HOTEL PORTOBELO GUATAPE

Property class: 2

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Located close to Rock of Guatapé, HOTEL PORTOBELO GUATAPE has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Double Room, Balcony, Partial Lake View

A bedroom with a bed, a nightstand, a wall-mounted lamp, a decorative screen, and a framed picture.

Deluxe Double Room, Balcony, Partial Lake View

  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

A modern hotel room with a bed, a bench, a wardrobe, and a desk.

Exclusive Room

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A bedroom with a large bed, a sliding glass door to a balcony, a bathroom with a bathtub, and a shower.

Deluxe Room

  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A bed with an ornate headboard, two wall-mounted picture frames, and a bedside table with a lamp.

Deluxe Double Room

  • Lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A bedroom with a large bed, a bathroom with a bathtub, and a view of the outside.

Deluxe Room

  • Lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A four-poster bed with a red bedspread, a small bedside table, a decorative wall piece, and a view of a balcony with a table and chairs.

Standard Room

  • Lake view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A bed with two teal pillows, a wooden headboard, and a wall decorated with seashells and a seahorse.

Standard Double Room

  • Lake view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A bedroom with a bed, a bedside table, a lamp, a wall clock, and a mirror.

Standard Double Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A bedroom with a wooden bed, a nightstand, a wardrobe, and a view of the outdoors through a glass door.

Superior Room

  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A wooden bed with a carved headboard in a room with a green sliding door and a view of outdoor chairs.

Standard Double Room

  • Lake view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A bedroom with a bed, a wardrobe, a television, and a bathroom.

Superior Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-style Room, 1 Double Bed, Lake View

A modern hotel room with a bed, a dining area with red chairs, and a sliding glass door to a balcony with a view of greenery and buildings.

Japanese-style Room, 1 Double Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Room

A modern hotel room with a large bed, a TV, a sofa, and a view of the sea through a sliding door.

Exclusive Room

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

A bedroom with a bed, a TV, a bathroom with a bathtub, and a view of the sea through a glass door.

Standard Room

  • Lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room

A bedroom with a bed, wooden headboard, and a wardrobe.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room

A bedroom with a wooden bed, a small table with a colorful tray, a decorative mirror, and butterfly wall art.

Standard Room

  • Lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Located in Guatapé, HOTEL PORTOBELO GUATAPE is in the city centre. El Tesoro Shopping Park and Santafé Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rock of Guatapé and Lleras Park. Don't miss out on a visit to Pueblito Paisa. Visit our Guatapé travel guide
Map
28-29 Cl. 32, Guatapé, Antioquia, 053840

What's nearby

  • A panoramic view of a lake surrounded by lush greenery and scattered buildings.
    Peñol-Guatapé Reservoir
    2 min walk - 0.1 miles
  • A mountainous landscape with a prominent rock formation, a river, and scattered settlements.
    Rock of Guatapé
    24 min drive - 7.5 miles
  • Calle del Recuerdo
    2 min walk - 0.1 miles
  • Plazoleta de los zocalos
    2 min walk - 0.1 miles
  • Guatapé Dam Boardwalk
    2 min walk - 0.1 miles

Getting around

  • Medellín (MDE-José María Córdova Intl.)
    99 min drive

Restaurants

  • San Tropel Charcutería Bar
    5 min walk
  • El Bacchanal
    4 min walk
  • Restaurante El Portal
    2 min walk
  • Restaurante El Malecón
    1 min walk
  • Panadería La Florida
    4 min walk

About this property

HOTEL PORTOBELO GUATAPE

  • Hotel near Rock of Guatapé
  • HOTEL PORTOBELO GUATAPE provides everything that you need. Stay connected with free in-room WiFi.
  • Other perks include:
  • A 24-hour front desk
  • Room features
  • All guestrooms are individually decorated, and include amenities such as free WiFi.
  • Other conveniences in all rooms include:
  • Portable fans and housekeeping

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  • Free Wi-Fi
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8.2 out of 10, Very good, 699 reviews
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additional charges may apply
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 123
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is HOTEL PORTOBELO GUATAPE pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HOTEL PORTOBELO GUATAPE?

This hotel doesn't offer parking.

What time is check-in at HOTEL PORTOBELO GUATAPE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL PORTOBELO GUATAPE?

Checkout is at 1:00 PM.

Where is HOTEL PORTOBELO GUATAPE located?

Located in the heart of Guatapé, this hotel is 2.5 mi (4 km) from Rock of Guatapé.

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Reviews

HOTEL PORTOBELO GUATAPE Reviews

9.4

Exceptional

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located right in front of the Guatapé Reservoir. The staff is very friendly and it’s a very walkable location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in the center. We stayed in the room with the jacuzzi and really enjoyed our time there. This room doesn’t have the best views from the balcony but the room is big and all in all we really loved it. We ordered food through room service and it was excellent.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Centrally located by a lot of good shopping spots and restaurants. Great view from the balcony overlooking the lakes. Being that there was a big restaurant downstairs directly under us I thought it would be too noisy to sleep, but the music was shut off in the restaurants closed around 9 PM on Sunday and Monday. Maybe it’s different on the weekends. There’s no AC, but they did have two good fans on each side of the room which helped a lot. But it’s a busy street outside and the traffic woke us up. Definitely a good day and probably one of the best options in town.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great place

We really liked the location overlooking the water. And, the staff were absolutely wonderful and helpful.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the balcony!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place . Greay environment
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location, great price! Only issue was the noise at night. But if you are a late night party animal, who cares! 🎉
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Good location, right in front of malecon, but is NOT soundproof at all, traffic noise, and bars in the bay too loud. You can't rest at night. And no parking for taxis to drop off or pick up
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto TODO lo Recomiendo 100%
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrica. Podría mejorar con aire acondicionado.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super feliz

Nos recibieron muy bien. Muy atentos y dispuestos a ayudar.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble lugar, vista, habitación muy grande todo cómodo y fácil de ubicar
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025