Decent hotel, great location
Hotel 1850 is located right in the center of guanajuato, directly on the main garden. Cars are not allowed in this part of town meaning that pick up and drop off are a block away from the hotel entrance.
The hotel room was clean, linens were nice and bed was comfortable. The room was completely carpeted, which is a bit unusual, but it seemed clean. One significant downfall, the building had no windows other than a view into a covered courtyard. Our room had three windows. Two were permanently obscured by film on the window, the third was very small and had curtains that could not be opened. The room felt a bit closed and cave like.
The staff were very nice and helped with all our needs. One miss was during check-in where we asked that since we were leaving early upon departure if it was possible to get a takeaway breakfast. The receptionist said of course they would put together a nice box for us to take with us. Unfortunately, upon departure nobody seemed to know about this agreement and they said it was not possible. Also, upon check-in the same receptionist told us that an Uber ride would be no problem for an early morning check-out and ride to the airport. Upon departure, we found that Uber were available.
The hotel staff working at that time said that Uber were never available early....this was around 6:30 a.m.
Overall the stay was nice, just a couple moments of mis information...
Comment from Hotel Management
12-Mar-2018 by Hotel Boutique 1850, Hotel Management
We deeply want to thank you for your preference and time to share with us your experience during your stay with us.
The hotel was adapted into what was once a house of 1850 and attempt to intervene in the best way to achieve results in each of the rooms. Actually we have 20 rooms, all of them are different and in the web site you can see each one, some are without windows because of the original design; so we always suggest that you call us in order to choose the best room for you.
About the misinformation of the box lunch, we will address this in order to improve our customer service and give an excellent attention, so thank you for sharing your experience.
The whole 1850's team sends a cordial greeting and we hope to have you back very soon.