Title: Central Westlake Residence 2 - By Pegasy Group Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Central Westlake Residence 2 - By Pegasy Group Lakefront aparthotel with a full-service spa, 4-minute walk to West Lake ## Photo gallery for Central Westlake Residence 2 - By Pegasy Group ![Premier Apartment, 1 Bedroom, Balcony, Lakeside | Premium bedding, pillow-top beds, individually decorated - Central Westlake Residence 2 - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/d5b123d6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Land view from property - Central Westlake Residence 2 - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/36ad1ccd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Central Westlake Residence 2 - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/843d6590.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Apartment, 1 Bedroom, Balcony, Lakeside | Premium bedding, pillow-top beds, individually decorated - Central Westlake Residence 2 - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/134df595.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Apartment, 1 Bedroom, Balcony, Lakeside | City view - Central Westlake Residence 2 - By Pegasy Group (Hanoi)](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/6e942abe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Travelers find tranquility at Central Westlake Residence 2 - By Pegasy Group, perfectly positioned near West Lake in Hanoi's vibrant center. The onsite Pearl Spa provides restorative treatments including aromatherapy, sports massage and body scrub services. ## Reviews 8.4 Very good ## Popular amenities - Kitchen - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Spa ## Room options ### Check availability for these dates Tonight [Feb 16 - Feb 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 17 - Feb 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Superior Studio, 1 Bedroom, Kitchen ![Premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/833abb0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio, 1 Bedroom, Kitchen ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 377 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premier Apartment, 1 Bedroom, Balcony, Lakeside ![Premier Apartment, 1 Bedroom, Balcony, Lakeside | Premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/0788e72d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, 1 Bedroom, Balcony, Lakeside ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchen - City view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Premier 1 Bedroom Apartment With Balcony - Sleeps 2 ### View all photos for Studio 1 Bedroom Apartment With Window ![Premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/96000000/95840000/95838200/95838176/2d6712b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio 1 Bedroom Apartment With Window - Sleeps 2 ### Studio Double Room - Sleeps 2 ### Studio Suite With Balcony - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-GH-Apartment-Westlake-By-Pegasy-Group.h95838176.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-GH-Apartment-Westlake-By-Pegasy-Group.h95838176.Hotel-Information) ## About the area Located in Tay Ho, a neighbourhood in Hanoi, Central Westlake Residence 2 - By Pegasy Group is in the entertainment district and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Make sure you don't miss outdoor adventures like hiking/biking trails and ecotours, or hop on a moped for hire nearby and take a self-guided tour around Hanoi. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) [View more Aparthotels in Hanoi](https://www.expedia.co.uk/Hanoi-Apart-Hotels.d1428-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.06907%2C105.82424&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8kJH2xj06U-cOIpCnZNQPV07PTs=) 28b/52 To Ngoc Van street, Tay Ho, Hanoi, 1000000 ### What's nearby - ![Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!](https://images.trvl-media.com/place/3000664655/acb7abd2-59b5-4d09-9a2c-ae42b8c1dcd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 2 min walk \- 0.1 miles - ![Ho Tay Water Park Ferris Wheel in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635926568533/beec3195-b2a8-4198-9c90-6cbfa849f122.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ho Tay Water Park 13 min walk \- 0.7 miles - Syrena Shopping Center 8 min walk \- 0.5 miles - Trinh Cong Son Walking Street 17 min walk \- 0.9 miles - Lotte Mall Tay Ho 20 min walk \- 1.1 miles ### Getting around - Hanoi Long Bien Station 13 min drive - Ga Đông Anh Station 14 min drive - Hanoi (HAN-Noi Bai Intl.) 25 min drive ### Restaurants - Furbrew Beer Bar 1 min walk - Bếp Nhà Mộc 1 min walk - La Bottega 1 min walk - Tapies 4 min walk - Joma Bakery Café 1 min walk ## About this property ### Central Westlake Residence 2 - By Pegasy Group Lakefront aparthotel with a full-service spa, 4-minute walk to West Lake A full-service spa, a rooftop terrace and massage/treatment rooms are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and express check-in are on-site. Each apartment features free WiFi and a pillowtop bed, plus a kitchen with a fridge and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include premium bedding and satellite TV. Central Westlake Residence 2 - By Pegasy Group offers 4 air-conditioned accommodations with complimentary bottles of water and rice cookers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. The recreational activities listed below are available either on-site or nearby; fees may apply. Pearl Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/97000000/96110000/96106400/96106304/8be843f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crescendo Boutique Studio Tay Ho - Kitchen - Washing machine - Dryer - Parking included 9.0 Wonderful 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=96106304&PinnedHotelID=96106304&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite, Lake View | Minibar, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/109000000/108570000/108561600/108561541/477bcc32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4U Homestay Tay Ho - All-inclusive - Kitchen - Washing machine - Dryer 8.4 Very good 16 reviews £24 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=108561541&PinnedHotelID=108561541&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/74db72a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crescendo Urban Stay Tay Ho - Kitchen - Washing machine - Dryer - Parking included 8.6 Excellent 39 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Penthouse | Terrace/patio](https://images.trvl-media.com/lodging/94000000/93470000/93465100/93465082/d25be2e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pegasy Premium Suites & Residence Westlake Tay Ho - Kitchen - Parking included - Free Wi-Fi - Air-conditioning 8.2 Very good 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=93465082&PinnedHotelID=93465082&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36250000/36244100/36244098/f2826354.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Home 2 - Lake view Apartment Tay Ho - Kitchen - Washing machine - Dryer - Parking included 9.0 Wonderful 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=36244098&PinnedHotelID=36244098&HadPinnedHotel=true®ionId=-1&adults=2) ![Elite Penthouse, Balcony, City View | Private kitchen | Full-sized fridge](https://images.trvl-media.com/lodging/113000000/112070000/112063400/112063351/8636f8ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crescendo Unique Studio Tay Ho - Kitchen - Free Wi-Fi - Laundry room - Outdoor space 8.8 Excellent 22 reviews £16 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=112063351&PinnedHotelID=112063351&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/90000000/89530000/89525200/89525102/821479de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VNAHOMES Serviced Apartment Tay Ho - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.8 Excellent 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=89525102&PinnedHotelID=89525102&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/7000000/6010000/6004300/6004265/b36c8118.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Westlake Hanoi Hotel Tay Ho - Spa - Parking included - Free Wi-Fi - Restaurant 7.8 Good 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=6004265&PinnedHotelID=6004265&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Lake View | Living area | 52-inch flat-screen TV with cable channels](https://images.trvl-media.com/lodging/107000000/106150000/106145200/106145123/e83748d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Label6 Coliving Quang Khanh Tay Ho - Washing machine - Free Wi-Fi - Air-conditioning - Outdoor space 9.2 Wonderful 39 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=106145123&PinnedHotelID=106145123&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar](https://images.trvl-media.com/lodging/30000000/29060000/29056900/29056819/19b0c413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Autumn Homestay Ba Dinh - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 7.0 Good 12 reviews £11 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=29056819&PinnedHotelID=29056819&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=95838176&PinnedHotelID=95838176&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=95838176,96106304,108561541,97039380,93465082) ## Property amenities ### Pool/Spa - 2 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Full-service spa - Hot stone massages - Sports massages - Swedish massages - Thai massages ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 100,000 per night) - Street parking available - 24-hour return airport shuttle on request for a surcharge - Free uncovered self parking on site - Limited on-site self parking ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Electric kettle - Full-sized refrigerator/freezer - Microwave - Rice cooker ### Dining - Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 2 to 3 for adults and USD 2 to 3 for children - Dining table ### Bedrooms - Pillowtop mattress - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Separate dining area - Separate sitting area ### Entertainment - Satellite channels ### Outdoor areas - Charcoal grill - Garden - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Laundry - Laundry facilities ### Work spaces - Desk chair - Laptop workspace ### Climate control - Air conditioning - Fan - Heating ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Handrails in stairways (80 centimetre high) - In-room accessibility - In-room roll-in shower - Lift (100 centimetre wide door) - Low-height desk (60 centimetre high) - Stair-free path to entrance - Tile flooring in room - Wheelchair-accessible path to lift - Wheelchair-width doorways (100 centimetre wide) - Designated smoking areas ### Services and conveniences - Concierge services - Daily housekeeping - Free bottled water - Iron/ironing board on request - Luggage storage - Tour and ticket assistance ### Location highlights - In a business district - In an entertainment district - On a lake ### Things to do - Bicycle rentals nearby - Ecotours nearby - Hiking/biking trails nearby - Scooter/moped rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Cleaning products are eco-friendly - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Express check-in available Minimum check-in age - 16 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open Monday - Saturday (8:00 AM - 5:30 PM) Guests will receive an access code If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation Guests are recommended to download the property's Zalo mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 1000000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 2 to 3 for adults and USD 2 to 3 for children - Airport shuttle fee: USD 420000 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: USD 100000 per night (328 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Central Westlake Residence 2 - By Pegasy Group Hanoi Central Westlake Residence 2 - By Pegasy Group Aparthotel Central Westlake Residence 2 - By Pegasy Group Aparthotel Hanoi ## Frequently asked questions ### Is Central Westlake Residence 2 - By Pegasy Group pet-friendly? ### How much is parking at Central Westlake Residence 2 - By Pegasy Group? ### What time is check-in at Central Westlake Residence 2 - By Pegasy Group? ### What time is check-out at Central Westlake Residence 2 - By Pegasy Group? ### Does Central Westlake Residence 2 - By Pegasy Group provide a shuttle to the airport? ### Where is Central Westlake Residence 2 - By Pegasy Group located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Central Westlake Residence 2 - By Pegasy Group Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 8.6 Property conditions & facilities 10 - Excellent 6 8 - Good 4 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 8/10 Good #### Vico 3 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Will definitely co back, very nice location ##### Vico Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Reshandran 16 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication Host was good ##### Reshandran Stayed 1 night in Dec 2024 ### 10/10 Excellent #### T?t Ð?t 10 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I'm quite meticulous and have stayed in many apartment hotels. The apartment here, with daily cleaning, meets my cleanliness standards. The staff is also very enthusiastic in providing advice and care. Furthermore, the location is excellent, being close to the lake, making it airy and convenient for shopping. The next time I come back, I will book to stay here again. ##### T?t Ð?t Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Alexandre 23 Feb 2024 Liked: Cleanliness, property conditions & facilities, communication This serviced apartment is a hidden gem. If you don't mind being far from Old Quarter, I would definitely recommend to stay there. It this a good sized apartment, with a fully equiped kitchen (counter top burners, fridge and micro wave), a comfortable living room (sofa, big TV, a small dining table and a work desk) and a nice bedroom with a HUGE sliding door/window and a balcony. Also, there is so many storage room everywhere that it won't be ever be a problem, even on long stays, like I did (2 weeks). Overall, the apartment and building are not new and don't have luxury feeling but everything is clean and comfortable. Room service like trash disposal, cleaning and refill of shampoo and shower gel is daily and you can ask the manager if you need a change of beddings and clean towels. The manager always have been quick to reply and quick to help so communication is very good. There are a lot of small restaurants and the bjg Lotte Westlake mall in walking distance so it's easy to find cheap and delicious eating options. Please note that this area is far from Old Quarter so it might be something to consider. I didn't have any trouble moving around town since there are several bus stops nearby so you can basically go anywhere (Old Quarter, the business district, the airportm etc.). Of course, there is also the Grab service. Overall, this is a very good and affordable option for those who want to stay in a quiet, local and beautiful area of Hanoi. ##### Alexandre Stayed 12 nights in Feb 2024 ### 8/10 Good #### Siew Hon 29 Nov 2024 Liked: Cleanliness, property conditions & facilities Disliked: Amenities It’s near to Lotte Mall ##### Siew Hon Stayed 4 nights in Oct 2024 ### 8/10 Good #### Vico 3 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Definitely will come back ##### Vico Stayed 10 nights in Nov 2024 ### 8/10 Good #### Vico 19 Mar 2024 Liked: Amenities, property conditions & facilities, communication Housekeeping part can do better ##### Vico Stayed 28 nights in Feb 2024 ### 10/10 Excellent #### Daniel 18 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The apartment is new. All of the provided info are true. Its very suitable for those who want to stay long as it is fully equipped apartments. Highly recommend ##### Daniel Stayed 1 night in Jul 2023 ### 6/10 Okay #### Vico 16 Jul 2024 Liked: Property conditions & facilities, communication Disliked: Cleanliness, amenities Housekeeping should do more often and cleaner, stationary need to be top up. Did ran out of toilet paper for a few times and we need to get it ourselves on 7th floor ##### Vico Stayed 15 nights in Jul 2024 ### 2/10 Terrible #### manuel 11 Sept 2025 Disliked: Cleanliness, room comfort, communication #### Astutos con el turista, no alquilaria nunca mas NOOO recomiendo alquilar con este grupo. Hice una reserva por una semana para ver las fiestas vietnamitas, y pasaron varias cosas que me hicieron sentir engañado: Me contactaron pocos días después sugiriendo que cancelara la reserva “porque hay fiestas” (la razón por la que reservé era ver esas fiestas). Luego dijeron que el estudio había sido pintado y que mejorarian mi reserva, para terminar diciéndome que el edificio estaba completo. Me cambiaron a un lugar cercano, y finalmente me mudaron a un estudio a 20 minutos del lugar que yo quería. El nuevo estudio estaba con mucho polvo, el baño tenía problemas con las tuberías, y no lo habían limpiado bien — había rastros del huésped anterior. Me parece muy lamentable que jueguen con la expectativa de los turistas para dar lo mínimo posible. Si valoras lo que reservas, busca otra opción. ![](https://a.travel-assets.com/ugc/hotel-reviews/6f3a5523-6984-485f-9650-eca2c9aa36c0-1757587896312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/765f1bf0-d36e-4b4b-8bab-75f95a5d8af7-1757587895858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78b7bba2-692f-45ee-89c2-2639d2f0c173-1757587895986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c64b073e-5718-401b-a72f-6001e10648fa-1757587895867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### manuel Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Lauren 5 May 2025 ##### Lauren Stayed 1 night in May 2025 ### 10/10 Excellent #### Tayeb 27 Feb 2025 ##### Tayeb Stayed 3 nights in Feb 2025 ---