Cau Giay, a neighbourhood in Hanoi, is home to GEM Hotel & Residence. While the natural beauty of West Lake and Hoan Kiem Lake can be enjoyed by anyone, those looking for an activity can explore Train Street.
Thu Le Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
15 Duy Tan St., Dich Vong Hau ward, Cau Giay Dist,, Hanoi, Hanoi, 10000
What's nearby
Keangnam Landmark Tower 72
3 min drive - 1.4 miles
Indochina Plaza Ha Noi
8 min walk - 0.5 miles
Vietnam National University
8 min walk - 0.5 miles
Vietnam University of Commerce
17 min walk - 0.9 miles
Vietnam Museum of Ethnology
3 min drive - 1.4 miles
Getting around
Hanoi Long Bien Station
9 min drive
Ga Hà Đông Station
12 min drive
Hanoi (HAN-Noi Bai Intl.)
41 min drive
Restaurants
Starbucks Duy Tân
1 min walk
The Coffeest
1 min walk
Aha Cafe
1 min walk
Hoàng Bèo - Bánh Tráng Cuốn Thịt Heo
2 min walk
Thịt Trâu Vĩnh Phúc
2 min walk
About this property
GEM Hotel & Residence
Self parking, concierge services and dry cleaning are available at this aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, ATM/banking services and a reception hall are on-site. Each apartment features a washer/dryer and a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a sitting area. Change of towels is available on request.
GEM Hotel & Residence offers 32 accommodations with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops and microwaves. Bathrooms include a shower, slippers and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Secured parking on site (VND 200,000 per night)
Limited on-site self parking
Onsite parking options include a carport
Kitchen
Hob
Microwave
Refrigerator
Bathroom
1 private bathroom
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Washer/dryer
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Luggage storage
Phone
Safe
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
32 units
Bed sheets changed on request
Reception hall
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Secured self-parking fee: VND 200000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Frequently asked questions
Is GEM Hotel & Residence pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at GEM Hotel & Residence?
As of 12 May 2026, prices found for a 1-night stay for 2 adults at GEM Hotel & Residence on 20 May 2026 start from £35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at GEM Hotel & Residence?
Self-parking is available for VND 200000 per night.
What time is check-in at GEM Hotel & Residence?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at GEM Hotel & Residence?
Checkout is at noon.
Where is GEM Hotel & Residence located?
Located in Cau Giay, this aparthotel is within a 15-minute walk of Indochina Plaza Ha Noi and Vietnam National University. Vietnam University of Commerce and Vietnam Museum of Ethnology are also within 1 mile (2 km).
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