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Hotel Portal Guatapé

2.0 star property

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Located close to Rock of Guatapé, Hotel Portal Guatapé has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Free WiFi

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Guatapé is home to Hotel Portal Guatapé . Calle del Recuerdo and San Nicolás Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rock of Guatapé and Peñol-Guatapé Reservoir. Parque Comfama and Las Tangas Spa are also worth visiting. Visit our Guatapé travel guide
Map
2241 Cl. 32, Guatapé, Antioquia, 053840

What's nearby

  • Panoramic view of Piedra el Peñol Colombia
    Peñol-Guatapé Reservoir
    8 min walk - 0.5 miles
  • La piedra (the rock) guatapé Medellin Colombia
    Rock of Guatapé
    23 min drive - 7.3 miles
  • Calle del Recuerdo
    2 min walk - 0.1 miles
  • Plazoleta de los zocalos
    2 min walk - 0.1 miles
  • Guatapé Dam Boardwalk
    2 min walk - 0.1 miles

Getting around

  • Medellín (MDE-José María Córdova Intl.)
    98 min drive

Restaurants

  • El Bacchanal
    3 min walk
  • La Fogata
    2 min walk
  • Restaurante El Malecón
    2 min walk
  • Del porto Café & Vino
    1 min walk
  • Mirador Del Lago
    2 min walk

About this property

Hotel Portal Guatapé

Hotel near Rock of Guatapé
Hotel Portal Guatapé provides everything that you need. Guests can connect to free in-room WiFi.
Room features
All guest rooms at Hotel Portal Guatapé include amenities, such as free WiFi.

Similar properties

Exterior
Hotel Verony Guatape
Guatapé
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
8.2 out of 10, Very good, 125 reviews
The price is £34
additional charges may apply
4 Jun - 5 Jun
Hotel Verony Guatape
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 44148

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Portal Guatapé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portal Guatapé ?

This hotel doesn't offer parking.

What time is check-in at Hotel Portal Guatapé ?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Portal Guatapé ?

Checkout is at 1:00 PM.

Where is Hotel Portal Guatapé located?

Situated in Guatapé, this hotel is steps away from Calle del Recuerdo, Guatapé Dam Boardwalk and Plazoleta de los zocalos. Peñol-Guatapé Reservoir and Parque Comfama are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Portal Guatapé Reviews

6.0

8.0

Cleanliness

6.0

Amenities

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. However, the reservation was made for 2 superior double rooms. Upon arrival we were given standard double rooms. Although the website listed in-room WiFi at 50+ mbps, in my room I was lucky to get 5mbps. I checked the speed several times at different times of the day. There was no hot water in the room.
Stayed 1 night in Feb 2026