TV, fireplace, heated floors
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Reviews of Mountainside Hakuba

3.5 out of 5
Mountainside Hakuba
Hokujyo 4313-1, Kitaazumi, Hakuba, Nagano

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Kiyoshi

Stayed 3 nights in Feb 2023

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great apartment with stunning view, friendly and helpful staff, good location.
Response from Guest Service Team on 9 Dec 2022
Dear Mandy,Thank you very much for your positive comment, which encouraged our staff greatly.We will keep up our services and rellay look forward to having you here again.

8/10 Good

Yutaka

Stayed 2 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for ski. Very clean rooms and good service.
Stayed 2 nights in May 2019
Response from Mountain side staff on 29 Jun 2019
Dear David Thank you so much for staying at Muntain side and also for your compliment. We are glad that you had a good memory with us in Hakuba. Hakuba has an amazing summmer activities like MTB, paraglider etc. All staff of mountain side is looking forward to seeing you very soon. Mountain side

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

10/10 Excellent

Hing Lung Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
家族で利用しました。 各ベッドルームにバストイレがあり、お部屋も清潔で、すごくリッチでした。また利用したいと思います。
Stayed 1 night in Aug 2021
Response from マウンテンサイド　ゲストサービスチーム一同 on 20 Aug 2021
この度はマウンテンサイド白馬をご利用いただき誠にありがとうございます。 またこのようなレビューを頂戴し大変嬉しく思います。 またのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021
Response from Mountain Side on 31 Mar 2021
ご滞在いただき、ありがとうございます。 ご満足いただけたようで、大変嬉しく存じます。 またのお越しをお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
赤ちゃんと4歳児を連れての初めてのスノボー旅行。お陰さまでとても快適に過ごせました。 何から何まで丁寧に対応していただき、とても助かりました！またぜひ今度はもっと長くゆっくりしたいと思いました。
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019