Title: Ficus Suites Apartment Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ficus Suites Apartment Aparthotel with free parking, near Hoan Kiem Lake ![Panoramic Penthouse, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/b6dd1044.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Penthouse, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/83b03cbf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Penthouse, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/30c01f9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/13ab00a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Penthouse, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/82d0ae89.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Ficus Suites Apartment provides a quiet haven in central Hanoi, just a short walk from Hoan Kiem Lake. Guests can enjoy panoramic city views from the rooftop terrace, relax in the garden, or catch up on work at the business center with complimentary WiFi. 9.2 Wonderful ## Popular amenities - Dryer - Kitchen - Outdoor space - Housekeeping - Parking included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=38918816&PinnedHotelID=38918816&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ![Standard Studio | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/8a748ef9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 431 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Studio | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/7aba054f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Studio, Balcony | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/1e1c7326.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Balcony ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - 484 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Apartment, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/ae6ac2db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Suite, 2 Bedrooms | Living area | Smart TV](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/c47286d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Kitchen - 807 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds ![Premier Suite, 2 Bedrooms, Balcony | Private kitchen | Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/43eaf8a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 2 Bedrooms, Balcony ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - 915 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds ![Panoramic Penthouse, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/b6dd1044.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Penthouse, 2 Bedrooms ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - 1561 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 1 Queen Bed ![Duplex Suite, 3 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/06f52c2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex Suite, 3 Bedrooms ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - 2799 sq ft - 3 bedrooms - City view - Sleeps 8 - 3 King Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/0ea711d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/fa9b7fca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/615f823f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Balcony - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/ce498608.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-bedroom - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/262d5aed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/ea45bd64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/39000000/38920000/38918900/38918816/59a164ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room With Balcony - Sleeps 4 ### Superior Studio - Sleeps 3 ### Two-Bedroom Suite - Sleeps 5 ### Premier Suite, 2 Bedrooms, Balcony - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Ficus-Suites-Apartment.h38918816.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Ficus-Suites-Apartment.h38918816.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03870%2C105.84577&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=o23Xt7dWZMTTQClvLOZgwEC2iSE=) 08 Ly Nam De, Hang Ma, Hoan Kiem, Hanoi, 10000 #### What's nearby - Dong Xuan Market - 5 min walk - 0.3 miles - Quan Chuong Gate - 8 min walk - 0.5 miles - Hanoi Old Town Night Market - 12 min walk - 0.7 miles - Hoan Kiem Lake - 13 min walk - 0.7 miles - St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles #### Getting around - Hanoi Long Bien Station - 8 min walk - Hanoi (HAN-Noi Bai Intl.) - 38 min drive #### Restaurants - ‪Reng Reng Cafe - ‬1 min walk - ‪Karaoke Sunny - ‬2 min walk - ‪Phê La - ‬5 min walk - ‪Chả Cá Lăng Ngon 3B Cơ Sở 3 - 12 Lê Văn Linh - Hoàn Kiếm - ‬2 min walk - ‪Gà Tần ( Mai Hương ) - ‬5 min walk ## About this property ### Ficus Suites Apartment Aparthotel with free parking, near Hoan Kiem Lake This aparthotel features a rooftop terrace, a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus a dryer and a Smart TV with digital channels. Guests can appreciate conveniences, such as a sitting area and an electric kettle, and other amenities include free WiFi and a TV. Ficus Suites Apartment offers 25 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Smart televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and microwaves can be requested. ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/539b0fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 5,871 reviews £51 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 3 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1560000/1559100/1559027/05d8b28b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Grand Hanoi Hoan Kiem - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 1,060 reviews £92 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1559027&PinnedHotelID=1559027&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Penthouse | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/38000000/37920000/37918200/37918153/da86d73d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HNC Premier Hotel & Residences Hoan Kiem - 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Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Onsite parking available only on request - Free self parking on site - Limited on-site parking ### Kitchen - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Paper towels - Refrigerator - Tea bags/instant coffee ### Dining - Minibar ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Towels provided ### Living spaces - Living room - Separate sitting area ### Entertainment - Smart TV with digital channels - TV in common areas ### Outdoor areas - Garden - Picnic area - Rooftop terrace ### Laundry - Dry cleaning/laundry service - Dryer - Laundry facilities ### Work spaces - Business centre - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Designated smoking areas ### Services and conveniences - 24-hour front desk - Concierge services - Electrical adapters - Free bottled water - Guidebooks - Housekeeping (daily) - Iron/ironing board - Local maps - Luggage storage - Newspapers in lobby (surcharge) - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 11 floors - 25 units - Banquet hall - Connecting units available - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Ficus Suites Apartment Hanoi Ficus Suites Apartment Aparthotel Ficus Suites Apartment Aparthotel Hanoi ## Frequently asked questions ### Is Ficus Suites Apartment pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ficus Suites Apartment? > Self-parking is free at this property. ### What time is check-in at Ficus Suites Apartment? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Ficus Suites Apartment? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Ficus Suites Apartment provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. ### Where is Ficus Suites Apartment located? > Located in Hoan Kiem, this aparthotel is within a 15-minute walk of Hang Ma Street, West Lake and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 1 mile (2 km). Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ficus Suites Apartment Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 4 6 - Okay 1 4 - Poor 1 2 - Terrible 0 ### 9.0/10 Cleanliness ### 10/10 Staff & service ### 8.8/10 Amenities ### 9.4/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### Raymond 20 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather. The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc. Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay. I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese). And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all. ##### Raymond Stayed 7 nights in Jun 2024 ### 4/10 Poor #### Heath 26 May 2024 Liked: Communication Disliked: Cleanliness, amenities Staff was great however we had a bunch of issues. First it isn't in a great area. Just be aware of that. The staff continuously turned off the A/C when we left the apartment. They have controls behind the desk on the ground floor. The temperatures reached 100 degrees and when we got back to the apartment it was hot because of this. The washing machine didn't work properly. There is no dryer, just a bad clothes line outside. It rained and was humid so no way to dry clothes. The place had no napkins, paper towels, etc. They put stuff in the fridge however charged for everything. It was a bit odd since this is not a hotel but an apartment. ##### Heath Stayed 3 nights in May 2024 ### 10/10 Excellent #### gogo 27 Sept 2023 Liked: Cleanliness, room comfort, communication #### 좋은 위치 친절하고 똑똑한 직원 좋았어요 재방문 의사 있습니다. ##### gogo Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Beryl 4 May 2023 Liked: Cleanliness, room comfort, communication #### Good place to stay The property was well maintained and spacious. The hotel staffs were amazing. They spoke English well, provided very helpful information to navigate the area, eg. good food, shopping, and view points. Apple, the hotel staff, was very sweet and friendly. ##### Beryl Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### JIN SEOG 23 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 숙소가 깨끗하고 마음에 들어요! 숙소가 청결하며, 편의시설도 잘 갖추어져 있었다. 직원들도 모두 친절하며, 요구사항에 잘 대응해주었다. 다만 숙소 찻길에서 골목으로 들어간 위치라 찾는데 조금의 어려움이 있었다. ##### JIN SEOG Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 13 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great apartment in a terrific location in Hanoi. The staff were very welcoming, friendly, helpful and knowledgeable. Five stars! Thanks ##### Verified traveller Stayed 4 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 10 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 직원분들이 정말 정말 정말 친절했어요 요청사항도 잘 들어주시고 위치도 좋고 공항갈때도 도움 많이 받았어요 베트남에서 여기만큼 좋은데 찾기 힘들거예요 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 4 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 물이잘안내려가서 사워하면 덤으로 족욕가능 굿굿!! 내흔적을 다음사람이볼수있어요,,,그것빼곤 다 만족했습니다~ 밤에잘때 조용합니다. 다음에 또 갈게요 ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 25 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 가족들과 4박 지내고 왔습니다. 직원들이 너무 친절하고 가족처럼 대해줘서 너무 고마웠어요~ ##### Verified traveller Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### HONGSIL 23 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 매우 친절 깨끗하고 넓고 저렴 4명이서 갔는데 따뜻한 물, 히터 잘나오고 청소도 매일 깨끗하게 해줍니다 직원들 매우 친절하고 친절합니다 번화가와 떨어져 있어 조용하고 가격이 저렴하고 넓고 깨끗합니다 다음에도 하노이 방문할때 여기에서 머물것 입니다 직원들 정말 친절하고 감사합니다 ##### HONGSIL Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### KUAN-YING 18 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 無與倫比 飯店相當寬敞且每天都有人會打掃,早班的櫃檯小姐相當親切且很熱心助人,有問題都可以請教她,我們最後一天離開要去機場定位不到也是麻煩她幫我們。 ##### KUAN-YING Stayed 2 nights in Nov 2019 ### 8/10 Good #### Wei Chih 18 Nov 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Good Hotel with value Located in a lane but in the central city, The room is spacious and a small kitchen is attached. Maybe it is a lack of utensils when you check-in. The hotel provides anything you request. The staff is nice and helpful. The only suggestion for them is room cleaning. It seems cleaning signboard hanging on the door didn't be noticed. Overall it's a good hotel with value and will consider staying next time. ##### Wei Chih Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 7 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 직원들도 친절하셨고 사진과 다르지않은 호텔객실 호텔주위의 편의시설도 모두만족하였읍니다 추천드리고 싶습니다 ##### Verified traveller Stayed 5 nights in Oct 2019 ### 8/10 Good #### Verified traveller 18 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 洗面台の電気がつかなかったたりIHのHOW TOが説明不足だったりしましたが、短期滞在でも勿論、長期滞在でも基本的にはリーズナブルな物件だと思います。 要望や問題点解決への対応力(フロント)は十分ある様に見えました。 私の友人には勧められる施設だと思います。 ##### Verified traveller Stayed 2 nights in Sep 2019 ### 8/10 Good #### Thomas 17 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short break We stayed here for 4D/3N to explore Hanoi Old quarter and day trips to Ha Long Bay/ Ninh Vinh Province. We took a 2 bed apartment that was really spacious and had amenities like fridge, cooker, washing machine, smart TV. For us this was super convenient as we just went to the supermarket for a fruit and yoghurt breakfast and could stockup on snacks and cold refreshments for when we go back. The washing machine came in really handy for doing washes as needed and the TV was really good as we could steam our own YouTube vids to it for entertainment on am evening. The rooms were really dark and Aircon just nice so got a really good night's sleep. The hotel is located just outside the old quarter so still accessible to this area but benefits from being a little more quiet. Would definitely stay again and the staff were all very helpful. ##### Thomas Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Bosco 25 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The environment is great and the people there are very nice. ##### Bosco Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 21 Aug 2019 Liked: Cleanliness, amenities, property conditions & facilities The hotel staffs are REALLY nice. The location is a little bit difficult to find but it is surrounded by restaurants and marts. The price is also relatively cheap to the comfort condition. It’s highly recommended place to stay in Hanoi if you come here in group. ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### SOO HYUN 8 Jan 2025 Liked: Room comfort, communication ##### SOO HYUN Stayed 3 nights in Oct 2024 ### 6/10 Okay #### SUSUMU 13 Aug 2024 Liked: Communication ##### SUSUMU Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Mija 14 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mija Stayed 1 night in Jan 2020 ### 10/10 Excellent #### KUAN-YING 18 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### KUAN-YING Stayed 1 night in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [Peninsula Hotel Danang](https://www.expedia.co.uk/Da-Nang-Hotels-Peninsula-Hotel-Danang.h82966581.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Melia Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Melia-Danang-Beach-Resort.h8340853.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information)