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Reviews of Hotel Sol Azur Beach

4 out of 5
Hotel Sol Azur Beach
Boite Postale 07, Hammamet

Reviews

8.0

Very good

Rating 10 - Excellent. 107 out of 232 reviews" "
Rating 8 - Good. 61 out of 232 reviews" "
Rating 6 - Okay. 33 out of 232 reviews" "
Rating 4 - Poor. 11 out of 232 reviews" "
Rating 2 - Terrible. 20 out of 232 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mondher

Stayed 7 nights in Apr 2024
Response from The SOL AZUR team on 2 May 2024
Dear Mondher.Thank you for your review. We really appreciate that you took the time to rate your experience with us! We regret that your stay with us did not fully satisfy you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

2/10 Terrible

Saharu

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Parking so small Crowded hotel Breakfast is horrible
Stayed 1 night in Nov 2023
Response from The SOL AZUR team on 5 Nov 2023
Dear customer.Thank you for your review. We are sorry that you were not satisfied with your stay with us.We will take note of your comments and pass them on to management to improve on the points you mentionedWe hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Moez

Stayed 1 night in Oct 2023
Response from L’équipe SOL AZUR on 4 Nov 2023
Cher Moez.Merci beaucoup pour votre avis. Nous apprécions vraiment que vous ayez pris le temps d'évaluer votre expérience avec nous ! Nous nous estimons chanceux d'avoir des clients comme vous.Nous espérons vous recevoir à nouveau dans notre établissement.CordialementL’équipe SOL AZUR

10/10 Excellent

Hye Kyung

Stayed 1 night in Oct 2023
Response from The SOL AZUR team on 29 Oct 2023
Dear Hye Kyung.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

8/10 Good

Aziz

Stayed 4 nights in Oct 2023
Response from L’équipe SOL AZUR on 18 Oct 2023
Cher Aziz.Merci beaucoup pour votre avis. Nous apprécions vraiment que vous ayez pris le temps d'évaluer votre expérience avec nous !Nous espérons vous recevoir à nouveau dans notre établissement.CordialementL’équipe SOL AZUR

6/10 Okay

Terry, Seattle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked the water pressure, the view and the proximity to the beach. We appreciated the life guard, Fathi and the money changer Ahlen. We found the property in poor repair, the breakfast included cold eggs and stale bread. The loud music played from morning until night. No working AC, only the fan worked. Upon leaving we were quoted double the going rate for a private driver to Sousse.
Stayed 4 nights in Oct 2023
Response from The SOL AZUR team on 9 Oct 2023
Dear Terry.Thank you for your review. We really appreciate that you took the time to rate your experience with us! We will take note of your comments and pass them on to management to improve on the points you mentionedWe hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

2/10 Terrible

Alberto Alejandro

Stayed 1 night in Sep 2023
Response from The SOL AZUR team on 3 Oct 2023
Dear customer.Thank you for your review. We appreciate that you took the time to rate your experience with us ! We are sorry that you were not satisfied with your stay with us.What do you think could be improved?We hope to welcome you again to our establishment.Best regardsThe SOL AZUR team

6/10 Okay

Ahmed

Stayed 2 nights in Sep 2023
Response from The SOL AZUR team on 6 Sept 2023
Dear Ahmed.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! What do you think could be improved ?We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

8/10 Good

zemni

Stayed 1 night in Aug 2023
Response from L’équipe SOL AZUR on 20 Aug 2023
Chers clients.Merci beaucoup pour votre avis. Nous apprécions vraiment que vous ayez pris le temps d'évaluer votre expérience avec nous ! Nous espérons vous recevoir à nouveau dans notre établissement.CordialementL’équipe SOL AZUR

10/10 Excellent

Rached

Stayed 7 nights in Jul 2023
Response from The SOL AZUR team on 12 Jul 2023
Dear Rached.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

2/10 Terrible

Tayaa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible, the rooms were dirty, and overall should not be ratesd a 4star hotel.
Stayed 1 night in Jun 2023
Response from The SOL AZUR team on 3 Jul 2023
Dear Tayaa.Thank you very much for your review. We appreciate that you took the time to rate your experience with us! What do you think could be improved?Best regardsThe SOL AZUR team

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shouldn’t be 4 star hotel . It’s an old and dirty and no service
Stayed 1 night in Jun 2023
Response from The SOL AZUR team on 26 Jun 2023
Dear clients.Thank you for your opinion. We appreciate that you took the time to rate your experience with us!What do you think could be improved ? What was wrong ?CordiallyThe SOL AZUR team

8/10 Good

Abdulhafid

Stayed 2 nights in Jun 2023
Response from The SOL AZUR team on 12 Jul 2023
Dear Abdulhafid.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us!We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Melinda

Stayed 8 nights in Jun 2023
Response from The SOL AZUR team on 17 Jun 2023
Dear Melinda.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Lyes

Liked: Cleanliness, staff & service, property conditions & facilities
It was good time
Stayed 3 nights in Jun 2023
Response from The SOL AZUR team on 8 Jun 2023
Dear Lyes.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Kaouthar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I checked in, the experience was great. The staff is very friendly and helpful. I had a double room reservation and they accommodated us with a suite that had an ocean view. The rooms were clean and well equipped. I would absolutely come back and stay at this hotel.
Stayed 3 nights in Jun 2023
Response from The SOL AZUR team on 7 Jun 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

8/10 Good

Marlene

Stayed 11 nights in May 2023
Response from The SOL AZUR team on 8 Jun 2023
Dear Marlene.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Khaled

Stayed 2 nights in Jun 2023
Response from The SOL AZUR team on 6 Jun 2023
Dear Khaled.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Khaled

Stayed 2 nights in May 2023
Response from The SOL AZUR team on 4 Jun 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Mounir

Business traveller
Stayed 4 nights in May 2023
Response from The SOL AZUR team on 12 May 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

6/10 Okay

JOSE ENRIQUE

Stayed 2 nights in Apr 2023
Response from The SOL AZUR team on 12 May 2023
Dear clients.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.What do you think could be improved?We hope to welcome you again in our establishment.Best regardsThe SOL AZUR team

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly. Hotel was clean. Food options were cery satisfying.
Response from SolAzur on 14 Jan 2023
Thank you Dear,you are welcome

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from SolAzur on 6 Jan 2023
Merci a vous nous sommes très heureux de vous accueillir dans votre Hôtel

2/10 Terrible

Mondher

Disliked: Cleanliness, property conditions & facilities, room comfort
simply disspointed
It is so sad to see a loved place turn into a not so good property. Service is low. I would not recomend it like I used too
Stayed 1 night in Sep 2022
Response from Tebib Fares on 3 Nov 2022
We thank you for your commentThis will allow us to improve our quality of servicehope to welcome you very soon

10/10 Excellent

Halim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect from front host Nozha all the way to chef Saber and shoban, I loved the stay so i had to go back again for another 2 more nights and want me to finally enjoy my vacation
Stayed 2 nights in Sep 2022
Response from Tebib Fares on 3 Nov 2022
we thank you for your commentThis allows us to improve our service qualityI hope to see you soon

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is 8of10 friendly and helpful people in reception. All of them they were friendly. Special the lady in cashier she was really lovely lady
Stayed 1 night in Sep 2022
Response from tebib Fares on 5 Nov 2022
Our establishment had the honor of welcoming you The management and staff would like to thank you for the trust you place in us. Your opinion interests us ! this will help us to improve our quality of service See you soon

6/10 Okay

Mohamed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Sol Azur: great time for renovation
The hotel needs to be renovated, it is below average. Old, old fashioned, dirty carpets. It's unfair for the lovely and friendly staff ! They deserve better place to work. Food below average, except green salad and some hot meals.
Stayed 2 nights in Sep 2022
Response from Tebib Fares on 3 Nov 2022
we thank you for your commentThis will allow us to improve our quality of servicehope to welcome you very soon

4/10 Poor

Ben

Very old building old furniture Very dirty food not fresh and the room with broken shower they change the sheets every three days they put one towel to shower it is a terrible place I won’t give it one star Ben lutfi
Stayed 4 nights in Aug 2022
Response from Tebib Fares on 3 Nov 2022
we thank you for your commentThis will allow us to improve our quality of servicehope to welcome you very soon

4/10 Poor

Aisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much
Stayed 5 nights in Aug 2022
Response from TEBIB FARES on 5 Nov 2022
Our establishment had the honor of welcoming you. The management and staff would like to thank you for the trust you place in us. Your opinion interests us ! this will help us improve our quality of service See you soon

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service
Hotel staff is very friendly and the food was very good for breakfast and dinner. Beach is beautiful and loved the nightly entertainment on the stage.
Stayed 10 nights in Jul 2022
Response from TEBIB FARES on 5 Nov 2022
Our establishment had the honor of welcoming you. The management and staff would like to thank you for the trust you place in us. Your opinion interests us ! this will help us improve our quality of service See you soon

10/10 Excellent

Rached

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J,ai bcp aime cet hotel et son personnel.je compte
La chambre 1125 etait bien adaptee a ma condition et grace a monsieur Fawzij,ai passe un agreable sejour dans cet hotel La cuisine etait variee et de bon gout Le personnel etait nonseulent gentil mais tres avenant et surtout serviable
Stayed 5 nights in Jul 2022
Response from TEBIB FARES on 26 Jul 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

8/10 Good

Murat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so good but it must be more clean especially about the facility areas. Receptionists must be more helpfull. But overall I can say it was good experiences and good holiday.
Stayed 3 nights in Jul 2022
Response from TEBIB FARES on 26 Jul 2022
DEAR We thank you for your comment and hope to welcome you once again Best regards Cordially

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

6/10 Okay

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in desperate need of a refresh, carpets are filthy and stained and my room had puddles of brown goo and sheets did not seem clean( hairs on sheets- it was cleaned and changed upon request). Hotel advertised amenities that were not available and while the staff were nice and very polite they never returned with information on my queries. The gardening near my bungalow was terrible and looked as though it hadn’t been done for a long time ( broken pavement, overgrown plants and balustrade that hadn’t seen a wipe for years) which ruins the experience. The hotel claims rooms renovated a few years ago but I doubt that’s the case, my mattress, room fittings and very limited tv we’re at least 20 years old ( and no kettle or iron) The food was average and catered for a limited clientele ( and breakfast pastries did not seem fresh). This place looked as though it was once very nice but those days are gone unless some money is spent to update.
Stayed 4 nights in Jul 2022
Response from TEBIB FARES on 26 Jul 2022
Dear We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing … the only complaint I have was dinner meat seemed old. Other than that great customer service, amazing view. My family enjoyed it sooo much.
Stayed 2 nights in Jul 2022
Response from TEBIB FARES on 26 Jul 2022
Dear We thank you for your comment and hope to welcome you once again Best regards

4/10 Poor

OUSSAMA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't clean. The bathroom is dirty , the sink is full of hair, the bathtub is also dirty, the floor is not clean, there's dust all over the place. I just want to understand why this hotel has 4 stars. Overall it's such a waste of money honestly
Stayed 1 night in Jul 2022
Response from TEBIB FARES on 26 Jul 2022
Dear We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome vacation
Great location. Great breach. Room is great with an amazing water and pool view. Staff is very welcoming and very professional. The manager Madame Dorsaf offered us free access to the thalasso spa and jacuzzi. The all inclusive buffet is nice with varieties of food and chef Saber made sure we're happy and offered extra items not in the buffet. The hotel also offers many indoor and outdoor fun activities and they even have free evening shows. I highly recommend Hammamet and Sol Azur. We chose the place based on online reviews and we're sure not disappointed
Stayed 6 nights in Jun 2022
Response from TEBIB FARES on 26 Jun 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

8/10 Good

Basher

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Despite the reception, which was not satisfactory, but there were good services for cleaning and eating, the air conditioner was not working in the room, it needed some maintenance; in general good.
Stayed 2 nights in Jun 2022
Response from TEBIB FARES on 26 Jun 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

2/10 Terrible

Ridha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in May 2022
Response from tebib fares on 2 Jun 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

2/10 Terrible

Ikram

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing was open is the restaurant , every thing was closed no pool no kids area no restaurant no coffee place no beach , It was horrible it feels like a hunted place ! Big disappointment.
Stayed 3 nights in May 2022
Response from TEBIB FARES on 21 Jun 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

10/10 Excellent

Ahmed Tlili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing,
Stayed 4 nights in May 2022
Response from TEBIB FARES on 16 May 2022
We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

Sana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time in Sol Azure
I had a lovely time in Sol Azure hotel. All the staff were kind and friendly. Thank you Mrs Dorsaf, Chef Saber and Mondher for spoiling us and for making our stay memorable. Keep up the good work 👏
Stayed 2 nights in May 2022
Response from TEBIB FARES on 13 May 2022
We thank you for your comment and hope to welcome you once again Best regards

8/10 Good

Abdulkarim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karim
Hotel was good . Staff were friendly. Special thanks to miss Dursaf who offered us a free dinner as gift from hotel. She did her best to make our stay comfortable. Price compared with services is very good
Stayed 2 nights in Apr 2022
Response from tebib fares on 29 Apr 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

8/10 Good

Simon, Gatineau

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, lots to do too. When we were there in March, It's under renovation, which should be better soon. Even our stay was very well taken care of too. Good food, service is amazing. Staff were all friendly and generous.
Stayed 3 nights in Apr 2022
Response from TEBIB FARES on 27 Apr 2022
We thank you for your comment and hope to welcome you once again Best regards

8/10 Good

Simon, Gatineau

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, staff are very accommodating, especially Mrs. Dorsaf and her team were very helpful and supporting for every request. They made our stay very pleasant. Good place to stay, will do it again next trip.
Stayed 3 nights in Apr 2022
Response from TEBIB FARES on 6 May 2022
We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

bilel, gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place , the food was amazing , i was helped by madame Dorsaf at the reception she upgraded our room to a sea view at no extra charge . I had an amazing experience i will be back for sure
Stayed 1 night in Mar 2022
Response from Tebib Fares on 26 Mar 2022
We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

brahim

Liked: Property conditions & facilities, room comfort
Très bon hôtel, je recommande
Très bon hôtel, je recommande Merci madame dorsaf à la réception
Stayed 2 nights in Mar 2022
Response from Tebib Fares on 29 Mar 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

10/10 Excellent

Faouzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in the area. Right in the beach and Close to downtown. Very clean, wonderful food very tasty coocked by chef Saber. Very friendly stuff specially Madame Dorsaf. Thank you so much.
Stayed 1 night in Mar 2022
Response from Tebib Fares on 24 Mar 2022
We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

Redouane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est un excellent havre de paix. Toutes les commodités sont reunis pour nous assurer un séjours tranquil et paisible. Nous avons pris une chambre avec vue sur mer. Nous étions bien servis avec une vue splendide, et un lever du soleil à couper le souffle. Nous avions notre bébé avec nous qui a bien profité de la piscine couverte. Comme ce n'était pas encore la saison de la plage, la piscine couverte est la cerise sur le gâteau avec excellence. Le staff était tres aimable avec nous, une gentillesse et professionnalisme incroyables. Madame Dorsaf etait au four et au moulin, excellente communication et un service clientèl digne des meilleurs hôtels. Elle a su gérer toutes les situations et toujours à l'écoute des clients. En plus de son cadre agréable, le buffet etait très riche et varié aux goûts de chacun. Nous avons déjà hâte d y retourner !!
Stayed 3 nights in Mar 2022
Response from Tebib Fares on 23 Mar 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

6/10 Okay

Marcy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
First, I want to start out with how awesome the staff is at Hotel Sol Azur Beach. Always friendly and ready to help or chat. Especially Madame Dorsaf who made us feel so very welcome. She went above and beyond to ensure that we were well attended to. We were given excellent rooms with amazing pool and sea views. Everything was clean and ready on our arrival, and check in was a breeze. The reception staff , Imen, Nozha and Adnene were wonderful. Always friendly faces and kind words, and eager to assist us .Breakfast serving staff and cooks were really nice. Amazing omelettes everyday from Lotfi Almalky. And bartender, Taher , really made us feel welcome and valued as clients. Unfortunately though, not all was as we hoped for our vacation. The hotel had very few other guests and this resulted in there being no activities, shows, and most meals not being offered by Sol Azur. We were sent next door to Hotel Bel Azur Thalasso & Bungalows for almost every amenity. This was not convenient and a bit of an issue when raining.. The Hotel Sol Azur does not have an indoor pool or a fitness room. Both of these are next door at Hotel Bel Azur. (The fitness room is an extra 30 TD per visit) If your going to travel here at this time of year (end of February to Mid-March) we would recommend booking directly with Hotel Bel Azur because you’ll be here all day everyday anyway. I’m so thankful for the amazing staff at Sol Azur for making up for the hotels lacking features
Stayed 16 nights in Feb 2022
Response from Tebib Fares on 19 Mar 2022
We thank you for your comment and hope to welcome you once again Best regards