Title: Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=100986742&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Westlake Pearl Aparthotel & Spa - By Pegasy Group ## Photo gallery for Westlake Pearl Aparthotel & Spa - By Pegasy Group ![Coffee service - Westlake Pearl Aparthotel & Spa - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/7a2173eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, desk, laptop workspace, blackout curtains - Westlake Pearl Aparthotel & Spa - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/8d1f3e61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Westlake Pearl Aparthotel & Spa - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/3694533a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, laptop workspace, blackout curtains - Westlake Pearl Aparthotel & Spa - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/8d6d54e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio - Westlake Pearl Aparthotel & Spa - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/863eb0c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located near West Lake, Westlake Pearl Aparthotel & Spa offers a peaceful escape with stunning rooftop views. Guests enjoy coffee shop treats and daily manager's receptions. Relax in the garden or rejuvenate with Thai massages and aromatherapy treatments. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning - Spa £32 includes taxes & fees 22 Mar - 23 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Deluxe Studio, 1 King Bed, Balcony ![Deluxe Studio, 1 King Bed, Balcony | Private kitchen | Full-sized fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/2c255a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed, Balcony - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, 1 King Bed, Balcony, Garden Area ![Deluxe Double Room, 1 King Bed, Balcony, Garden Area | Private kitchen | Full-sized fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/w2999h2002x0y0-a445fdcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Balcony, Garden Area - Garden view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Classic Double Room, 1 King Bed, Balcony ![Flat-screen TV, Netflix, books, streaming services](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/abcb433d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 King Bed, Balcony - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 1 King Bed, Balcony, Lake View ![Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/863eb0c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed, Balcony, Lake View - Lake view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Double Room, 1 King Bed, Balcony, Garden View ![Full-sized fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/c9852d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed, Balcony, Garden View - Garden view - Sleeps 2 - 1 King Bed ### View all photos for Executive Double Room, 1 King Bed, Balcony, Lake View ![Full-sized fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/c9852d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 1 King Bed, Balcony, Lake View - Lake view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Romantic Double Room, 1 King Bed, Kitchen ![Romantic Double Room, 1 King Bed, Kitchen | Living area | Flat-screen TV, Netflix, books, streaming services](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/3030e348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double Room, 1 King Bed, Kitchen - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Business Double Room, 1 King Bed, Kitchen, Corner ![Full-sized fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/a9ee406c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room, 1 King Bed, Kitchen, Corner 10.0 Exceptional 1 review - Sleeps 2 - 1 King Bed ### View all photos for Family Apartment, Balcony, Courtyard View ![Family Apartment, Balcony, Courtyard View | Living area | Flat-screen TV, Netflix, books, streaming services](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/34f20d9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Balcony, Courtyard View - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Luxury Apartment, Balcony, City View ![Luxury Apartment, Balcony, City View | Private kitchen | Full-sized fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/8cfa420d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, Balcony, City View - City view - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Deluxe Apartment, 1 King Bed, Balcony, Lake View ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/8d1f3e61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 King Bed, Balcony, Lake View - Lake view - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pearl-WestLake-ApartHotel-Spa.h100986742.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pearl-WestLake-ApartHotel-Spa.h100986742.Hotel-Information) ## About the area Located in Tay Ho, a neighbourhood in Hanoi, Westlake Pearl Aparthotel & Spa - By Pegasy Group is near the airport. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Ho Tay Water Park and Hanoi Botanical Garden are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) [View more Aparthotels in Hanoi](https://www.expedia.co.uk/Hanoi-Apart-Hotels.d1428-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.06931%2C105.82359&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=legl0lg7dqO4f4zW3GcqepytY-0=) 17 Ngo 52 To Ngoc Van, Hanoi, 100000 ### What's nearby - ![Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!](https://images.trvl-media.com/place/3000664655/acb7abd2-59b5-4d09-9a2c-ae42b8c1dcd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 2 min walk \- 0.1 miles - ![Ho Tay Water Park Ferris Wheel in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635926568533/beec3195-b2a8-4198-9c90-6cbfa849f122.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ho Tay Water Park 13 min walk \- 0.7 miles - Syrena Shopping Center 8 min walk \- 0.5 miles - Trinh Cong Son Walking Street 17 min walk \- 0.9 miles - Lotte Mall Tay Ho 20 min walk \- 1.1 miles ### Getting around - Hanoi Long Bien Station 13 min drive - Ga Đông Anh Station 14 min drive - Hanoi (HAN-Noi Bai Intl.) 27 min drive ### Restaurants - Furbrew Beer Bar 1 min walk - Bếp Nhà Mộc 1 min walk - La Bottega 2 min walk - Joma Bakery Café 2 min walk - Будьмо (Bud'mo) Restaurant 3 min walk ## About this property ### Westlake Pearl Aparthotel & Spa - By Pegasy Group Along with a restaurant, this aparthotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and coffee/tea in a common area. Each apartment features a kitchen with a fridge and a microwave, plus a washing machine and a flat-screen TV with Netflix. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a minibar. Change of towels is available on request. Westlake Pearl Aparthotel & Spa - By Pegasy Group offers 40 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with Netflix. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, printers and telephones. Additionally, rooms include coffee/tea makers and rice cookers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. 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Pool - Kitchen - Washing machine - Dryer 9.2 Wonderful 259 reviews £79 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1916228&PinnedHotelID=1916228&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=100986742,1671643,906150,37795128,9045496) ## Property amenities ### Pool/Spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Outdoor treatment areas - Sports massages - Swedish massages - Thai massages - Treatment room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Bus station shuttle (surcharge) - Car hire - Car required - Onsite parking includes off-street options ### Family friendly - Children stay free (see details) ### Kitchen - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Freezer - Full-sized refrigerator/freezer - Microwave - Rice cooker ### Dining - Daily full breakfast available 7:00 AM to 1:00 PM for a fee: VND 80,000 for adults and VND 80,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Hosted evening meal available daily for a fee of VND 300,000; reservation required - Late-night room service - Minibar - Snack bar/deli ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 40-inch flat-screen TV - Books - Evening entertainment - Netflix - Streaming services ### Outdoor areas - Charcoal grill - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Rooftop terrace ### Laundry - Dry cleaning/laundry service - Laundry detergent - Laundry facilities - Washing machine ### Work spaces - Coworking space - Laptop workspace - Printer ### Climate control - Air conditioning - Fan - Heating ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bus station shuttle - Hardwood flooring in room - Lift (120 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (89 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Designated smoking areas (fines apply) ### Services and conveniences - 24-hour front desk - Blackout drapes - Change of bedsheets (on request) - Change of towels on request - Concierge services - Daily housekeeping - Electrical adapters - Free bottled water - Guidebooks - Local maps - Lockers - Luggage storage - Phone - Proposal/romance packages - Restaurant dining guides - Safe at front desk - Tour and ticket assistance ### Location highlights - Near a health/beauty spa - Near a hospital - Near an outlet shopping centre - Near the airport ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - 1 building - 40 units - 9 floors - Bed sheets changed on request - Built in 2023 - Garden - Reception hall - Soundproofing - Towels (changed on request) - Traditional architecture ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: 50 per cent of room rate Express check-in available Minimum check-in age - 17 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: 50 per cent of room rate Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately VND 80000 for adults and from VND 80000 for children - Early check-in fee: 50 per cent of room rate (subject to availability) - Late check-out fee: 50 per cent of room rate (subject to availability) - Hosted evening meal: VND 300000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December No pets and no service animals are allowed at this property A car is required for transport to and from this property ### Property is also known as Pearl WestLake ApartHotel Spa Westlake Pearl Aparthotel & Spa - By Pegasy Group Hanoi Westlake Pearl Aparthotel & Spa - By Pegasy Group Aparthotel ## Frequently asked questions ### Is Westlake Pearl Aparthotel & Spa - By Pegasy Group pet-friendly? ### How much does it cost to stay at Westlake Pearl Aparthotel & Spa - By Pegasy Group? ### What time is check-in at Westlake Pearl Aparthotel & Spa - By Pegasy Group? ### What time is check-out at Westlake Pearl Aparthotel & Spa - By Pegasy Group? ### Where is Westlake Pearl Aparthotel & Spa - By Pegasy Group located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Amenities ### 10 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 33 8 - Good 6 6 - Okay 4 4 - Poor 5 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Caleb 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication The place is alright. Staff are lovely, the rooms are quite well equipped, But the photos are a bit exaggerated. As long as you can take that into consideration you won’t be disappointed. The only unobscured Lakeview is from the rooftop. Breakfast was good. Staff were very helpful, attentive and friendly. Overall, I would stay here again ##### Caleb Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### zhenhua 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake. ##### zhenhua Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Frank 21 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt. ##### Frank Stayed 10 nights in Aug 2025 Verified ### 10/10 Excellent #### To 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great ##### To Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### dung 29 Jul 2024 Liked: Cleanliness, room comfort, communication #### wonderful hotel I had a wonderful stay at the hotel. Location was central, room was clean and modern ##### dung Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Daniel 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities ##### Daniel Stayed 1 night in May 2025 Verified ### 4/10 Poor #### Yousef 30 Dec 2025 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities The staff was great and very helpful and friendly. The problem with room amenities. The towels were terrible and extremely old. The mattress is also old. It felt like I was sleeping on springs. No toilet tissues. Extremely noisy if you stay near the restaurant because of the loud music and the steel stairs. The room is very small and didn’t look the one in the picture. ##### Yousef Stayed 10 nights in Dec 2025 Verified ### 10/10 Excellent #### Daniel 28 Oct 2024 Liked: Cleanliness, room comfort, communication #### Nice little stay away Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality. ##### Daniel Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### John 3 May 2025 Liked: Cleanliness, room comfort, communication #### 5 stars service Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey ##### John Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Mei Yu 11 Oct 2024 Liked: Cleanliness, room comfort, communication #### will come again :) very good location, great neighbourhood, great service ##### Mei Yu Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Tr?ng D?ng 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation ##### Tr?ng D?ng Stayed 1 night in May 2025 Verified ### 8/10 Good #### Sayashmini 18 Sept 2025 Liked: Communication Summarizing Westlake Pearl Aparthotel & Spa - By Pegasy Group in three words, it’s EXCELLENT staff! I booked this hotel off the recommendation from Expedia thinking of course that this was a five star hotel, and upon arrival that was not the case. I was a little disappointed with the accommodation because I had saved the five star experience for the end of my month long work trip, regardless the staff went out of their world showed that my stay was very well accommodated. Very special THANK YOU to Hayley, Tom and the entire team for the amazing stay. If you want an authentic experience is an absolutely beautiful part of Hanoi choose this hotel and the Westlake location. Look forward to staying here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/e01789ed-320f-4b22-bdf2-49be15f7e173-1758205470860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/281d45c6-83e9-4499-abc0-deb016ef14c5-1758205471401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12d525ef-08de-4aed-a8c4-1a441c319b57-1758205472083.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e4a31fd8-30dd-49cc-85b8-227edcd053df-1758205471912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sayashmini Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### Mark 8 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area ##### Mark Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### SAI KIT 21 Sept 2024 Liked: Cleanliness, property conditions & facilities, communication Good scenery. Clear and tidy, Good service attitude ##### SAI KIT Stayed 5 nights in Sep 2024 Verified ### 10/10 Excellent #### Serina 30 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience. ##### Serina Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Daniel 24 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Such a great apartment in this area. I have been to this area of the lake many times but this is the first time I felt like home away from home. Their customer service is very touching and professional. Keep it up mates ##### Daniel Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Marie 18 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others. ##### Marie Stayed 4 nights in Apr 2024 Verified ### 10/10 Excellent #### Stephen 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return. ##### Stephen Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Daniel 3 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel! ##### Daniel Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Frank 5 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing place! ##### Frank Stayed 6 nights in Sep 2025 Verified ### 2/10 Terrible #### Phuc 17 Dec 2025 Disliked: Cleanliness, room comfort, communication Just bad service not a 4 stars hotel as such. No security no service bad location ##### Phuc Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Roman 10 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent service ##### Roman Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Melanie 20 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I had a great stay at this apartment. Will book and come back next week. Kudos to the team ##### Melanie Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### HAEJUNG 2 May 2025 Liked: Communication I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly. ##### HAEJUNG Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Su-O 28 Apr 2025 Disliked: Cleanliness, room comfort It smell ##### Su-O Stayed 1 night in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > - [Solare De Monte Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Prestige-Hotel-And-Spa.h32439460.Hotel-Information) > - [HALONG BAY 2 DAYS & 1 NIGHT ON LUXURY BOAT](https://www.expedia.co.uk/Hanoi-Hotels-Halong-BAY-2-Days-1-Night-ON-Luxury-Boat.h34648267.Hotel-Information) > - [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > - [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > - [Bonjour D'An Nam Home](https://www.expedia.co.uk/Hanoi-Hotels-Atrium-Hanoi-Hotel.h9240730.Hotel-Information) > - [Aurora Premium - A Lifestyle Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Delicacy-Central-Hotel-Spa.h37623423.Hotel-Information) > - [May De Ville Lakeside Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Old-Quarter.h4093050.Hotel-Information) > - [L’HÔTEL du LAC Hanoi ](https://www.expedia.co.uk/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > - [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > - [La Passion Premium Cau Go Hotel](https://www.expedia.co.uk/Hanoi-Hotels-La-Passion-Premium-Cau-Go-Hotel.h94690668.Hotel-Information) > - [Hanoi L'heritage Diamond Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Lheritage-Diamond-Hotel-Spa.h29966484.Hotel-Information) > - [Meritel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information) > - [Hotels in Benalmádena Costa](https://www.expedia.co.uk/Benalmadena-Costa-Hotels.d5734.Travel-Guide-Hotels) > - [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > - [MAY DE VILLE Crown Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Premier-Hotel-Spa.h83785540.Hotel-Information) > - [Eliana Signature Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Trendy.h3724990.Hotel-Information) > - [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > - [La Nueva Boutique Hotel Ha Noi](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Diamond-Hotel.h3798073.Hotel-Information) > - [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > - [La Dolce Vita](https://www.expedia.co.uk/Hanoi-Hotels-La-Dolce-Vita.h3629239.Hotel-Information) > - [Hanoi Backpackers Hostel & Rooftop bar](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Cozy-Hotel.h37268026.Hotel-Information) > - [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > - [Le Chanvre Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Le-Chanvre-Hanoi-Hotel-Spa.h96528893.Hotel-Information) > - [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > - [Hanoi Le Chateau Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Le-Chateau-Hotel.h105599551.Hotel-Information) > - [ Peridot Gallery Classic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Peridot-Hotel.h11767551.Hotel-Information) > - [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) ---