Title: Crescendo Urban Stay Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Crescendo Urban Stay Aparthotel with free valet parking, 7-minute walk to West Lake ## Photo gallery for Crescendo Urban Stay ![Front of property - Crescendo Urban Stay (Hanoi)](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/74db72a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Apartment | 1 bedroom, premium bedding, pillow-top beds, individually decorated - Crescendo Urban Stay (Hanoi)](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/90d8c236.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, pillow-top beds, individually decorated - Crescendo Urban Stay (Hanoi)](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/d91e8bb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, pillow-top beds, individually decorated - Crescendo Urban Stay (Hanoi)](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/67166b5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Apartment | 1 bedroom, premium bedding, pillow-top beds, individually decorated - Crescendo Urban Stay (Hanoi)](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/d570e2e8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Crescendo Urban Stay, steps from Hoan Kiem Lake, impresses with multilingual staff, free grocery shopping, and dry cleaning services. Guests enjoy in-room WiFi and convenient valet parking. ## Reviews 8.8 Excellent ## Popular amenities - Kitchen - Washing machine - Dryer - Parking included - Free Wi-Fi - Air-conditioning £22 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=97039380&PinnedHotelID=97039380&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Apartment ![1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/890991ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 500 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Elite Apartment ![1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/3f6fe29f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 500 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Exclusive Apartment ![1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/eca8983a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 500 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Apartment ![Executive Apartment | 1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/90d8c236.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 500 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Grand Apartment ![Grand Apartment | 1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/6991ba7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premier Apartment ![1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/2df4ea7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Signature Apartment ![1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/5238c592.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Apartment ![1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/28193a55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Apartment ![1 bedroom, premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/98000000/97040000/97039400/97039380/aa7f90be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/123000000/122850000/122847900/122847837/38c2caec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ba Dinh Le rêveur Homestay Ba Dinh - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Crescendo-Urban-Stay.h97039380.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Crescendo-Urban-Stay.h97039380.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07377%2C105.82432&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NwZzc8Xsnj5fWlfV1iSK3bHzaQ0=) 339 Au Co street, Tay Ho district, Hanoi, Hanoi, 100000 #### What's nearby - West Lake \- 5 min walk \- 0.3 miles - Ho Tay Water Park \- 8 min walk \- 0.5 miles - Trinh Cong Son Walking Street \- 10 min walk \- 0.6 miles - Lotte Mall Tay Ho \- 15 min walk \- 0.8 miles - Syrena Shopping Center \- 17 min walk \- 0.9 miles #### Getting around - Ga Co Loa Station - 13 min drive - Hanoi Long Bien Station - 15 min drive - Hanoi (HAN-Noi Bai Intl.) - 24 min drive #### Restaurants - ‪Bia Hơi Dương Linh Quán - ‬5 min walk - ‪Anh Hoa Restaurant - ‬7 min walk - ‪Phương Nguyên Restaurant - ‬10 min walk - ‪Furbrew Beer Bar - ‬13 min walk - ‪Bia Hơi Thung Lũng Hoa Hồ Tây - ‬10 min walk ## About this property ### Crescendo Urban Stay Aparthotel with free valet parking, 7-minute walk to West Lake Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk, a free food/drink shopping service and express check-in are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches, such as a pillow menu and slippers. Crescendo Urban Stay offers 19 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks and kitchen islands. Pillowtop beds feature premium bedding. A pillow menu is available. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and bidets. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Smart televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/97000000/96110000/96106400/96106304/8be843f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crescendo Boutique Studio Tay Ho - Kitchen - Washing machine - Dryer - Parking included 9.0 Wonderful 27 reviews £25 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=96106304&PinnedHotelID=96106304&HadPinnedHotel=true®ionId=-1&adults=2) ![Elite Penthouse, Balcony, City View | Private kitchen | Full-sized fridge](https://images.trvl-media.com/lodging/113000000/112070000/112063400/112063351/8636f8ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crescendo Unique Studio Tay Ho - Kitchen - Free Wi-Fi - Laundry room - Outdoor space 8.8 Excellent 21 reviews £19 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=112063351&PinnedHotelID=112063351&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake View Apartment | Premium bedding, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/91000000/90330000/90324700/90324679/285411fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granda Lake View Hotel & Apartment Cau Giay - Kitchen - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 23 reviews £20 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=90324679&PinnedHotelID=90324679&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Apartment, City View | Premium bedding, down duvets, memory-foam beds, free minibar items](https://images.trvl-media.com/lodging/111000000/110740000/110739600/110739541/5f68a095.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosmos Hotel Apartment Tay Ho - Parking included - Free Wi-Fi - Air-conditioning - Gym 9.8 Exceptional 12 reviews £44 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=110739541&PinnedHotelID=110739541&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment | Private kitchen | Full-sized fridge, electric kettle, cookware/dishes/utensils](https://images.trvl-media.com/lodging/94000000/93020000/93010600/93010522/8b19df1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Myrcella Urban Studio Ba Dinh - Kitchen - Washing machine - Dryer - Parking included 9.2 Wonderful 40 reviews £26 includes taxes & fees 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=93010522&PinnedHotelID=93010522&HadPinnedHotel=true®ionId=-1&adults=2) ![Property map](https://images.trvl-media.com/lodging/110000000/109910000/109902300/109902273/d43e0a85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonlit Suites Hotel Tay Ho - Free Wi-Fi - Air-conditioning - Laundry room - Outdoor space 9.4 Exceptional 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=109902273&PinnedHotelID=109902273&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/97000000/96150000/96141100/96141100/5d69ae7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### iRest Orange Tay Ho Lakeside Apartment Tay Ho - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.6 Excellent 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=96141100&PinnedHotelID=96141100&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/107000000/106710000/106708200/106708153/65229a93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oikia Hanoi Hotel&Apartment Tay Ho - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=106708153&PinnedHotelID=106708153&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, City View | City view](https://images.trvl-media.com/lodging/107000000/106430000/106423800/106423754/06153e6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LUMI Hotel & Apartment Ba Dinh - Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 8.2 Very good 18 reviews £18 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=106423754&PinnedHotelID=106423754&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Studio | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/96000000/95150000/95141200/95141106/4873049c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Euphoria Hanoi Tay Ho - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning 8.6 Excellent 15 reviews £28 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=95141106&PinnedHotelID=95141106&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - In-room massages ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free covered self parking on site - Free valet parking on site - Limited number of on-site valet and self parking spaces per unit - Onsite parking options include a garage and a carport ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Freezer - Hob - Kitchen island - Microwave - Paper towels - Refrigerator - Water dispenser ### Dining - Daily full breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children ### Bedrooms - Bedroom - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - 1 private bathroom - Bidet - Children's slippers - Designer toiletries - Hair dryer - Hydromassage showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Living spaces - Communal living room - Fireplace - Separate sitting area ### Entertainment - 50-inch Smart TV ### Outdoor areas - Balcony ### Laundry - Dry cleaning/laundry service - Laundry detergent - Laundry facilities - Washer/dryer ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Fan - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Area rug in room - Hardwood flooring in room - No lift - Tile flooring in room - Smoke-free property ### Services and conveniences - 24-hour front desk - ATM - Blackout drapes - Concierge services - Daily housekeeping - Electrical adapters - Free grocery shopping service - Guidebooks - Iron/ironing board on request - Lockers - Luggage storage - Meal delivery service - Multilingual staff - Porter/bellhop - Safe at front desk - Tour and ticket assistance - Turndown service ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 19 units - Cleaning products are eco-friendly - Connecting units available - Individual decor - Individual furnishings - Reception hall - Soundproofing - Water dispenser ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 7:00 AM Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The property charges 2 per cent for credit card payments Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: VND 500000 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately VND 80000 for adults and from VND 50000 for children - Credit card charges are subject to a surcharge of 2 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: PayPay Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Crescendo Urban Stay Hanoi Crescendo Urban Stay Aparthotel Crescendo Urban Stay Aparthotel Hanoi ## Frequently asked questions ### Is Crescendo Urban Stay pet-friendly? ### How much does it cost to stay at Crescendo Urban Stay? ### How much is parking at Crescendo Urban Stay? ### What time is check-in at Crescendo Urban Stay? ### What time is check-out at Crescendo Urban Stay? ### Where is Crescendo Urban Stay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crescendo Urban Stay Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 8.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 24 8 - Good 8 6 - Okay 2 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Verified traveller 18 Nov 2024 Liked: Cleanliness, room comfort, communication Was comfortable, clean, and in a good location. ##### Verified traveller Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Maria 29 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A really nice place to stay about 35 mins (walk) to the centre of Ha Noi. The service was good throughout our stay, where the staff were welcoming and always checked if we needed anything else. ##### Maria Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kevin 29 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent value for the money, great location, good food in the rooftop restaurant. All of the staff are very friendly and helpful. Miss Kim was extremely helpful to make sure my stay was perfect! I highly recommend this hotel. ##### Kevin Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Crescendo 19 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean. ##### Crescendo Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Solius Ingrid 21 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This was probably the best hotel experience I have had during my many solo travels in Asia. The staff, facilities, and amenities were top-notch. Me and my friend were with 2 small kids but they took care of us very well. They made our stay very pleasant .. ##### Solius Ingrid Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Agustin 18 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The beautiful location is designed around West Lake so it is quite cool, cozy rooms, a spacious vegan restaurant, and a rooftop cafe on 9th floor. The hotel is an ideal place for you to experience good services when coming to Hanoi. ##### Agustin ### 10/10 Excellent #### Robert 26 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again ##### Robert Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Goodhand 29 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Had a lovely time at this apartment! The staff all made us feel very welcome and gave us recommendations for the local area. Our favourite place we have stayed in Vietnam. Beautiful rooftop. Comfy bed and was quiet enough. It’s close enough to be walking distance to the lake ,feeling like you are in the hustle and bustle! Overall, cannot recommend this apartment enough ##### Goodhand Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Hoang 18 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication My girlfriend and I experienced great service while staying here. The receptionist gave us great recommendations, allowed us to leave our luggage there after we had checked out so we could explore more, and were very accommodating to all our requests. Hotel is located near Westlake, rooms are simple but good and there is room service every day. Highly recommend. ##### Hoang Stayed 1 night in Sep 2023 ### 4/10 Poor #### Verified traveller 8 Mar 2025 Liked: Communication Disliked: Cleanliness, room comfort Stayed here twice on my trip. The first time I as great, no issues and smooth check in and out. The second time was terrible. We were given a room that had not been cleaned from the previous stay. The replacement room was the same! We had to check the remaining key cards by ourselves to find a clean room. The room we found.. the showerhead was falling off the wall because it's dislodged from it's attachment, very unsafe to shower. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Myrcella 18 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Vacationed in Hanoi for one week and decided to stay at this hotel for 1 night. I didn't go wrong. First impressions are important to me and this place didn't disappoint, the location is less than one hour from the airport, close to a wide array of restaurants and shops. The hotel is posh, clean and comfortable, the bed was one of the most comfortable beds I ever found in a hotel and the view of the city was worth every penny. I stayed in the 1 bedroom apartment with balcony on 6th floor which was quite spacious with plenty of storage space and conveniences. The property boasts spectacular views, The most important thing to mention is the customer service, every single person I encountered was friendly, polite, helpful and efficient. I am looking forward to my return. ##### Myrcella ### 10/10 Excellent #### Linda 6 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas. I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough. ##### Linda Stayed 5 nights in Nov 2023 ### 8/10 Good #### sharmaake 31 Jul 2024 Okei for short stay ##### sharmaake Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Nguyen 15 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location. The room is clean, the facilities are brandnew. Food is decent. The service staff was generally ok. ##### Nguyen Stayed 1 night in Sep 2023 ### 8/10 Good #### Jaromir 5 Jan 2025 Liked: Cleanliness, property conditions & facilities, communication Noisy street ##### Jaromir Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### NOURDINE 10 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A liottle bit noisy because of the road ##### NOURDINE Stayed 10 nights in Nov 2024 ### 8/10 Good #### Sean 23 Jan 2024 Liked: Cleanliness, property conditions & facilities The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am ##### Sean Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Kim Tuy?n 15 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication It’s very nice building, apartment brand new, lot of light with balcony, good location, reception very helpful! I will recommend to our friends Thank you so much! ##### Kim Tuy?n Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Kim Tuy?n 11 Apr 2024 Liked: Amenities The building is new, the apartment is nice, modern and fully furnished. I like this decoration, both of living room and bedroom is bright because of big glass door. I think its best place with that price. ##### Kim Tuy?n Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Kevin 18 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The room we booked was a 1-bedroom apartment, Complete with kitchen and laundry. It was also very clean and comfortable. I was a little concerned about being able to find vegetarian foods, but lucky me, there was a vegan restaurant in this hotel. The hotel also offers a litte grocery store in the basement, they make it easy! ##### Kevin ### 10/10 Excellent #### Linh 2 Jun 2024 Its clean!! and TV is smart one, which is plus ##### Linh Stayed 1 night in May 2024 ### 4/10 Poor #### Kwok Keung 21 Oct 2023 Liked: Cleanliness, communication Disliked: Property conditions & facilities Air conditioner is fault. I need ask several times to exchange ##### Kwok Keung Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Danny 11 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very clean place. Very modern. Feels like a mini condo. View out of the window was virtually non existent but doesn't matter. Still get lots of natural lighting. There's a chicken or cockatoo that will wake you up at 4am straight through till 8am or so though. And it's off the main road so you'll be hearing cars and bikes throughout the day. Normal if you're used to Vietnam city culture but could be jarring if you're expecting a quiet stay. It's walkable to a few places but at the same time can be slightly awkward for taxis to come through due to side road's size and entrances. There's a washer which is welcomed but no detergent of any kind. A bit odd considering the unit has almost everything else you'd need. Over all it's a great place ##### Danny Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### M Apartment 21 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The best reception service in my life, I would recommend 10/10\. We got help with laundry. Recommendations for exchanging money and sightseeing. They organized two amazing, two day long trips for us. The two receptionists that we met talked well in English. They were polite and friendly. They went extra mile and called different locations and services for us, f.e. reserved tickets to the water pupet theater. The room was clean and spacious. AC worked without any problem. There was always some water and tee in the room. There is a vegan restaurant on 1&2nd floor and city view rooftop cafe on 9th floor, The food was really tasty. Could not ask for more. The hotel is located on main road lead from city center to Hanoi airport. ##### M Apartment ### 4/10 Poor #### Michael 29 Oct 2023 Disliked: Cleanliness, property conditions & facilities This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley. This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy. Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however. ##### Michael Stayed 7 nights in Oct 2023 ---