed 1 night in Sep 2018 ### 4/10 Poor #### Roniyo 14 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Old hotel. Bathroom sink leak causing at floor. Maintenance failed to attend to our request for repair until we return at night & then advised that he could not repair. Receptionist was reluctant to our request to change room but finally did it after repeated request. Won't want to stay at this hotel in future. ##### Roniyo Stayed 3 nights in Jan 2019 ### 8/10 Good #### Verified traveller 26 Dec 2018 Liked: Cleanliness, property conditions & facilities, room comfort Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor ##### Verified traveller Stayed 2 nights in Dec 2018 ### 6/10 Okay #### Henry 26 Dec 2018 Disliked: Cleanliness, property conditions & facilities, room comfort The room are smelly with plenty of old stain at the shower curtain. Room furniture is old and time to do major renovation. ##### Henry Stayed 2 nights in Nov 2018 ### 8/10 Good #### Yeoh, Msia 25 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice walking distance to good dining places and shopping. ##### Yeoh Stayed 2 nights in Dec 2018 ### 4/10 Poor #### HIROSHI 20 Dec 2018 Disliked: Staff & service #### downtown中心で宿泊するには値段安価 Hat Yaiの中心街にい位置しています 値段的にはhotel規模のわりに安価です poolはメンテされてなく環境も悪い マレーの人々はまー日光浴、スイミング しないので　そのまま放置になっている hotel フロントは綺麗であるが　部屋にはいる と　ガッカリする ##### HIROSHI Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 14 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Big Room, Nice Hotel! ##### Verified traveller Stayed 2 nights in Dec 2018 ### 2/10 Terrible #### Lim 8 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not worth the money The hotel room ought to be demolished/renovated as everything were decade old, not suited 3stars. Shower no water & not even a cheap hair dryer. When I requested for local map, receptionist pointed me out of a door to a tour company. What a hack! ##### Lim Stayed 3 nights in Dec 2018 ### 2/10 Terrible #### Zaza, kuala lumpur 4 Dec 2018 Disliked: Staff & service, property conditions & facilities The location of the hotel is great. However the hotel service was worst than a budget/low cost hotel. We booked one of the suites (Imperial Suite). The suite was smelly and there was no drinking water provided in the room. Only 2 bath towels and one face towel were provided in the room. To make it worst, the hotel accused us for losing the face towel and refused to return my passport (they held my passport during our stay there). So after 2 hours arguing with the receptionists & the manager (we even offered them to check our luggage and car) they finally return my passport. But the fact that they detained us there for 2 hours for nothing and accused us for stealing their freaking face towel were just unforgivable. After the incident we talked to a guy whom we met there (he works as a tour guide in Hatyai), and he told us that the hotel often have cases like that. And its normal for the hotels to detain you and ask for money for whatever reasons they could find. A terrible way of making money ##### Zaza Stayed 1 night in Nov 2018 ### 4/10 Poor #### Mk, Malaysia 23 Oct 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location but very old furnishings. Dim lightting in room with very old and dusty furniture ##### Mk Stayed 1 night in Oct 2018 ### 2/10 Terrible #### Soh Kheng 22 Oct 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### hotel is old and dirty The Reception is extremely rude and unfriendly. They just ignored to help me book a taxi to the airport ##### Soh Kheng Stayed 2 nights in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Welbeck Hotel and Apartments](https://www.expedia.co.uk/Douglas-Hotels-Welbeck-Hotel-Restaurant.h23458817.Hotel-Information) > > [Daviot House](https://www.expedia.co.uk/Ayr-Hotels-Daviot-House.h2293377.Hotel-Information) > > [Hotels with Entertainment in Gran Canaria](https://www.expedia.co.uk/Gran-Canaria-Hotels-Hotel-With-Entertainment.0-0-d6047134-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [CSky Hotel](https://www.expedia.co.uk/Santorini-Hotels-CSky-Hotel.h3445585.Hotel-Information) > > [ibis London Docklands Canary Wharf](https://www.expedia.co.uk/London-Hotels-Ibis-London-Docklands-Canary-Wharf.h564675.Hotel-Information) > > [Annex Copenhagen](https://www.expedia.co.uk/Copenhagen-Hotels-Annex-Copenhagen.h1055410.Hotel-Information) > > [Hotels in Bonn](https://www.expedia.co.uk/Bonn-Hotels.d6056627.Travel-Guide-Hotels) > > [Yotel Hotels in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Yotel.0-0-d553248623451644244--bYotel.Travel-Guide-Filter-Hotels) > > [Al Palazzo del Marchese di Camugliano](https://www.expedia.co.uk/Florence-Hotels-Al-Palazzo-Del-Marchese-Di-Camugliano.h7272498.Hotel-Information) > > [Hotel Forsthaus Nürnberg Fürth](https://www.expedia.co.uk/Fuerth-Hotels-Hotel-Forsthaus-Nurnberg-Furth.h45127.Hotel-Information) > > [Maki's Place](https://www.expedia.co.uk/Mykonos-Hotels-Makis-Place.h3738122.Hotel-Information) > > [All-Inclusive Hotels in Algeria](https://www.expedia.co.uk/Destinations-In-Algeria-All-Inclusive-Hotel.0-0-d3-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [TravelodgeUK Hotels in Caernarfon](https://www.expedia.co.uk/Caernarfon-Hotels-Travelodge-UK.0-0-d5616--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotel Miro](https://www.expedia.co.uk/Garda-Hotels-Hotel-Miro.h18716695.Hotel-Information) > > [Hotels in Horsford](https://www.expedia.co.uk/Horsford-Hotels.d3000011077.Travel-Guide-Hotels) > > [Hotels in Ronda](https://www.expedia.co.uk/Ronda-Hotels.d5145.Travel-Guide-Hotels) > > [Hotels in Aberaeron](https://www.expedia.co.uk/Aberaeron-Hotels.d182838.Travel-Guide-Hotels) > > [Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience](https://www.expedia.co.uk/Punta-Cana-Hotels-Margaritaville-Island-Reserve-Cap-Cana.h66365793.Hotel-Information) > > [Family-Friendly Hotels in Innsbruck](https://www.expedia.co.uk/Innsbruck-Hotels-Family-Friendly-Hotel.0-0-d6051204-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotel Eden](https://www.expedia.co.uk/Sirmione-Hotels-Hotel-Eden.h2541433.Hotel-Information) ### Flights > [Flights from Christchurch (BOH) to Zakynthos (ZTH)](https://www.expedia.co.uk/lp/flights/boh/zth/bournemouth-to-zakynthos) > > [Flights from Birmingham (BHX) to Christchurch (CHC)](https://www.expedia.co.uk/lp/flights/bhx/chc/birmingham-to-christchurch) > > [Flights from Sydney (SYD) to Narita (NRT)](https://www.expedia.co.uk/lp/flights/syd/nrt/sydney-to-tokyo) ### Cars > [Car hire in Honiton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Honiton.d177947.Car-Hire-Guide) ### Activities > [Things to do in Bergen](https://www.expedia.co.uk/Things-To-Do-In-Bergen.d557.Travel-Guide-Activities) ### Packages > [Jebel Ali Holidays](https://www.expedia.co.uk/Jebel-Ali.d6144512.Holidays-City-Breaks) > > [Ilam Park](https://www.expedia.co.uk/Ilam-Park-Ashbourne.d553248621555971412.Attraction) ### General > [Visit Marigot Bay](https://www.expedia.co.uk/Marigot-Bay.dx601097)