Reception

Reviews of Chateau Bedford, Trademark Collection by Wyndham

4 out of 5
Chateau Bedford, Trademark Collection by Wyndham
133 Kearney Lake Rd, Halifax, NS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 987 out of 1554 reviews" "
Rating 8 - Good. 409 out of 1554 reviews" "
Rating 6 - Okay. 94 out of 1554 reviews" "
Rating 4 - Poor. 35 out of 1554 reviews" "
Rating 2 - Terrible. 29 out of 1554 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Bansi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cleanliness and even better staff and customer service
Stayed 1 night in Apr 2024

4/10 Poor

karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service and friendly service is important to me! When I checked in the girl was not friendly, my husband and I stay here every time we come to Halifax, which is a lot. We have always received excellent customer service. She didn’t even tell us about breakfast, what time is was . No welcoming when I got there. We knew the information, but that is not the point.
Stayed 1 night in Apr 2024
Response from AM on 28 Apr 2024
Thank you for taking the time to review your stay with us Karen. I am so sorry to hear about your experience this weekend. I know that we do have a brand new staff member who is only on her 4th day with us and I believe she was just starting to attempt doing check ins this weekend. This feedback is extremely helpful and definitely points out areas that may need more focus than others. We definitely appreciate your loyalty and hope to welcome you back another time.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was very easy, room was clean !
Stayed 1 night in Apr 2024
Response from AM on 28 Apr 2024
Thank you for taking the time to review your stay with us Jennifer. Thank you for all of your feedback and we are glad you had a great stay. We hope to see you back again soon.

10/10 Excellent

Doreen

Travelled with family
Liked: Amenities
Just an overall great experience!
Stayed 1 night in Apr 2024
Response from AM on 28 Apr 2024
Thank you for taking the time to review your stay with us Doreen. We are so happy to hear you had such a great stay and we look forward to welcoming you back again soon.

10/10 Excellent

mansorah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Dec 2023
Response from AM on 28 Apr 2024
Thank you for taking the time to review your stay with us Mansorah. We are so happy to hear you had a great experience and we hope to welcome you back again soon.

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank You , for the pleasant stay
Stayed 1 night in Apr 2024
Response from AM on 28 Apr 2024
Thank you for taking the time to review your stay with us Evelyn. We are so happy to hear that you had a pleasant stay and we look forward to welcoming you back another time.

10/10 Excellent

Loretta, Garlands Crossing

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here all the time and have yet to have a bad experience.
Stayed 1 night in Apr 2024
Response from AM on 28 Apr 2024
Thank you for taking the time to review your stay with us Loretta... and thank you for your continued loyalty. We look forward to the next time we can welcome you back.

6/10 Okay

DASIK

Stayed 1 night in Apr 2024
Response from AM on 21 Apr 2024
Looking at your score I am assuming your stay with us did not live up to expectations Dasik. I hope we have the chance to welcome you back in the future and provide you with a superior experience.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AM on 21 Apr 2024
Thank you for the lovely score Paul. We hope to welcome you back again soon.

10/10 Excellent

Maia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained and clean.
Stayed 1 night in Apr 2024
Response from AM on 21 Apr 2024
Thank you for the lovely score Maia. We hope to welcome you back again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Nothing
Stayed 1 night in Apr 2024
Response from AM on 21 Apr 2024
Thank you for the lovely score Jason. We hope to welcome you back again soon.

10/10 Excellent

Shayne

Liked: Property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from AM on 15 Apr 2024
Thank you for the lovely score Shayne. We hope to welcome you back again soon.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Quiet
Stayed 4 nights in Apr 2024
Response from AM on 8 Apr 2024
Thank you for taking the time to review your stay with us Andre. We can't wait to welcome you back.

10/10 Excellent

barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , breakfast is spot on , staff friendly this is our third time .. we will be back !
Stayed 1 night in Apr 2024
Response from AM on 8 Apr 2024
Thank you for taking the time to review your stay with us Barb and thank you for your continued loyalty and feedback. We can't wait to welcome you back.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Mar 2024
Response from AM on 8 Apr 2024
Thank you for taking the time to review your stay with us Peter. We hope to welcome you back again soon.

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AM on 8 Apr 2024
Thank you for the lovely score Mylene. We hope to welcome you back again soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking spots
Stayed 1 night in Mar 2024
Response from AM on 8 Apr 2024
Thank you for taking the time to review your stay with us James. We hope to welcome you back again soon.

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot breakfast. Room was very clean including the bathroom.
Stayed 2 nights in Mar 2024
Response from AM on 3 Apr 2024
Thank you for taking the time to review your stay with us Kathy. Thank you for all of your wonderful feedback and we look forward to hosting you again another time.

8/10 Good

Monica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on 3 Apr 2024
Thank you for the lovely score Monica. We hope to welcome you back again soon.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in a bit early. The room is very clean
Stayed 1 night in Mar 2024
Response from AM on 30 Mar 2024
Thank you for taking the time to review your stay with us Melanie. I'm so happy we were able to accommodate your early check in and that you found the room to be clean. We hope to welcome you back again soon.

10/10 Excellent

Loretta, Garlands Crossing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe leaving my vehicle unlocked. The Irving across the street was super convenient!
Stayed 1 night in Mar 2024
Response from AM on 30 Mar 2024
Thank you for taking the time to review your stay with us Loretta. We are so glad to hear that you feel safe when staying at the hotel. That is extremely important for being able to have a relaxing stay. We look forward to hosting you again soon.

8/10 Good

man

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
easy to arrive and the room is quiet.
Stayed 1 night in Mar 2024
Response from AM on 30 Mar 2024
Thank you for taking the time to review your stay with us Man. We rally appreciate the feedback and are happy you had a nice quiet stay. We hope to welcome you back again soon.

10/10 Excellent

Tracey

Business traveller
Liked: Property conditions & facilities
Clean safe east highway access
Stayed 1 night in Mar 2024
Response from AM on 30 Mar 2024
Thank you for taking the time to review your stay with us Tracey. Thank you for the feedback and we are happy you had a great stay. We hope to welcome you back again soon.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on 27 Mar 2024
Thank you for the lovely score Valerie. We hope to welcome you back again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on 27 Mar 2024
Thank you for the lovely score Jennifer. We hope to welcome you back again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on 27 Mar 2024
Thank you for the lovely score Gary. We hope to welcome you back again soon.

8/10 Good

Steve

Liked: Amenities, property conditions & facilities
Great night sleep
Stayed 1 night in Mar 2024
Response from AM on 23 Mar 2024
Thank you for taking the time to review your stay with us Steve. So glad to hear that you had a great nights sleep with us and we hope to be able to accommodate you again in the future.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Breakfast was great. Rooms were clean. Can’t ask for better than that! Highly recommend
Stayed 1 night in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to write such an amazing review Gail. We appreciate all the kind words and feedback. We hope to see you back again soon.

8/10 Good

Katherine

Stayed 2 nights in Mar 2024
Response from AM on 8 Apr 2024
Thank you for the lovely score Katherine. We hope to see you again soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AM on 20 Mar 2024
Thank you for the lovely score Wendy. We hope to be welcoming you back again soon.

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff were helpful and friendly, pool was so fun for the kids, room was lovely and there is an amazing continental breakfast. We’ll be back!
Stayed 1 night in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to write this lovely review Leslie. So glad to hear that you had a wonderful stay and the kids got to enjoy the pool and everyone enjoyed the breakfast as well. We hope to see you back again soon.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the château Bedford. It’s within walking distance to Tim Hortons, 2 pizza establishments, Subway, and 2 convenience stores/gas station. Breakfast that is included with your stand is great. It has a variety of options for breakfast and what I chose was yummy.
Stayed 2 nights in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to review your stay with us Patricia. I am so happy to hear that the location of the hotel worked our well for you and you found lots of stuff close by that was helpful. So glad to hear that you enjoyed the breakfast as well and all of your feedback is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The free breakfast was delicious. We even were served sausage and bacon free for breakfast which I felt was such a nice touch. The staff were all so friendly and professional. The only thing we didn’t like was the amount of chlorine in the pool. Way too much chlorine, so we chose not to swim. Other than that, our stay was perfect.
Stayed 3 nights in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to review your stay with us Jennifer. Thank you for writing such a lovely review and providing us with wonderful feedback. There was an issue with the pool one evening because of the high number of people that were using it the system was pumping in more chlorine to compensate and it did end up getting a little too high. Hopefully we can welcome you back another time that you can take advantage of and enjoy the pool.

6/10 Okay

Tracey

Travelled with family
The hotel is decent and clean however, there were kids playing in the hall outside our room until 12:30am. I realize it is not the hotels fault (bad on the parents)….I am wondering if there was a hockey tournament? We had to call guest services twice before the situation changed.
Stayed 1 night in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to review your stay with us Tracey. Indeed there was one week I believe the week of March Break that we did have some sports teams staying with us. I'm glad to hear that our team was able to get the issue resolved for you. We hope to welcome you back another time.

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit dated but clean. The check in staff were efficient and polite. My room was close to the front desk so a bit louder than I would have liked.
Stayed 1 night in Jan 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to review your stay with us Karen. Hopefully we have another opportunity to welcome you back and we can make sure your room is in a location that would be more relaxing.

10/10 Excellent

Lisa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable and clean. Staff was friendly and helpful. The included breakfast was excellent and provided many choices.
Stayed 1 night in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to review your stay with us Lisa. Thank you for all the kind comments and feedback. We are so glad to hear that you had a great stay. We hope to see you again soon.

10/10 Excellent

Kyi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Tim Hortons 50ft away Kids loved the pool Breakfast was very good
Stayed 1 night in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to review your stay with us Kyi. We are so glad to hear that the location of the hotel worked out well for you and that your kids for to take advantage of the pool and you got to enjoy breakfast as well. Hopefully we will see you back again soon.

10/10 Excellent

Freya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean, quiet. Nice staff.
Stayed 1 night in Mar 2024
Response from AM on 20 Mar 2024
Thank you for taking the time to review your stay with us Freya. We are so happy you enjoyed the stay with us and we appreciate your feedback. We hope to see you again soon.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AM on 8 Apr 2024
Thank you for the lovely score Edwin. We hope to welcome you back again soon.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AM on 20 Mar 2024
Thank you for the lovely score Raymond. We hope to see you back again soon.

10/10 Excellent

Sharon

Stayed 1 night in Mar 2024
Response from AM on 3 Apr 2024
Thank you for the lovely score Sharon. We hope to welcome you back again soon.

10/10 Excellent

Angel, Yarmouth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here! When we stay in Halifax it’s our go to!
Stayed 1 night in Mar 2024
Response from AM on 14 Mar 2024
Thank you for taking the time to review your stay with us Angel... and thank you for your continued loyalty. We look forward to welcoming you back soon.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024
Response from AM on 14 Mar 2024
Thank you for taking the time to review your stay with us Anne. We look forward to welcoming you back another time.

8/10 Good

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Jan 2024
Response from AM on 14 Mar 2024
Thank you for taking the time to review your stay with us Dan. We hope to welcome you back soon.

6/10 Okay

Lori

Disliked: Staff & service, property conditions & facilities
While the hotel interior has had some updates it still feels old and unkept. The room was decently clean; bed / pillows decently comfortable; hallways smelled weird, parking lot was not well lit in all areas and hotel was excessively noisy even just hearing doors opening and closing at all hours and I’m not usually bothered by noise like that. While the check in process was standard, staff were not helpful and friendly. I spent as little time as possible at the property and won’t be going back.
Stayed 2 nights in Mar 2024
Response from AM on 14 Mar 2024
Thank you for taking the time to review your stay with us Lori. I am extremely disheartened to hear that your stay with us did not meet your expectations. As you can probably see from the majority of our reviews and our score we tend to receive wonderful feedback about the property. I am very taken a back by the comment about the staff not being friendly or helpful. Our customer service is of the utmost importance to us and we always receive glowing feedback in that regard. We will definitely take your comments and see where improvements can be made. We wish we would have the opportunity to welcome you back.

10/10 Excellent

Byard, Meadowvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel conveniently located.
Stayed 1 night in Mar 2024
Response from AM on 14 Mar 2024
Thank you for taking the time to review your stay with us Byard. We hope to welcome you back again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and great price
Stayed 1 night in Mar 2024
Response from AM on 14 Mar 2024
Thank you for taking the time to review your stay with us Jennifer. We hope to welcome you back again soon.