Ratings based on 71 Verified Reviews

3.5 out of 5
78% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from US

Great location

Posted 27-Nov-2016
Pros: Location is great just steps from teatro juarez
Cons: Needs a very good cleaning and change the carpet
Location: Everything is close the pipila teleferico el teatro Juarez bars restaurants la callejoniada el callejon de el beso etc
The only good thing about this place is the location everything else is in bad shape is dirty the shower was clogged room is dark the building is amazing but it need a lot a maintenance
2out of 5
by A verified traveller from Carson, United States of America

Cheap

Posted 15-Nov-2016
Pros: Staff always friendly and ready to help, friendly too
Cons: Rooms outdated,curtains torn, cables coming out of the stained rug, pieces of the wall falling, dusty, never enough towels and worst of all hotel located in front of two LOUD LOUD bars, you will get no sleep or rest until after 3am!
Location: Location is good, in the center of the city
5out of 5
Recommended
for Everyone
by A verified traveller from LA HABRA, United States of America

Excellent Hotel

Posted 26-Oct-2016
Location: Evrything is nearby, very easy to walk to the city plaza and shops
The room with the king bed is huge and beautiful. We got a room with a balcony which was a plus
2out of 5
by A verified traveller from Tampico, México

Too old, too expensive

Posted 05-Sep-2016 on Orbitz
Pros: Ubication
Cons: All.
Terribles pillows and beds, bath's door can't be closed, hard access to rooms. One star hotel with the price of a 4 star. The only good thing is the ubication, 50 meters to Teatro Juárez. The street is usually closed, so you have to carry on baggages walking a lot. One of the worstest hotels ever.
3out of 5
Recommended
for Everyone
by A verified traveller

Boutique hotel close to everything

Posted 15-Aug-2016
Pros: Close to centro
Cons: Rooms need TLC.
Location: Great location
The hotel is close to everything. In the centro. We had room 29 which was a lot more quiet than rooms in front. But 2 floors up, no elevator. Good exercise but tiring after walking all day. I would ask for the same room just because it was quiet. Rooms need updating and TLC. The pillows are awful. Pricey for what it offers. Restaurant next door has amazing pasta and pizza. Overall, good.
4out of 5
by Adriana

This traveller left a rating score only Posted 04-Jul-2016 on Hotels
1out of 5
by A verified traveller

Posted 26-Apr-2016
Hotel was not clean at all and add fees without justification. there wad a lot noise and bed really bad
3out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Superb Location, But Old And Dark

Posted 26-Mar-2016
Pros: Superb location with nice enough staff.
Cons: Lighting is awful. Could be improved very inexpensively. Consistently hot water would be nice.
Location: Guanajuato is incredible.
A great location, very hard to get to. Despite website suggestion, they have no parking. Have to use municipal parking 4 blocks away and it aint cheap. For the hotel, you need to do steps - 31 to get from check in to 1st floor. The building was built in 1684 and it was the old counting house. Built like a bank. We had an inside room which was blessedly quiet, but no windows. Lighting was far below average - reading was quite difficult. The whole place (including our room) is full of vintage Catholic imagery, if you're into that type thing. The king bed was comfortable, but pillows were like rocks. The vent in the bathroom consisted of an 18" diameter hole in the wall above the shower - brrrr! We had lukewarm water for 1st morning's shower, then hot the 2nd - with more guests - weird.
4out of 5
Recommended
for Everyone
by A verified traveller from NY

Good stay

Posted 28-Dec-2015
The location is very good! And staffs are exellent. There are many restaurant and bars near hotel. The decoration of hotel is special and I like it
5out of 5
Recommended
for Everyone
by A verified traveller from Idaho, USA

Excellent Location, Friendly Staff!

Posted 30-Nov-2015
Pros: The location, friendly staff, and great price. It was clean and comfortable.
Cons: There is no elevator. No air conditioning.
Location: Located in the old Centro district. Near the popular Union Plaza and the Juarez Theatre. Near a lot of great restaurants, Cathedrals, university, et
You won't be disappointed by this charming older hotel. It's about 50 years old, but is clean and suitable. The location to all the activities in the old Centro district is a huge convenience. The price is right. We wouldn't want to spend a lot of money on a room, when we are there so little of the time. The building is from 1685 where they made coins/money for centuries before remodeling it into a hotel. The staff is very helpful and friendly. They helped give us directions when needed to find places in town, including where to change money for the best rates. They found and brought me a fan to the room for added comfort. They went above and beyond in finding and arranging an early-morning taxi to the airport upon our departure. It was old colonial and comfortable. Even comfortable bed and pillows. There is no elevator, but great exercise going up and down the stairs. They will help you with your luggage if needed. Wi-Fi was provided, but it worked better out in the open foyers with lots of comfortable seating. Great for gathering or visiting if you're traveling with a group. We will definitely stay there again! Guanajuato is a very charming, "magical" city established by the Spaniards in the mid-1500s. Lots to see and do.