Title: Pelican Halong Cruise Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pelican Halong Cruise Luxury cruise ship with marina and full-service spa ![Front of property](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/10bb20b5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Royal Suite, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/e650671e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suite, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/f7ad3309.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/65d747d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), body treatments, hot stone massages](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/877d7a3e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a free breakfast buffet, a marina and an airport shuttle at Pelican Halong Cruise. This cruise ship is a great place to bask in the sun with kayaking and fishing. Indulge in a Swedish massage, a body scrub and a body treatment at the on-site spa. The on-site restaurant offers breakfast, lunch, dinner and light fare. Fitness classes are offered at the gym; the property also has a terrace and a bar. Guests can connect to free in-room WiFi. 8.6 Excellent ## Popular amenities - Parking available - Kitchen - Bar - Breakfast included - Gym - Room service ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8716540&PinnedHotelID=8716540&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Minibar, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/db163a9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Deluxe Ocean View Cabin ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Bidet Hairdryer Private bathroom Shared/communal kitchen - 388 sq ft - Ocean view - Sleeps 4 - 1 Double Bed OR 2 Single Beds ![Minibar, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/ea00ba0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony, Ocean View ### Highlights Balcony or patio Soundproofed Air conditioning Flat-screen TV Bidet Private bathroom Bathrobes Hairdryer - 194 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/1ce33b59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite Ocean View Cabin ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Bidet Hairdryer Private bathroom Shared/communal kitchen - 388 sq ft - Ocean view - Sleeps 4 - 1 Double Bed OR 2 Single Beds ![Minibar, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/6937c8d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double or 2 Single Beds, Balcony ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Bidet Private bathroom Bathrobes - 194 sq ft - Ocean view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Royal Suite, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8720000/8716600/8716540/e650671e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, Ocean View ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Bidet Private bathroom Bathrobes Hairdryer - 322 sq ft - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![4 restaurants, breakfast, lunch, dinner served; 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Pelican-Halong-Cruise.h8716540.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Pelican-Halong-Cruise.h8716540.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.92189%2C106.98450&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-_16oemMlnQJl5j7WFSpUBN6gI4=) Block 15, Pelican Private Lounge, Tuan Chau Island, Ha Long, Quang Ninh #### What's nearby - Tuan Chau Beach - 18 min walk - 1.0 mile - Tuan Chau Amphitheater - 2 min drive - 0.7 miles - Dolphin Club - 2 min drive - 1.0 mile - Ha Long Night Market - 12 min drive - 6.1 miles - Halong Bay Marina - 22 min drive - 11.3 miles #### Getting around - Ga Ha Long Station - 17 min drive - Haiphong (HPH-Cat Bi) - 44 min drive #### Restaurants - ‪Bunny’s - ‬2 min drive - ‪Pool Bar - ‬14 min drive - ‪Magnolia Restaurant - ‬13 min drive - ‪Golden Bamboo Hạ Long Restaurant - ‬13 min drive - ‪Green Bay Coffee - ‬11 min drive ## About this property ### Pelican Halong Cruise Luxury cruise ship You can look forward to a free breakfast buffet, a marina and an airport shuttle at Pelican Halong Cruise. This cruise ship is a great place to bask in the sun with kayaking and fishing. Indulge in a Swedish massage, a body scrub and a body treatment at the on-site spa. The on-site restaurant offers breakfast, lunch, dinner and light fare. Fitness classes are offered at the gym; the property also has a terrace and a bar. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Limo/town car service, self-parking (surcharge) and a 24-hour front desk - Meeting rooms, luggage storage and barbecues - Concierge services, massage treatment rooms and a front desk safe Room features All guest rooms at Pelican Halong Cruise offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - Flat-screen TVs with digital channels - Balconies, communal kitchens and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Limo/town car service - Parking on site (USD 10 per night) ### Food and drink - Free buffet breakfast available daily 7:00 AM to 7:30 AM - A bar/lounge - A restaurant ### Things to do - Fishing - Fitness classes - Full-service spa - Gym - Kayaking ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Barbecue grill - Marina - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Spa treatment rooms - Swedish massages - Thai massages ### Accessibility - No lift ### More - 3 floors - Banquet hall - Built in 2012 - Designated smoking areas ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Free bottled water - Limited room service - Minibar - Shared kitchen access ### More - Air conditioning - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 11:30 AM; check-in end time: 12:30 PM Minimum check-in age - 18 ### Check-out Check-out before 9 AM ### Special check-in instructions This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Please be advised that this property is a cruise ship and not a standard hotel. Cruises are required to register guests with Ha Long Bay Management Authority and Port Authority Permits at least 24 hours in advance of departure. Check-in is 11:45 AM-12:30 PM at Pelican Halong Cruise's departure lounge, located at Tuan Chau marina. Guest registration requires: full name, date of birth, nationality, passport, and Vietnam visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Day (1 January) Gala Dinner per adult: USD 25.00 - Gala Dinner on 25 January per adult: USD 25.00 We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Pelican Halong Cruise Pelican Cruise Pelican Halong Cruise Ha Long Pelican Halong Ha Long Pelican Halong Cruise Pelican Halong Cruise Ha Long Ha Long Pelican Halong Cruise Cruise Cruise Pelican Halong Cruise Pelican Halong Cruise Cruise Pelican Halong Cruise Ha Long Pelican Halong Cruise Cruise Ha Long ## Frequently asked questions ### Is Pelican Halong Cruise pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Pelican Halong Cruise? > Self-parking is available for USD 10 per night. ### What time is check-in at Pelican Halong Cruise? > Check-in start time: 11:30 AM; check-in end time: 12:30 PM. ### What time is check-out at Pelican Halong Cruise? > Checkout is at 9 AM. ### Does Pelican Halong Cruise provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Pelican Halong Cruise located? > This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pelican Halong Cruise Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 4.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 14 8 - Good 9 6 - Okay 0 4 - Poor 4 2 - Terrible 0 ### 4/10 Poor #### Elia 15 Aug 2022 Disliked: Amenities the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend. ##### Elia Stayed 1 night in Aug 2022 ### 10/10 Excellent #### ROBERT 5 Sept 2021 Liked: Cleanliness, staff & service Fantastic cabin exta gifts for our wedding anniversary ##### ROBERT Stayed 1 night in Aug 2019 ### 10/10 Excellent #### preeti 12 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended The cruise was great. We were a family of four and we had a nice time. Everything was as promised and they were very punctual. The food was good and a lot of options were available. Ha long bay is breathtaking and the this cruise is a perfect way to see it ##### preeti Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 9 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty. The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican! ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 2 Nov 2019 ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 14 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Boats need to be renovated for a better and more pleasant stay ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Arturo 12 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling! My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there? But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining! entertaining! If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable. 100% recommended! ##### Arturo Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 19 Jul 2019 Liked: Cleanliness, staff & service, amenities Relación calidad precio dificil de igualar. Por 16 € la noche (2 personas) con desayuno hay poco más que decir. El aire no funcionaba al máximo pero no pasamos calor. Sin duda repetiré! ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 1 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent experience Totally worth it. The experience lit up our trip in Hanoi. Very nice staff and scenery. Fun itinerary. Only thing to be aware is that the fee doesn't cover transportation from Hanoi. (But do book with them.) ##### Verified traveller Stayed 1 night in Jun 2019 ### 4/10 Poor #### Yichun 10 Jun 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Waste of money We were on the boat 2 night 3 days. Really not worth the money. The food was terrible as they try to make it more high end with 5 different western dishes but instead should just service bah mi or other local food. The view was great but it would be enough after 1 night. Especially because the condition of the boat is old and there was so much dirt in the aircon. ##### Yichun Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller 6 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Time The boat offered great service and Halong Bay is truly one of the most beautiful places in the world. The only drawback of the cruise was the itinerary which was very repetitive as we did a 3 day 2 night cruise. Also, the food was nothing special and the AC in our room was very weak. But still, I would highly recommend Pelican. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### yves 8 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tres belle croisiere. ##### yves Stayed 1 night in Mar 2019 ### 10/10 Excellent #### James 12 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little cruise The cruise was amazing great service from friendly staff that were willing to do anything to help. I just wouldn't use there transport service from Hanoi as the van drives extremely slow 70 - 80kmh resulting in a 3hr drive that could be done in 1hr 30mins in a private car as they do 130kmh. Over all the cruise was amazing excellent accommodation and food I would suggest 2 nights other wise it is very rushed and not relaxing at all. ##### James Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 5 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 매우 만족스러운 여행이었습니다. 여러 활동으로 지루하지 않았고, 주변 환경만으로도 가치는 충분함. 크루들 또한 매우 친절하였음. 다만 저녁 식사는 약간 조정이 필요하다고 여겨짐. ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Jessica 16 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best three days in Vietnam Wow I cannot recommend this cruise enough. We had heard really mixed reviews about Ha Long Bay. In my personal opinion it was 100% worth it. Some things to note what cruise you pick and duration depends on what you see and how crowded it is. The people who complained to me were people who did crappy cruises or one day trips. I did my research this cruise was one of the most recommended and I did the two night option. This gives you the opportunity to get away from the crowds. While you still get to visit the touristy sights like the hike and caves the second day we were alone all day in Ha Long Bay. The crew is amazing so accommodating and kind. My friend got sick one day from sun poisoning and they checked in on her and tired to make her as comfortable as possible. The food was actually good. Buffet lunch then a 5 course dinner with options such as steak or sea bass. Breakfast buffet with seafood 4 course lunch followed by another 5 course dinner. I do not have a single thing to complain about. I would highly recommend Pelican and the two night cruise. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1568-pd38fc520-595f-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1809-pc8fcdc60-595f-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1890-pcd597fc0-595f-11e8-90f5-02426f8ac431-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1903-pd37d2780-595f-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 2 nights in May 2018 ### 4/10 Poor #### Verified traveller 27 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unexpectedly Poor Cruise! I do expect more at this price and this level of Cruise. But the condition and cleanliness are surely below standard, furnitures are old, broken and a bit dirty. Their schedule is always delayed. Keep shortening our activities. One of the staff secretly took photos of my wife and other female customers, and feel angry with me after I discovered his misconduct!! It is horrible! The only good thing is the beautiful scene of Halong Bay, but this is nothing about the cruise's service. ##### Verified traveller Stayed 1 night in Jul 2017 ### 8/10 Good #### Nageswara 26 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good experience There are so many cruises that one can pick on Halong Bay. We picked Pelican based on the rating and friends feedback. The service is good and we are well taken care of. Guides are good. For vegetarians the food choice is limited but good enough to survive a day. ##### Nageswara ### 8/10 Good #### JIKEUN 15 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 나쁘진 않았으나 가성비는 떨어짐 로얄스위트에 묵었습니다. 60만원 가까이 들었는데... 가격대비 가성비는 떨어지네요. 참고로 교통편이 없어서, 16~17만원 정도가 추가로 들었습니다. ##### JIKEUN ### 8/10 Good #### Verified traveller 5 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible shuttle bus service. The cruise experience was pleasant. However, we encountered a very unfortunate incident whereby we booked the shuttle bus service from our Hanoi hotel pick up to the cruise. We were told the pick up would be at 7:15. However, the bus did not arrive until 8am so we decided to take a taxi all the way to Halong. We were never notified of the delay. When we tried to call the sales representative about 20 times there was no pick up. When he finally picked up we have already boarded the taxi. We requested a refund for the shuttle bus and for them to pay for a portion of our taxi ride (total $80usd). They only agreed to pay for the shuttle bus refund but any portion of the taxi. We were very frustrated as we felt we were not notified. Their explanation was that there was a traffic jam hence they had to pick up other customers at other hotels first. I do not buy their excuse as I saw another cruise shuttle bus come pick up customers who stayed at the same hotel as us. Terrible customer service despite the enjoyable cruise stay. ##### Verified traveller ### 10/10 Excellent #### Rodrigo 18 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bem organizado, acomodações excelentes O conjunto do serviço foi muito bom, o cruzeiro é simples mas bem organizado. As refeições foram boas, mas não excepcionais. Contudo, o esforço da equipe compensa. O quarto era excelente para uma cabine de barco. Amplo, bem decorado, confortável. ##### Rodrigo ### 8/10 Good #### Mahalo415, 神奈川県 27 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高の客室 2泊3日でクルーズに参加しました。日本人は我が家だけで、全てが英語の説明ですが、それほど困りませんでした。 食事はすごく美味しかった、とは言えないかもしれませんが、船上であることと、食事が目的ではない事を考えると精一杯のおもてなしを受けたと感じました。 今回のベトナム旅行はこのハロン湾クルーズが主な目的でしたので、一番良いロイヤルスイートを予約しました。お値段の差はビックリするほど違いませんが、お部屋の広さ、窓の多さ、バルコニーの広さでとても満足しました。またクリスマスシーズンという事なのでしょうか、ベッドの上にクリスマスカードとプレゼントがふたつ、赤ワインのフルボトルのギフトがあり感動しました。 ハロン湾に行かれるなら是非1番良いお部屋を検討されたらと強くお勧めします! ##### Mahalo415 ### 10/10 Excellent #### Atul 23 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing cruise! Worth every penny!! Amazing! Highly recommend!! ##### Atul ### 10/10 Excellent #### Chien-Chung 17 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 悠閒享受世界級美景的郵輪時光 下龍灣不愧為世界級自然遺產,置身其中享受如明信片中的美景,不同時間到達的停泊風景都讓人讚嘆不已。飯店全船皆為國際客,飯店工作人員皆可以英文交談、導覽,服務熱誠且周到,任何客房需求都快速應協助。郵輪平穩舒適,房間景色如置身畫中;飯店經理好客熱情,安排的景點行程可靠,全程確保遊覽品質及遊客安全。美中不足的是無線上網僅大廳順暢,並不若客房介紹客房內都可接收。 ##### Chien-Chung ### 8/10 Good #### Verified traveller 2 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### Verified traveller 2 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good experience We had a good time in this cruise. Room is nice and clean, staff are nice as well. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Vinpearl Resort & Golf Nam Hoi An](https://www.expedia.co.uk/Hoi-An-Hotels-Vinpearl-Resort-Golf-Nam-Hoi-An.h23258289.Hotel-Information) > > [Bed and Breakfast Storico](https://www.expedia.co.uk/Como-Hotels-Bed-And-Breakfast-Storico.h17100988.Hotel-Information) > > [Hotels near Eryri National Park](https://www.expedia.co.uk/Eryri-National-Park-Hotels.0-l6054294-0.Travel-Guide-Filter-Hotels) > > [Hoi An Memories Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Memories-Resort-Spa.h61628259.Hotel-Information) > > [Sheraton Istanbul City Center](https://www.expedia.co.uk/Istanbul-Hotels-Sheraton-Istanbul-City-Center.h38329865.Hotel-Information) > > [TravelodgeUK Hotels in Lytham St. Anne's](https://www.expedia.co.uk/Lytham-St-Annes-Hotels-Travelodge-UK.0-0-d182579--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Tweeddale Arms Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-Tweeddale-Arms-Hotel.h6664412.Hotel-Information) > > [Cam Ranh Riviera Beach Resort & Spa](https://www.expedia.co.uk/Nha-Trang-Hotels-Cam-Ranh-Riviera-Beach-Resort-Spa.h10548775.Hotel-Information) > > [Jumeirah Lowndes London](https://www.expedia.co.uk/London-Hotels-Jumeirah-Lowndes-Hotel.h858696.Hotel-Information) > > [Luxury Hotels in Plymouth](https://www.expedia.co.uk/Plymouth-Hotels-Luxury-Hotel.0-0-d2817-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Belgrade Plaza Serviced Apartments](https://www.expedia.co.uk/Birmingham-Hotels-Belgrade-Plaza-Serviced-Apartments.h36892126.Hotel-Information) > > [Moire Hoi An, Vignette Collection by IHG](https://www.expedia.co.uk/Da-Nang-Hotels-Moire-Hoi-An.h88314576.Hotel-Information) > > [Fresh Hotel](https://www.expedia.co.uk/Athens-Hotels-Fresh-Hotel.h794073.Hotel-Information) > > [Cotswold water park, Hoburne cotswolds luxury lodge.](https://www.expedia.co.uk/Cirencester-Hotels-Cotswold-Water-Park.h45252279.Hotel-Information) > > [Auberge Discovery Bay Hong Kong](https://www.expedia.co.uk/Discovery-Bay-Hotels-Auberge-Discovery-Bay-Hong-Kong.h5349092.Hotel-Information) > > [Hotels in Trogir](https://www.expedia.co.uk/Trogir-Hotels.d6053978.Travel-Guide-Hotels) > > [Zafiro Palmanova](https://www.expedia.co.uk/Calvia-Hotels-Zafiro-Palmanova.h1200269.Hotel-Information) > > [The Anam Cam Ranh](https://www.expedia.co.uk/Nha-Trang-Hotels-The-Anam.h15765822.Hotel-Information) > > [Malhun Hotel](https://www.expedia.co.uk/Fethiye-Hotels-Malhun-Hotel.h24294933.Hotel-Information) > > [Amiana Resort Nha Trang](https://www.expedia.co.uk/Nha-Trang-Hotels-Amiana-Resort-Nha-Trang.h5981048.Hotel-Information) > > [VillageHotels Hotels in Stanmore](https://www.expedia.co.uk/Stanmore-Hotels-Village-Hotels.0-0-d553248623255254544--bVillageHotels.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Dungannon](https://www.expedia.co.uk/4Star-Dungannon-Hotels.s40-0-d6048689.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Vadodara (BDQ)](https://www.expedia.co.uk/lp/flights/lhr/bdq/london-to-vadodara) > > [Flights from Manchester (MAN) to Mumbai (BOM)](https://www.expedia.co.uk/lp/flights/man/bom/manchester-to-mumbai) ### Activities > [Things to do in Santiago de Compostela](https://www.expedia.co.uk/Things-To-Do-In-Santiago-De-Compostela.d3099.Travel-Guide-Activities) ### Packages > [Malta](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/111/Malta) > > [La Rochelle Holidays](https://www.expedia.co.uk/La-Rochelle.d2133.Holidays-City-Breaks) ### General > [Visit Mantes-la-Jolie](https://www.expedia.co.uk/Mantes-La-Jolie.dx4494) > > [Visit Centro Histórico](https://www.expedia.co.uk/Lagos-Centro-Historico.dx553248633981727802)