Title: Apartment with residence Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Apartment with residence Apartments with kitchens, near West Lake ![Premium Apartment | Private kitchen | Full-sized fridge, microwave, stovetop, rice cooker](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/f71415e5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/06237088.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Apartment | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/12633b36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/58613e8f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Apartment | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/961f83de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Near West Lake, Apartment with residence provides everything you need. Stay connected with free in-room WiFi. 6.0 ## Popular amenities - Parking available - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=108060285&PinnedHotelID=108060285&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Deluxe Apartment | Living area | 45-inch LCD TV with satellite channels](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/7b4e26bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer LCD TV - 592 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Executive Apartment | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/w2877h1920x9y0-fcd68336.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer LCD TV - 861 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ![Luxury Apartment | Living area | 45-inch LCD TV with satellite channels](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/25416d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer LCD TV - 1184 sq ft - 3 bedrooms - Sleeps 9 - 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed ![Premium Apartment | Living area | 45-inch LCD TV with satellite channels](https://images.trvl-media.com/lodging/109000000/108070000/108060300/108060285/d90cee99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer LCD TV - 1776 sq ft - 4 bedrooms - Sleeps 12 - 3 King Beds, 1 Queen Bed and 1 Queen Sofa Bed ## You may also like Ad ![1 Bedroom Premier With Study | Living area | 49-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74280000/74273100/74273007/w1256h800x24y0-c8057f74.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Hanoi Tay Ho - Pool - Kitchen - Washer - Dryer £64 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-PARKROYAL-Serviced-Suites-Hanoi.h74273007.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![Premium Double or Twin with Old Quarter View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 23 reviews £77 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Solis-Hotel.h117697862.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 625 reviews £100 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Landmark72.h4772269.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/116000000/115430000/115421200/115421123/cdea080a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Splendid Premium Hotel Old Quarter - Pool - Breakfast included - Spa - Kids pool 9.8 Exceptional 98 reviews £81 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Splendid-Premium-Hotel.h115421123.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,001 reviews £103 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/117000000/116690000/116688300/116688282/5ba37a9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Dahlia Hotel & Apartments Long Bien - Parking included - Free WiFi - Restaurant - Air conditioning 6.8 6 reviews £19 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-The-Dahlia-Hotel-Apartments.h116688282.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![Breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8410000/8403400/8403335/922ae589_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Garden Hotel & Spa Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 160 reviews £38 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Garden-Boutique-Hotel-Spa.h8403335.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/120000/114500/114496/c2219673_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Hanoi Ba Dinh - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 920 reviews £85 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Pan-Pacific-Hanoi.h114496.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews £159 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16660000/16652200/16652182/54611203_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Champton Hanoi Hotel Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 621 reviews £56 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-The-Light-Hotel.h16652182.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ab219b27-1326-41bd-b78f-f3f348169a54&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Apartment-With-Residence.h108060285.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Apartment-With-Residence.h108060285.Hotel-Information) ## About the area Located in Hanoi, Apartment with residence is in the city centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) [View more Apartments in Hanoi](https://www.expedia.co.uk/Hanoi-Apartments.d1428-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03110%2C105.81495&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v6xCZ4D8bcWP_jTreVM2aCfyLXU=) 29 Lieu Giai street, 29, Hanoi, 100000 ### What's nearby - Embassy of Japan - 2 min walk - 0.1 miles - Lotte Center Hanoi - 2 min walk - 0.1 miles - West Lake - 20 min walk - 1.1 miles - Ho Chi Minh Mausoleum - 3 min drive - 1.6 miles - Hoan Kiem Lake - 6 min drive - 2.8 miles ### Getting around - Hanoi Railway Station - 12 min drive - Hanoi (HAN-Noi Bai Intl.) - 32 min drive ### Restaurants - ‪Pizza 4Ps Lotte Hanoi - ‬3 min walk - ‪Top of Hanoi - ‬4 min walk - ‪Shogun - ‬3 min walk - ‪Starbucks Vincom Metropolis Liễu Giai - ‬1 min walk - ‪Marukame Udon - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Apartment with residence Apartments with kitchens, near West Lake Valet parking and free Wi-Fi in public areas are available at this apartment building. Each apartment features a kitchen with a fridge and a stovetop, plus an all-in-one washing machine and dryer and an LCD TV with satellite channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request. Apartment with residence offers 20 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 45-inch LCD televisions come with premium satellite channels. Additionally, rooms include rice cookers and a hairdryer. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request. ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/13000000/12430000/12428900/12428812/757e93a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlanta Residences Hai Ba Trung - Kitchen - Washer - Dryer - Pet-friendly 8.8 Excellent 36 reviews £82 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=12428812&PinnedHotelID=12428812&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Penthouse | Private kitchen | Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/28000000/27350000/27341600/27341587/16216a0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### iRest Apartment Dong Da - Kitchen - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=27341587&PinnedHotelID=27341587&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Secured, covered valet parking on site (VND 150,000 per night) ### Family friendly - Children stay free (see details) ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Hob - Microwave - Paper towels - Rice cooker ### Dining - Wet bar ### Bedrooms - Bedroom - Hypo-allergenic bedding ### Bathroom - Bidet - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 45-inch LCD TV with premium satellite channels ### Outdoor areas - Furnished balcony ### Laundry - All-in-one washer/dryer - Laundry detergent ### Work spaces - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rug in room - No lift - Designated smoking areas ### Services and conveniences - Blackout drapes - Change of towels on request - Free bottled water - Housekeeping (on request) - Iron/ironing board ### Location highlights - In a business district - In the city centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units - 3 buildings - 40 floors - Cleaning products are eco-friendly - Housekeeping (on request) - Soundproofing - Towels (changed on request) ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property The host will greet guests on arrival ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 360000 per vehicle (one-way, maximum occupancy 3) - Valet parking fee: VND 150000 per night - Cleaning/housekeeping/linen fee: VND 150000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Apartment with residence Hanoi Apartment with residence Apartment Apartment with residence Apartment Hanoi ## Frequently asked questions ### Is Apartment with residence pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Apartment with residence? > Valet parking is available for VND 150000 per night. ### What time is check-in at Apartment with residence? > Check-in start time: 2:00 PM; check-in end time: 10:00 PM. ### What time is check-out at Apartment with residence? > Checkout is at noon. ### Does Apartment with residence provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 360000 per vehicle applies. ### Where is Apartment with residence located? > Located in Ba Dinh, this apartment building is within 1 mi (2 km) of Vincom Center Metropolis and West Lake. Hoan Kiem Lake is 2.6 mi (4.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Apartment with residence Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 10 Amenities ### 10 Eco-friendliness 10 - Excellent 2 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 2 ### 10/10 Excellent #### Thai Duong 11 Sept 2024 Liked: Cleanliness, amenities, room comfort, communication All the staff were very welcoming and I can feel that they are genuinely concerned and care for each guests. It’s our first time staying in this apartment and definitely won’t be the last! ##### Thai Duong Stayed 1 night in Sep 2024 ### 2/10 Terrible #### LAB 27 Nov 2024 Disliked: Cleanliness, room comfort, communication #### Do not book here under any circumstances. This is a very unpleasant accommodation. The host is rude, refuses cancellations, and does not provide refunds. Do not book here under any circumstances. ##### LAB Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Kelley 3 Mar 2025 Disliked: Communication #### BEWARE THIS PLACE BEWARE!! Do not book this place. We booked this place and had seen there was an option for a late check in upon request. We contacted the owner days before travel. The owner would read it and not respond. Finally on the day of travel the owner finally responded and said okay to our late check in at 10pm. We thought okay cool everything is good. We were so wrong. First off the actual address on hotels.com is not accurate on gps. Local taxi will bring you to that address on hotels.com and it’s a business building. The actual residence is around the corner down the street in a different building. Secondly, the owner would not respond when we arrived in Vietnam. He would read the messages and not respond. We made it at the agreed on time and no one was there. We called and called the owner and he would not answer. After standing outside for over 30 minutes trying to make him answer us…the owner responded and basically told us he left early and he wasn’t coming back to let us in. We had to go book at a hotel. Long story short, we did everything right on our end. Contacted the residence. Agreed on a time. Continued to update him when we arrived in Vietnam and our exact eta. Arrived at the appointed time. And the owner scammed us out of our money since he didn’t want to come open the door. Also hotels.com couldn’t refund us because it was out of their hands because the owner lied and said we came too late or who knows what lie. Also it wasn’t a language barrrier. ##### Kelley Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ANH 12 Nov 2024 Liked: Cleanliness, room comfort, communication #### Perfect stay! the apartment has a pleasant scent, bedroom is nicely arranged and tidy. we can request for towels to be changed every day but not cleaned every day. the balcony has a good view because it is on the 30th floor. the bathtub is difficult to use and the water flows a bit slow. there are full kitchen utensils for my family to cook a full meal. everything I write in a happy mood because of the wonderful vacation. ![](https://a.travel-assets.com/ugc/hotel-reviews/C6C145E3DCBB377860187C42E211203BEDCA74141731402963636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ANH Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peninsula Hotel Danang](https://www.expedia.co.uk/Da-Nang-Hotels-Peninsula-Hotel-Danang.h82966581.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)