Title: Hera West Lake Apartment Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=119711377&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Hera West Lake Apartment Aparthotel with a 24-hour front desk, near West Lake ## Photo gallery for Hera West Lake Apartment ![Family Apartment | Private kitchen | Fridge, cookware/dishes/utensils, eco-friendly cleaning products - Hera West Lake Apartment (Hanoi)](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/e3e01b50.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Apartment | Living area | Streaming services - Hera West Lake Apartment (Hanoi)](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/48c5ab2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, Balcony | Laptop workspace, blackout curtains, soundproofing, iron/ironing board - Hera West Lake Apartment (Hanoi)](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/86fc2763.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board - Hera West Lake Apartment (Hanoi)](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/2fbbd3e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hera West Lake Apartment (Hanoi)](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/83d92c40.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to West Lake, Hera West Lake Apartment provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi. ## Reviews 10 Exceptional ## Popular amenities - 24/7 front desk - Laundry - Free WiFi - Air conditioning £16 includes taxes & fees 23 Dec - 24 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=119711377&PinnedHotelID=119711377&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room | Laptop workspace, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/b6a7a9f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Fridge Blackout curtains Private bathroom Hairdryer Freezer Free bottled water - 194 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, City View ![Deluxe Room, City View | Living area | Streaming services](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/fae04278.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View ### Highlights Balcony Soundproofed Air conditioning Kitchen Fridge Blackout curtains Private bathroom Hairdryer - 205 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room | Laptop workspace, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/f892ae1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Kitchen Fridge Blackout curtains Private bathroom Hairdryer Cookware/dishes/utensils - 194 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Studio, Balcony ![Studio, Balcony | Laptop workspace, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/db5ae2b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Balcony ### Highlights Balcony Soundproofed Air conditioning Kitchen Fridge Blackout curtains Private bathroom Hairdryer - 237 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Apartment ![Family Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119720000/119711400/119711377/3e92cb5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Soundproofed Air conditioning Kitchen Fridge Blackout curtains 2 bedrooms Private bathroom Hairdryer - 538 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 Queen Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hera-West-Lake-Apartment.h119711377.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hera-West-Lake-Apartment.h119711377.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.05038%2C105.81209&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DN1ytMQHDqdxHEfGRqZORTbAj2M=) No 60, Lane 60, Vong Thi Street, Tay Ho, Hanoi, Hanoi, 100000 #### What's nearby - West Lake \- 2 min walk \- 0.1 miles - Embassy of Japan \- 3 min drive \- 1.2 miles - Lotte Center Hanoi \- 4 min drive \- 1.4 miles - Van Phuc Diplomatic Corps \- 4 min drive \- 1.4 miles - Vietnam Museum of Ethnology \- 5 min drive \- 1.6 miles #### Getting around - Hanoi Long Bien Station - 18 min drive - Hanoi (HAN-Noi Bai Intl.) - 29 min drive #### Restaurants - ‪Phê La Trích Sài - ‬4 min walk - ‪Cộng Caphe Trích Sài - ‬9 min walk - ‪Vit Quay Quang Dong - ‬8 min walk - ‪Minh Hoa - ‬7 min walk - ‪Com Nieu Gia Bao - ‬10 min walk ## About this property ### Hera West Lake Apartment Aparthotel with a 24-hour front desk, near West Lake This aparthotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment features free WiFi, a fridge and free bottled water. A hairdryer, a shower and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request. Hera West Lake Apartment offers 20 accommodations with complimentary bottles of water and complimentary slippers. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include a shower, hairdryers and toothbrushes and toothpaste. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request. ## Similar properties ![Deluxe Studio, Balcony | City view](https://images.trvl-media.com/lodging/120000000/119920000/119916200/119916159/2e811642.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Era Apartment Tam Da Tay Ho - Kitchen - Free WiFi - Air conditioning - Laundry £10 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=119916159&PinnedHotelID=119916159&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, 1 Queen Bed, Balcony, City View | Desk, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/118000000/117560000/117552600/117552507/fef54403.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lilo's Homestay Tay Ho - Kitchen - Washer - Parking included - Free WiFi £17 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=117552507&PinnedHotelID=117552507&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/106000000/105160000/105153000/105152917/658f9168.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victoria Hotel Me Tri Nam Từ Liêm - Spa - Parking included - Free WiFi - Laundry 9.0 Wonderful 2 reviews £15 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=105152917&PinnedHotelID=105152917&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/119000000/118960000/118957600/118957591/0711d9fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Harmony Red River Residence Tay Ho - Free WiFi - Air conditioning - Housekeeping 6.0 2 reviews £19 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=118957591&PinnedHotelID=118957591&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment | Desk, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/39000000/38870000/38864200/38864102/6e7da722.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayhomes Green Bay Serviced Apartment Nam Từ Liêm - Kitchen - Washer - Free WiFi - Air conditioning 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=38864102&PinnedHotelID=38864102&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48900000/48897800/48897738/82f7ab94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bom Homestay Vinhomes Times City Hai Ba Trung - Kitchen - Washer - Free WiFi - Air conditioning 6.8 3 reviews £25 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=48897738&PinnedHotelID=48897738&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite, Lake View | Minibar, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/109000000/108570000/108561600/108561541/477bcc32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4U Homestay Tay Ho - All-inclusive - Kitchen - Washer - Dryer 8.4 Very good 13 reviews £20 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=108561541&PinnedHotelID=108561541&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 2 Bedrooms, Lake View | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/113000000/112950000/112948300/112948261/611bef9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxe Paradise Residence Nhat Chieu Tay Ho - Free WiFi - Air conditioning - Housekeeping £24 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=112948261&PinnedHotelID=112948261&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/102000000/101330000/101325600/101325545/5bd93fd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoang Duong Hotel by Bay Luxury Ba Dinh - Free WiFi - Air conditioning - 24/7 front desk £14 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=101325545&PinnedHotelID=101325545&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119780000/119775500/119775443/d2c846fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maison Nha Tay Ho - Free WiFi - Restaurant - Air conditioning - Bar 10 Exceptional 16 reviews £21 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=119775443&PinnedHotelID=119775443&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Cleaning supplies - Cookware, dishware, and utensils - Freezer - Paper towels - Refrigerator ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Streaming services ### Laundry - Dry cleaning/laundry service - Laundry detergent - Laundry facilities ### Work spaces - Laptop workspace ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (150 centimetre wide door) - Tile flooring in room - Wheelchair-accessible path to lift - Designated smoking areas (fines apply) ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Free bottled water - Housekeeping (on request) - Iron/ironing board - Luggage storage - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units - Cleaning products are eco-friendly - Housekeeping (on request) - Soundproofing ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an access code Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ## Frequently asked questions ### Is Hera West Lake Apartment pet-friendly? ### How much does it cost to stay at Hera West Lake Apartment? ### How much is parking at Hera West Lake Apartment? ### What time is check-in at Hera West Lake Apartment? ### What time is check-out at Hera West Lake Apartment? ### Where is Hera West Lake Apartment located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hera West Lake Apartment Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 10 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 3 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Trang 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Small room but ok, nice staff ![](https://a.travel-assets.com/ugc/hotel-reviews/5cce5bba-c87e-448d-a4af-393ae29dd07c-1765438086302.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trang Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Loan 4 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Quá là hợp lý so với mức giá này. Home rất mới, full đồ, có máy giặt sấy miễn phí cho khách luôn. Nói chung là 10 điểm ko có nhưng!! +1 máy sẽ đặt lại ![](https://a.travel-assets.com/ugc/hotel-reviews/03f0b3e6-f317-4c6d-9fc4-dc6b1a193b5c-1756996534729.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/255c8bb3-1a50-4fa5-a881-aec7c6fa4836-1756996534164.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14bb4fcb-53f6-42f0-8e5e-10152f59b12e-1756996534387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3bbbb69-1883-46d7-b6b5-3da77a691030-1756996534393.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Loan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sunny Home 29 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Chỗ nghỉ mới, đầy đủ tiện nghi, check in nhanh gọn, thuận tiện. Địa điểm gần quán ăn, cafe, siêu thị ##### Sunny Home Stayed 1 night in Aug 2025