Ratings based on 285 Verified Reviews

4.7 out of 5
87% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Grosse Pointe, MI

Beautiful hotel in a perfect location!

Posted 10-Feb-2018
First class accommodations and attentive staff in the heart of Guanajuato - close to everything. Room included breakfast at Casa Baladez - a nice surprise!
Comment from Hotel Management
12-Feb-2018 by Hotel Boutique 1850, Hotel Management
Thank you so much for your comments Mr. Eaton! All the staff of the Boutique Hotel 1850 are very happy to know that you enjoyed your stay amd we hope to see you coming back very soon. Remember this is your home in Guanajuato! Greetings!
4 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas, NV

Very nice place with a few exceptions

Posted 06-Feb-2018
The hotel doesn’t have parking so you have to park in a public lot which can be full during weekends. You have to call the hotel and they will send someone to park the car for you but you will still be billed for the parking fees billed at $1 an hour at current exchange rates. Additionally the room we received was near the elevator and others late arriving guests weren’t warned to keep quiet after hours. Once we called the front desk they provided ear plugs. They call themselves an Eco hotel and say therefore have only enough hot water for approximately 15 min shower and the you must wait 15 minutes for the next person to shower. Other than that it was a great little place.
Comment from Hotel Management
09-Feb-2018 by Hotel Boutique 1850, Hotel Management
Thank you so much for your comments. We really appreciate that you enjoyed your stay with us, all the 1850 staff make the possible to make you feel comfortable. Due to our privileged location, we do not have our own parking, but we do our best to make it as uncomfortable as possible for our guests. That is why we have a contract with a public parking lot that provides us with 7 places, which are managed by prior reservation. We hope to be able to count on your presence very soon, remembering that this is your home in Guanajuato. Greetings and excellent day.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome location at the heart of the city

Posted 29-Jan-2018
Pros: Trendy hotel. Super clean. Great location. Awesome rooftop bar.
Hotel was awesome. Very friendly staff. They answered all our questions. Intimate rooms. Location can't be beat. Despite being right in the center of the city, our room was very quiet. No hesitations recommending this hotel to others.
Comment from Hotel Management
29-Jan-2018 by Hotel Boutique 1850, Hotel Management
Thank you so much for your comments. We are very glad to know that you enjoy so much your stay. Remember this is your new home in Guanajuato and we hope to see you back very soon. Have an escellent day.
2 out of 5
by A verified traveller from Missouri, USA

Impossible access

Posted 09-Jan-2018
Pros: It was beautiful and convenient to the historic district
Cons: Several suggestions, see above.
Location: No thanks
First, the town is an inscrutable maze of tunnels with very poor signage and tons of traffic snarls making the trip totally frustrating from the town sign to anywhere in the historic district. But, the greatest frustration was the total lack of access to the hotel. They actually expect you to back up traffic on a busy street while you wait for a hotel employee to come and ferry your car to a distant parking area with no notice of where it is and no warning that it will cost an arm and a leg. We called the hotel several times on our way and they were of little help. We had to hire a man on a motorcycle to guide us to the "pickup location". Because we were causing traffic backup he rushed us out of the car without our luggage and assured us he would bring it all. In the process a wheel was broken off of my suitcase and my wife lost her favorite hat. In addition, in the rush I had left my phone in the car and it took another hour to retrieve it. When the checked out, we repeated the scenario and were shocked at the price of the parking. Several suggestions, (1) designated parking where the hotel can meet clients and escort them to the hotel. (2) warn clients that the tunnel system is impossible to interpret and make the parking outside of the busy pedestrian area. (3) provide options so one does not get slapped with huge parking fees (4) warn clients that these problems exist so they can decide in advance if it is worth the pain.
Comment from Hotel Management
19-Jan-2018 by Hotel Boutique 1850, Hotel Management
Thank you very much for taking the time to share this comment and give us suggestions. We are very sorry about the parking experience. Because of the privileged location in the pedestrian zone in the heart of the city, it was not possible to have a parking lot in the hotel, and to solve this we worked hard to get some parking places with an agreement rate (for a small additional amount) in a public parking near the hotel, at the beginning we only had 5 places now we have 7 and we hope to keep getting more spaces for the comfort of all our guests because our mission is always to solve any problem and leave the best impression on each of the people who decide to stay with us. It is complicated to meet you in the parking lot because of the design of the city, and it is more difficult to arrive there. From all the staff of Hotel Boutique 1850 we would be very pleased to continue counting on your preference and have your understanding about it. At the time of making the reservation by telephone we appreciate that you indicate your need for a parking place and thus be able to help you avoiding any inconvenience that reduces the possibility of having an excellent stay. Greetings with much love from the entire 1850 team.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jan-2018
Very friendly and helpfull staff. Great location and easy to get to. We would have appreciated a secure internet connection for guests.
Comment from Hotel Management
07-Jan-2018 by Hotel Boutique 1850, Hotel Management
Thank you for your comments! We are very happy to know that you enjoy your stay. About the wifi, the one that we offer in the hotel has a password and a user that we only give to the guests at the check-in and in the key holder. But if you feel different about it please let us know. Hope to see you back soon in order to keep enyoing this beautiful city.
5 out of 5
Recommended
for Everyone
by A verified traveller

Well centralized

Posted 21-Dec-2017
We were very happy with staff and their courtesy All areas we were interested were close by!
Comment from Hotel Management
21-Dec-2017 by Hotel Boutique 1850, Hotel Management
Thank you so much for your comments! We are glad that you are having a great stay and we hope you to keep enjoying it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very cool boutique hotel with great service

Posted 10-Dec-2017
Pros: In addition to the above, I liked the old 14 ft high beams in the rooms but modern classic decor. Also liked the 4th floor bar and it’s great view.
Cons: Soundproofing? Provide white noise machines?
Location: Location is the heart of the old town with bandstand and concerts, many restaurants with music, fine dining, and just great place to hang out.
Gorgeous decor everywhere you look with art focus. Staff are very friendly and helpful and work to resolve any problem that might occur. This boutique hotel is located in the heart of the action, so ask for a room away from the noise or be prepared to use the earplugs thoughtfully provided. I liked that if you could not make breakfast at 9am, vouchers were provided for the next door Starbucks. I would definitely stay here again.
Comment from Hotel Management
11-Dec-2017 by Hotel Boutique 1850, Hotel Management
Miss Gail thank you so much for your comments! We were very happy to have you here in your new home in Guanajuato. We hope that you come back soon in order to keep enjoying this beautiful city, to rest of the rutine and not only because of work. The rooms facing the garden are a little noisy, but we hope that you come back and know an internal room, taking advantage of knowing another room. Thank you so much! all your family of Hotel Botique 1850 send you greetings!
4 out of 5
Recommended
for Couples
by A verified traveller from Calgary

Best location in Guanajuato!

Posted 01-Dec-2017
Pros: Clean and quiet central location in the heart of Guanajuato. Top quality bed linens and towels. Helpful friendly staff.
Cons: Better room lighting and more electrical outlets would be helpful as would more drawers and closet space to store and hang unpacked clothing.
Location: Many good restaurants within 5 minute walk from hotel. Easy walk to all major sights in the city.
The location simply couldn't be better. It faces directly onto the central Jardin, adjacent to Teatro Juarez; convenient walking distance to anywhere you may wish to visit. As the area immediately surrounding the hotel is restricted to pedestrian traffic only, the taxi dropped us off about a block away (behind the Teatro). Check-in was efficient and we were advised that the included breakfast was served in a restaurant next door to the hotel. The bed linens and towels are top quality and nice toiletries are provided. The bed was remarkably comfortable. The hotel staff are delightful and very helpful. The hotel has a very contemporary design which is attractive although functionality has been sacrificed for style in some cases. Our compact "Deluxe" room (Blanca) had windows overlooking an interior courtyard. The benefit was that it was quiet, avoiding the street noise from the constant activity in El Jardin. The downside was that it was dark...low ceiling with dark coloured wood beams and minimal illumination. It also suffered from a shortage of places to store or hang clothing you might wish to unpack, meaning we lived out of our suitcases for 4 days. The built-in table/shelf beside the bed is very low and not convenient for finding or reaching objects you may want in the night. There was also a shortage of available electrical outlets. None of these issues would discourage us from recommending the hotel, but they seem like unfortunate oversights for a premium priced hotel.
Comment from Hotel Management
04-Dec-2017 by Hotel Boutique 1850, Hotel Management
Thank you so much for your comments, we are very happy to know that you were comfortable and happy with your stay and with us. We are working on make the rooms more adaptable for our guest. Because the building is worl heritage, we can not do some modifications like cabling for the outlets or space in the walls for closets, so we make the possible to adapt the spaces in the room and thats why we have different solutions for those little inconvenients like portbale closets or multiple contact bars. We hope that you come back very soon in order to see the changes that we are making and to keep enjoying your stay here in your new home in Guanajuato.
5 out of 5
Recommended
for Everyone
by A verified traveller from yuma

Awesome stay

Posted 27-Nov-2017
In the middle of everything the best restaurant next door very clean customer service was awesome will stay again
Comment from Hotel Management
27-Nov-2017 by Hotel Boutique 1850, Hotel Management
Thank you so much for your opinion! We were very glad to recieve you and we are hoping to see you back very soon! Have an excellent day!
5 out of 5
by Phil

Boutique 1850 great experience.

Posted 18-Nov-2017 on Hotels
Very nice boutique hotel right in the Jardin de la union. Awesome location and friendly and helpful staff.
Comment from Hotel Management
20-Nov-2017 by 1850 Hotel Boutique, Hotel Management
Thank you so much Mr. Phil, We all make the possible to make your stay a unforgetable, so we are very happy to know that we did it. We hope to see you back very soon. Don't forget us! Remember this is your home in Guanajuato.