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"During our stay, one of the towels in our room was not clean and had a strong odor, which I unfortunately only discovered after showering and using it. The garage entrance is also extremely narrow, requiring side mirrors to be folded when entering and exiting. After checkout, when retrieving our vehicle, my wife briefly stepped forward to help fold the mirrors (which automatically unfolded when the engine started). The parking attendant repeatedly shouted “No! No! Out! Out!” at her, even after she had already stopped and was trying to explain what she was doing. I understand there may be safety or liability policies regarding access to the garage, but the way this situation was handled felt unnecessarily aggressive and left us with a negative impression at the end of our stay."

"Rooms cannot adjust air conditioning temperature. The rooms are operated by central system where indoor temperature is based on outdoor temperature. "

"Located right across from the train station, it is within walking distance to major sights and shopping."

"Clean, spacious room. Large bath, separate toilet. Best location: one block from Morioka Station, in the other direction are shopping and restaurants street, castle ruins, red brick building, park. Excellent breakfast buffet to start the day."

"Had a great stay. The room was spotless and very comfortable, and quiet. Our hosts were absolutely fabulous - so friendly and warm. The meals were delicious. We ate in every breakfast and dinner. The cooking was exceptional. Location was great - just a two minute drive up to the ski hill"

"A nice set-up for a ski-in/ski-out resort. My kids also had great lessons with an English instructor. Getting to Appi Kogen was also quite easy with the buses from Morioka Station. We were also bumped up to a larger room, which was very comfortable, especially by Japanese standards. That was also great. However….. The only drawback was the very limited food options, especially for dinner with young kids, who don’t eat very much anyway. We live in Japan, so we’re accustomed to Japanese portions, local izakayas, bentos, etc. But this was challenging. It was either spend 20,000¥-30,000¥ for a mediocre buffet, where the kids just wanted a few bites of the simplest food. Or a yakiniku restaurant that would’ve been 30,000¥ - 40,000¥ for a family of 4. High-end sushi spot that would’ve been even more pricey. (The room service menu is quite sad, and again would be close to 20,000¥) Or, you’re left with getting instant Nissin ramen cups at the convene, which is what we ended up doing the last night. (Breakfast, again, pay steep prices at the buffet, or wait till the bakery opens at the comically late hour of 10:00am, when you of course want to be on the slopes.) Anyway, I’d suggest packing some of your own bentos, or be prepared to pay. ¥¥¥¥¥¥"

"Great! "

"Staff are very friendly and helpful whenever assistance is needed. Room is ordinary but it's generally clean and tidy. Breakfast is very nice with lots of food variety and much local produces are included. One down side of hotel is that it doesn't have under cover and secure parking with only limited numbers of street spaces available."

"The service was super good "