Ratings based on 114 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 13-Apr-2018
There was no towels and a janitor almost open the door of our room
Comment from Hotel Management
17-Apr-2018 by Armando Silva- Gerente, Hotel Management
Gracias por sus comentarios, los tomamos siempre en cuenta para mejorar nuestros servicios.
by a verified traveller from Ab
Excellent location.
Posted 02-Jan-2018
Pros: The garthen
Cons: Need lots of little fiings here and there
Location: excellent location, closed by everything.
little bit dusty, no elevator, lots of stairs, lower service according to price,
Comment from Hotel Management
12-Jan-2018 by A, Hotel Management
Gracias por sus comentarios, los tomamos siempre en cuenta para mejorar nuestros servicios.
by Patricia
Posted 22-Jul-2017 on Hotels
by Maria
Posted 17-Mar-2017 on Hotels
hotel located very near to Teatro Juarez and restaurant area & plazas. Fairly maintained, reception desk staff amiable; you climb stairs to get to rooms. Sound of Church bells wake you up early around 6:30; Shower hot water unavailable early, for hot shower 13:00hrs best time. We had to call several times for 2nd towel plus extra blanket due to cold nites
by a verified traveller
Historical Adventure in Guanajuato
Posted 15-Feb-2017 on HotelsGuanajuato is a wonderful place to visit and this Hotel was the perfect location to do just that! The Staff was friendly and helpful for extra linens, tour suggestions, helping with the telephone for a foreigner and even making the call for us. Thank you!
by a verified traveller from US
Great location
Posted 27-Nov-2016
Pros: Location is great just steps from teatro juarez
Cons: Needs a very good cleaning and change the carpet
Location: Everything is close the pipila teleferico el teatro Juarez bars restaurants la callejoniada el callejon de el beso etc
The only good thing about this place is the location everything else is in bad shape is dirty the shower was clogged room is dark the building is amazing but it need a lot a maintenance
by a verified traveller from Carson, United States of America
Cheap
Posted 15-Nov-2016
Pros: Staff always friendly and ready to help, friendly too
Cons: Rooms outdated,curtains torn, cables coming out of the stained rug, pieces of the wall falling, dusty, never enough towels and worst of all hotel located in front of two LOUD LOUD bars, you will get no sleep or rest until after 3am!
Location: Location is good, in the center of the city
Recommended
for Everyoneby a verified traveller from LA HABRA, United States of America
Excellent Hotel
Posted 26-Oct-2016
Location: Evrything is nearby, very easy to walk to the city plaza and shops
The room with the king bed is huge and beautiful. We got a room with a balcony which was a plus
by a verified traveller from Tampico, México
Too old, too expensive
Posted 05-Sep-2016 on Orbitz
Pros: Ubication
Cons: All.
Terribles pillows and beds, bath's door can't be closed, hard access to rooms. One star hotel with the price of a 4 star. The only good thing is the ubication, 50 meters to Teatro Juárez. The street is usually closed, so you have to carry on baggages walking a lot. One of the worstest hotels ever.
Recommended
for Everyoneby a verified traveller
Boutique hotel close to everything
Posted 15-Aug-2016
Pros: Close to centro
Cons: Rooms need TLC.
Location: Great location
The hotel is close to everything. In the centro. We had room 29 which was a lot more quiet than rooms in front. But 2 floors up, no elevator. Good exercise but tiring after walking all day. I would ask for the same room just because it was quiet. Rooms need updating and TLC. The pillows are awful. Pricey for what it offers. Restaurant next door has amazing pasta and pizza. Overall, good.
