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Reviews of Deja vu house

3.5 out of 5
Deja vu house
My Gia 4-08, Vinhomes Dragon Bay, No 1, Ben Doan, Ha Long, Quang Ninh

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and attentive. We had a late check in the and they were very accommodating. Very nice design and decor. Beautiful view from the rooftop too and breakfast options were great.
Stayed 1 night in Oct 2023

6/10 Okay

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejavu House
The rooms and overall facilities are very good looking and appealing. It says here on hotels.com that for an additional price of 4 VND per person, roundtrip airport shuttle can be arranged. But they said it's not when I asked and I booked a car for VND 600k. On showing them the shared shuttle listed as an option, they kept on saying different things from it's not included in the room rate to it's not available at all and eventually that it's a mistake on Expedia that it says that. I felt lied to and cheated on that. The listing also says here that some things in the mini bar are free, but absolutely nothing besides water was free. Not even coffee or tea in the room. The staff was polite and friendly.
Stayed 1 night in Dec 2019
Response from Deja Vu House on 24 Dec 2019
Dear our valuable guests First of all, we would like to thank you very much for having chosen Deja Vu House for your recent stay and for sharing your feedback. Thank you for your wonderful words of appreciation for our facilities and services. It is our pleasure to know that you had an enjoyable staying here. Your kind words to our service and Expedia information will surely be fixed and shared with team to keep them motivated in giving our valued guest an excellent service. We are looking forward to have the pleasure to welcome you back soon at Deja Vu House for getting better experience. Warmest regards, Your Deja Vu House team

10/10 Excellent

Nengah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying here! The interior is absolutely gorgeous and the people are super friendly. Breakfasts were delicious. The new area where this place is located is very nice, reminded us of France. Thank you Deja vu house for a very pleasant stay, definitely will recommend you to our friends!
Stayed 3 nights in Nov 2019
Response from Deja Vu House on 27 Nov 2019
Hi Nengah Thank you for leaving such a wonderful comment about us. It's truly our great pleasure to know that you had an amazing and memorable stay with us. Your feedback has been shared to the whole team and it's a precious gift for all of us that we could not expect more. We all look forward to welcome you back soon to Deja Vu House. Yours faithfully Your Deja Vu House team.

10/10 Excellent

YASUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty satisfied
Good place to stay :)
Stayed 2 nights in Feb 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Ingen varmt vann i dusjen
Ett pent men, veldig lite rom med køyesenger. Greit nok! Masse fine finesser o.l. men det var uansett ikke varmt vann i dusjen og dessuten veldig harde senger. peronalet var veldig hjelpsomme og frokosten var det ikke noe å si på.
Stayed 1 night in Jan 2020
Response from Deja Vu House team on 18 Jan 2020
Dear Thomas! Thank you for taking the time to tell us about your experience at Deja Vu House. It is always our pleasure to hear that you enjoyed your stay with us. We also really appreciate your constructive feedback regarding the facilities in room. We already shared your comment to our concerned department to improve it immediately. We look forward to welcoming you back in the near future. Your Deja Vu House team.