Title: HAKODATE Umi no Kaze Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HAKODATE Umi no Kaze Hotel with free parking, 4-minute walk to Yunokawa Hot Spring ![Deep-soaking bathtub](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/6f8387ff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/f4c769e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/9122b821.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/171563da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/2e747455.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HAKODATE Umi no Kaze offers a peaceful indoor mineral hot spring for unwinding after exploring garden paths. Near Yunokawa Hot Spring, the hotel includes a library, restaurant, and shopping options, creating a complete relaxation experience that guests consistently praise. 8.2 Very good ## Popular amenities - Spa - Housekeeping - Parking included - Air conditioning - Free WiFi - Restaurant £155 4 Dec - 5 Dec ## Room options ### Check availability for these dates Tonight [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 4 - Dec 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=16226163&PinnedHotelID=16226163&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/w651h440x9y0-10e89b64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 ![Triple Room (Heisei Modern) [Not for Single Use] | 1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/1563c7fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (Heisei Modern) \[Not for Single Use\] ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding Blackout curtains Separate bedroom - 710 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/774efce6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding Blackout curtains Separate bedroom - 710 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/171563da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Japanese Western Style Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding Blackout curtains Separate bedroom - 710 sq ft - Sleeps 4 - 2 Single Beds and 2 Single Futons ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/774efce6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fine View Bath Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding Blackout curtains Separate bedroom - 710 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/171563da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fine View Bath Japanese Western Style Room ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding Blackout curtains Separate bedroom - 710 sq ft - Sleeps 4 - 2 Single Beds ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/3f18d22a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese and Western Room with View Bath - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/cd415fff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese and Western Room - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/626c101b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ![1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/f3a7bbac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Fine View Bath - Sleeps 2 ### Family Japanese-Style Room \[City Side, 3rd Floor / 36 Tatami / With Unit Bath\] \[Standard\] \[Japanese Room\] \[Non-Smoking\] - Sleeps 8 ### Suite Twin Room - Sleeps 2 ![Bathroom amenities | Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/943c2b78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 4 ### Junior Twin Suite - Sleeps 2 ![Living area | Flat-screen TV](https://images.trvl-media.com/lodging/17000000/16230000/16226200/16226163/5b34f617.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor Executive, Twin With Bath, Ocean View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakodate-Hotels-HAKODATE-Umi-No-Kaze.h16226163.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakodate-Hotels-HAKODATE-Umi-No-Kaze.h16226163.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.77854%2C140.78238&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wZsoDoLYFRuYp8yU2gITpA7sfO8=) 1-18-15 Yunokawa-cho, Hakodate, 042-0932 #### What's nearby - Yunokawa Hot Spring - 5 min walk - 0.3 miles - Yunokawa Onsen - 6 min walk - 0.4 miles - Hakodate Tropical Botanical Garden - 11 min walk - 0.6 miles - Yukura Shrine - 11 min walk - 0.6 miles - Hakodate Velodrome - 3 min drive - 1.5 miles #### Getting around - Yunokawa-Onsen Station - 4 min walk - Hōrai-Chō Station - 8 min drive - Hakodate (HKD) - 6 min drive #### Restaurants - ‪一文字 函館本店 - ‬11 min walk - ‪ラーメン ブルートレイン - ‬5 min walk - ‪ジンギスカン テムジン - ‬6 min walk - ‪マクドナルド 湯川生協店 - ‬5 min walk - ‪エンデバー - ‬5 min walk ## About this property ### HAKODATE Umi no Kaze Hotel near Yunokawa Hot Spring Located close to Yunokawa Onsen and Hakodate Racecourse, HAKODATE Umi no Kaze provides an indoor mineral hot spring (onsen), shopping on-site and a garden. For some rest and relaxation, visit the sauna. In addition to a library and a restaurant, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Hot springs on-site, luggage storage and multilingual staff - A lift, free newspapers and a gift shop Room features All 56 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with bidets and free toiletries - Fridges, electric kettles and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/67000000/66710000/66704200/66704123/206e9e4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakodate Yunokawa Onsen Umi to Akari / Hewitt Resort Yunokawacho - Parking included - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 345 reviews £68 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=66704123&PinnedHotelID=66704123&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/16000000/15920000/15915400/15915357/e0a26278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakodate Hotel Banso Yunokawacho - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 328 reviews £85 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=15915357&PinnedHotelID=15915357&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/23000000/22410000/22404900/22404815/7f596176.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yunokawa Prince Hotel Nagisatei Yunokawacho - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 187 reviews £121 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=22404815&PinnedHotelID=22404815&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994056/d2ffc454.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imagine Hotel & Resort Hakodate Yunokawacho - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 79 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=7994056&PinnedHotelID=7994056&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/31000000/30610000/30608600/30608572/d28b249c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ＆ Spa Century Marina Hakodate Hakodate - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 672 reviews £109 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=30608572&PinnedHotelID=30608572&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4020000/4014400/4014383/eb0b2c46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanabishi Hotel Yunokawacho - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 370 reviews £66 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4014383&PinnedHotelID=4014383&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/47000000/46340000/46334000/46333902/7cdfd4d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tokyu Stay Hakodate Asaichi Akarinoyu Hakodate - Free WiFi - Air conditioning - Breakfast available - Laundry 9.0 Wonderful 1,048 reviews £76 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=46333902&PinnedHotelID=46333902&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/9000000/8200000/8194700/8194605/fe7da11e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakodate Kokusai Hotel Hakodate - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,024 reviews £64 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=8194605&PinnedHotelID=8194605&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/38000000/37510000/37502200/37502193/4028fd15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La'gent Stay Hakodate Ekimae Hakodate - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,014 reviews £52 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=37502193&PinnedHotelID=37502193&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/17000000/16290000/16284900/16284830/2fe3b0af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Takubokutei Yunokawacho - Spa - Free WiFi - Restaurant - Air conditioning 7.8 Good 77 reviews £123 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16284830&PinnedHotelID=16284830&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free uncovered self parking on site ### Food and drink - A restaurant ### Things to do - Hot springs - Library - Sauna - Shopping ### Family friendly - In-room refrigerator - Living room - Separate bedroom - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden ### Spa - Couples treatment rooms - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Iron/ironing board on request - Living room - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 7:30 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools This property offers train station pickup service from Sapporo only. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as HAKODATE Umi no Kaze Hotel Umi no Kaze Hotel HAKODATE Umi no Kaze Hotel HAKODATE Umi no Kaze Hakodate HAKODATE Umi no Kaze Hotel Hakodate ## Frequently asked questions ### Is HAKODATE Umi no Kaze pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HAKODATE Umi no Kaze? > As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at HAKODATE Umi no Kaze on 4 Dec 2025 start from £155.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakodate-Hotels-HAKODATE-Umi-No-Kaze.h16226163.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HAKODATE Umi no Kaze? > Self-parking is free at this property. ### What time is check-in at HAKODATE Umi no Kaze? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available. ### What time is check-out at HAKODATE Umi no Kaze? > Checkout is at 11 AM. ### Where is HAKODATE Umi no Kaze located? > Located in Yunokawacho, this hotel is within a 10-minute walk of Yunokawa Hot Spring and Yunokawa Onsen. Hakodate Racecourse and Goryokaku Tower are also within 3 mi (5 km). Yunokawa-Onsen Station is only a 4-minute walk and Hakodate-Arena Mae Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HAKODATE Umi no Kaze Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 23 8 - Good 11 6 - Okay 6 4 - Poor 4 2 - Terrible 2 ### 10/10 Excellent #### Gladys 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay. Huge room. Very very clean. And it so great I booked a room with private Onsen bath. Staff were extremely polite. Just the buffet dinner was good but under what I expected. Great stay ##### Gladys Stayed 1 night in Nov 2024 ### 8/10 Good #### MASATO 16 Oct 2025 朝食のクオリティは見直し価値があると思う ##### MASATO Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### JUNKO 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋のお風呂が最高でした ##### JUNKO Stayed 2 nights in Sep 2025 ### 8/10 Good #### Kazuyoshi 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 急なリクエストにも応えて頂き、良い印象でした。また利用したいホテルです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/84300d45-bb11-4a3a-b65e-5b4ee536fe98-1754997752154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kazuyoshi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### KEN 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### エアコン エアコンが効かず部屋が暑かったです ##### KEN Stayed 1 night in Jun 2025 ### 6/10 Okay #### SZU CHANG 30 Aug 2024 Liked: Property conditions & facilities Disliked: Cleanliness 用完晚餐回房間打開被子，居然有件浴衣蓋一個範圍不算小的血漬區塊，發生在收費高的日本旅館，令人不敢想像，想反應但旅館1 F接待處居然沒有人，等了一會兒只出現一位老先生，雖然最後換了房，但對於不會說英文的飯店人員和令人失望的房務品質這二點非常失望。 ##### SZU CHANG Stayed 1 night in Aug 2024 ### 10/10 Excellent #### ミホ 19 Jun 2024 Liked: Cleanliness, staff & service Disliked: Amenities ホテルからタクシーを呼んでもらい函館山に行きました。運転手さんが親切でとても良かったです。 ##### ミホ Stayed 1 night in Jun 2024 ### 8/10 Good #### Cheng Fong 23 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很舒適的渡假溫泉體驗 早餐晚餐很豐富，前台亦協助召喚的士 房間很大，附溫泉，小朋友很喜歡 只是第一晚沒有房務員幫忙舖榻榻米，一家人就睡床上 第二晚晚餐後卻有房務員主動舖好，睡得更舒適 ##### Cheng Fong Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### MIHARU 25 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 従業員さんが明るく気持ちの良い接客でした。 ##### MIHARU Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller 6 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 全体的にお洒落で綺麗で非常に良い雰囲気でした。また部屋も広く非常に過ごしやすかったです。是非また行きたいと思いました！ ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller 30 Dec 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お風呂が部屋についているところに泊まりました。部屋もお風呂もとても広く、綺麗で良かったです。また泊まりたいです。 ##### Verified traveller Stayed 1 night in Dec 2020 ### 4/10 Poor #### Verified traveller 22 Apr 2020 Disliked: Staff & service, amenities, property conditions & facilities 金額に見合うサービスに感じられなかった。 ##### Verified traveller Stayed 1 night in Apr 2020 ### 10/10 Excellent #### Yousuke, japan 18 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋の浴室が広く温泉付きが、最高です。 清潔感ありました。タオルも豊富に用意してくれているので助かりました。 ##### Yousuke Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller 16 Sept 2019 Disliked: Staff & service 寿司バーの柴田料理長の接客は本当に最悪でした。 二度と行きません。 ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### LI YI 15 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good spa, dinner+breakfast ##### LI YI Stayed 1 night in Mar 2019 ### 8/10 Good #### KY, Hongkong 19 Feb 2019 Liked: Cleanliness, property conditions & facilities 房間寬敞整潔，有私人風呂。 大眾風呂有特色，藥湯，水果湯很特別，另有冷shauna，比較少見。 早晚餐也是buffet，早餐比晚餐好食，種類多，但味道普通，刺身一般。 ##### KY Stayed 1 night in Feb 2019 ### 4/10 Poor #### たかし, 東京 17 Aug 2018 Disliked: Staff & service 館内設備はかなりいいものを揃えられているので外見上はとてもいい旅館に見えるが、中身がまだ十分に熟していない感があります。 具体的に、スタッフの動きを含めたサービスのオペレーションが、まだ熟していないと感じます。 改善の余地がありますが、隣の啄木亭の方がホスピタリティが優れているように見えます。 ##### たかし Stayed 1 night in Aug 2018 ### 8/10 Good #### Hui Ping 11 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 值得體驗的溫泉住宿 房間寬敞溫馨舒適，還提供多種高級清潔備品，包含洗面乳，卸妝乳，保濕乳液等，非常貼心。另外服務人員很親切，尤其景觀泡湯池面對輕津海峽，視野非常遼闊。還有新鮮美味的雪場蟹無限享用，味覺視覺感官的三重饗宴! ##### Hui Ping Stayed 2 nights in Feb 2018 ### 10/10 Excellent #### Verified traveller 9 Sept 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### 大きいお風呂も部屋のお風呂もとってもいいです 部屋にお風呂のついているプランでした。ワンループタイプでしたが、リビング・洗面室、ベッドルーム等かなりゆったりしたお部屋でした。部屋のお風呂も温泉で、最初はややぬるめかなと思いましたが、ゆっくり入っているにはいい温度でした。新しいホテルなので、館内も大変きれいです。 スタッフさんも若い方が多いようでしたが、接客も丁寧で好感が持てました。 食事は夕・朝ともビュッフェでしたが函館ということで、洞爺の乃の風さんに比べると海鮮中心でややスイーツなどの種類が少ないかと思いました。 一つ残念だったのは、朝食ビュッフェ時混雑していて待たなければなりなかったこと、ヨーグルトなどが空のまま補充がされず、スタッフさんに頼んでもってきてもらったものの、今度はとなりのフルーツソースが空のままになっていたこと。 少ない人数で大変とは思いますが、ビュッフェなのでそのへんは改善していただきたいと思いました。 ##### Verified traveller Stayed 1 night in Sep 2017 ### 10/10 Excellent #### Verified traveller 27 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また、行きたい！ 食事のレベルが高い。 展望風呂が最高でした。 部屋も広く快適に過ごせました。 ##### Verified traveller Stayed 1 night in Aug 2017 ### 6/10 Okay #### Verified traveller 14 Aug 2017 Liked: Cleanliness, room comfort #### 不満はしっかり伝えるべし！！ 3月に一度女子3人で使用しており、今回は2回目でした。 今回は人数の変更があったため前々日ホテルから部屋に入る男女人数の確認があった。 その折私が「朝5時半に荷物を預かりに行くので・・」と申しますと「その時間にはフロントには人がいないかもしれないから電話をしてください・・」とのことでした。（「どこへですか」と尋ねるとむっとした声（女性でした）で番号を言ってくれたのですが、かかってきていた番号と同じでした。それで、出先でしたので電話を切りました。 数時間後電話を掛け疑問に感じたことを電話に出た方へ話しました。「同じホテルなのだから、フロントの方につたえる・・・」というのがホテルでは普通でないのか。 昨年近くの同じようなところでは同時刻でも3人のフロントマンが迎えてくれたことを話し、3月に泊まった時の不満も伝えた。 おかげで実際に行ったときはとてもスムーズに行きました。 ##### Verified traveller Stayed 1 night in Aug 2017 ### 10/10 Excellent #### Verified traveller 17 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 海が近いホテル 店員の対応がよかった。 客室が綺麗だった。 喫煙スペースがすくなかった。 風呂場の床が少し汚かった。 ##### Verified traveller ### 10/10 Excellent #### Jen, Hong Kong 10 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 每位員工用心招待！ 職員的態度非常好！很熱情，願意幫忙！其他設備都還不錯。地點是最有優勢的，非常方便,整體十分滿意，房間很整潔，每位員工用心招待，下次一定會入住！很舒適。 房間亦大,很好的一家酒店，絕對值得介紹給朋友。 ##### Jen ### 10/10 Excellent #### Cynthia, Taiwan 14 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 房間很大，交通只適合坐計程車 餐廳非常精緻，自助餐所有食材都是不同的海鮮做成。 溫泉比較一般，房間很大可以好好享受 ##### Cynthia ### 8/10 Good #### TJ 9 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 現代風に改装済みの高級な温泉宿 部屋は広く清潔でとても良かった。 部屋のWifiが高速だったことも良かった。 温泉も複数の大浴場が使えとても良かった。 1歳児の赤ちゃん連れだったが、スタッフの対応も素晴らしくとても快適だった。 魚メインの夕食ビュッフェも大変美味しかった。 無論朝食の海鮮丼も素晴らしい。あとは値段とのバランスですね。 ##### TJ ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [5 Star Hotels in Kraków](https://www.expedia.co.uk/5Star-Krakow-Hotels.s50-0-d6035306.Travel-Guide-Filter-Hotels) > > [Hurghada Marriott Beach Resort](https://www.expedia.co.uk/Hurghada-Hotels-Hurghada-Marriott-Beach-Resort.h1248.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Kasuitei 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