Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Posted 30-Apr-2016
Excelente Hotel, muy buen servicio y gente muy cordial
4 out of 5
by A verified traveller

Stylish and top modern

Posted 25-Apr-2016
Stylish and modern in the heart of the city. Would recommend this to party people.
5 out of 5
by A verified traveller from Cd. de Mexico

Hotel ubicado en el corazón de la ciudad.

Posted 10-Apr-2016
Muy bonita remodelación de una casona antigua complementada con una muy buena decoración del interior. Seria conveniente un closet mas alto
5 out of 5
by A verified traveller from Louisville, KY

A very classy hotel

Posted 10-Apr-2016
Pros: We asked for a quiet room, and got it. There is a concierge on duty 24/7. Betty was extremely helpful and delightful. So were the other staff.
Location: It is next to the plaza and the theatre. This is where all the action takes place at night. Lots of music, restaurants and shopping nearby.
This hotel was quite a surprise! Its contemporary and beautiful style could be located in any big city in USA. We slept so well in a quiet, beautifully appointed room with a mini-bar and nice bath products. Great breakfast at the restaurant next door, where we also ate dinner.
4 out of 5
by A verified traveller from Ciudad de Mexico

Silencioso y muy cómodo junto al teatro Juarez

Posted 05-Apr-2016
La regadera estaba tapada pero todo lo demás perfecto
2 out of 5
by A verified traveller

Over-designed and over-priced

Posted 07-Mar-2016
Pros: Friendly, if not always particularly well informed, service.
Cons: A serious re-thinking of some of the design problems and placement of everything from the dysfunctional lobby bar to closets and electrical outlets
Beds and baths are good, but as other reviewers have noted, noise is an issue. One expects this in rooms facing the park--the price you pay for a hotels right on the Jardin. But the rooms facing the four-story lobby and particularly and an additional four-story atrium are also subject to what feels like an echo chamber at times.
5 out of 5
by A verified traveller from Austin, TX

Excellent Stay

Posted 02-Mar-2016
Perfect location to be within walking distance of great food and tours. We had a room with a view to the Jardin, we expected the extra noise so it did not bother us. The restaurant Casa Valadez is excellent and so convenient for breakfast. We loved having access to Starbucks downstairs as well! Beautiful city, so much to experience!
5 out of 5
by A verified traveller

Right at the heart of this little charming town

Posted 20-Feb-2016
Pros: location, service, hotel design...
Cons: Food is just ok. Can be better.
Very nice 3 nights stay. Very nice hotel. Loved the charming little town with a colorful view from top of the hill.
5 out of 5
by A verified traveller from los angeles, ca

Great location with high quality room

Posted 15-Feb-2016
Pros: Location is great.
Cons: The room can be more ventilated. Kinda humid inside when windows are closed. But considering it was built in1850, it is acceptable.
Location: Restaurants, bars, market, tours, everything can be reached in walking distance.
Great location, walking distance to everything, restaurant, bars and close to transportation. Center of the touristy place. Worth of ge money, clean room and comfortable bed. Pretty quiet when facing inside the hotel. Friendly staff and breakfast at the restaurant was delicious!!
4 out of 5
by A verified traveller from 千葉県

立地は抜群! 部屋の照明が少し暗い?

Posted 07-Feb-2016
デザイン性に凝っているためか、照明が暗く感じ、夜ガイドブックなどを読んでいると目が疲れた。親子3名で宿泊したので、エクストラベッドをお願いしたが、ベッドというよりもマットレスだった点も残念。 それ以外はほぼ完璧。ユニオン庭園に面しており、グアナファト観光には抜群の立地(ファレス劇場からバジリカ辺りがグアナファトの街の中心部)。ホテルのスタッフも親切。朝食は隣のレストラン(Casa Valadez)で正午頃まで可能。 ユニオン庭園(街の中心部は歩行者天国)に面しているため、タクシーで直接乗り入れることはできないが、それほど気にならかった(タクシー乗場まで100メートルくらい)。