Title: Nimue Marina Residence & Hotel Boutique Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nimue Marina Residence & Hotel Boutique Beachfront hotel with full-service spa ![Panoramic Cabin | Terrace/patio](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/41c54de7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Cabin | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/25bc55c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/eaf4c558.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/ad90733d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/c7f19f2d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find tranquility at Nimue Marina Residence & Hotel Boutique with a private beach and outdoor pool. Enjoy massages, racquetball/squash courts, and volleyball. A coffee shop/cafe and free WiFi in public areas complete the experience. 8.8 Excellent ## Popular amenities - On private beach - Gym - Bar - Spa - Pool - Breakfast included £138 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Deluxe Double Room, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/9cb8960a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Bedrooms ### Highlights Deck/patio Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding - Lake view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Romantic Cabin | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/86dbd40f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Cabin 8.0 Very good 1 review ### Highlights Separate dining area Individually furnished Individually decorated Private pool Kitchen Mini-fridge Smart TV Renovated in 2023 - Lake view - Sleeps 2 - 1 King Bed ![Panoramic Cabin, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/085fde84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Cabin, 1 King Bed ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Kitchen Mini-fridge Smart TV Renovated in 2023 - Lake view - Sleeps 4 - 1 King Bed ![Luxury Cottage | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/dfb4140e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Cottage ### Highlights Furnished patio Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains 3 bedrooms - 3 bedrooms - Mountain view - Sleeps 8 - 1 King Bed, 1 Queen Bed and 1 Double Bed ![Panoramic Cabin | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/da5a92d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Cabin ### Highlights Deck/patio Separate dining area Individually furnished Individually decorated Kitchen Mini-fridge Smart TV Renovated in 2023 - Lake view - Sleeps 4 - 1 King Bed ![Deluxe Studio Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/3da7f5aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite ### Highlights Separate dining area Individually furnished Individually decorated Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains - Sleeps 2 - 1 King Bed ![Comfort Quadruple Room, 2 Queen Beds, Bathtub | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/456baf9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room, 2 Queen Beds, Bathtub ### Highlights Separate dining area Individually furnished Individually decorated Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains - Sleeps 4 - 2 Queen Beds ![Luxury Apartment, 3 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/aef1494d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 3 Bedrooms ### Highlights Deck/patio Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains 3 bedrooms - 3 bedrooms - Mountain view - Sleeps 8 - 1 King Bed, 1 Queen Bed and 2 Large Single Beds ![Standard Quadruple Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/99da390b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds ### Highlights Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding Down duvet - Sleeps 4 - 2 Double Beds ![Deluxe Single Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/2f40ba8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding Down duvet - Lake view - Sleeps 2 - 1 Queen Bed OR 1 Queen Sofa Bed ![Luxury Cabin | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/1409ec80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Cabin ### Highlights Separate dining area Private pool Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding - 1346 sq ft - Lake view - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Luxury Studio Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/88c7ba15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio Suite ### Highlights Garden Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding - 1346 sq ft - Mountain view - Sleeps 4 - 1 King Bed OR 1 King Sofa Bed ![Luxury Studio | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/1d83a043.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio ### Highlights Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding Down duvet - Lake view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Luxury Studio Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/c7e58d92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio Suite ### Highlights Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding Down duvet - 710 sq ft - Lake view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Luxury Studio Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/9bb55152.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio Suite ### Highlights Separate dining area Kitchen Mini-fridge Smart TV Renovated in 2023 Blackout curtains Premium bedding Down duvet - 710 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Nimue-Marina-Residence-Hotel-Boutique.h45964535.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Nimue-Marina-Residence-Hotel-Boutique.h45964535.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.29466%2C-103.25201&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7ipnPI_vK1luORcfTFi5cCrqcIQ=) 57 Paseo de La Huerta, Ajijic, JAL, 45920 #### What's nearby - Laguna Shopping Centre - 15 min walk - 0.9 miles - Ajijic Malecón - 15 min walk - 0.9 miles - Chula Vista Country Club - 3 min drive - 1.5 miles - Chapala Malecon - 8 min drive - 4.5 miles - Monte Coxala Spa - 12 min drive - 6.9 miles #### Getting around - Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 40 min drive #### Restaurants - ‪El Bar Co. - ‬13 min walk - ‪Black Coffee Gallery by Fernando Andriacci - ‬15 min walk - ‪Teocintle Maiz - ‬12 min walk - ‪Pranzo Bristro - ‬8 min walk - ‪Pipiolo Carnes Asadas - ‬17 min walk ## About this property ### Nimue Marina Residence & Hotel Boutique Hotel remodelled in 2023 and located near Lake Chapala Free continental breakfast, an adjacent golf course and a beach bar are just a few of the amenities provided at Nimue Marina Residence & Hotel Boutique. This hotel is a great place to bask in the sun with a private beach and sunloungers. Indulge in a Swedish massage at Nimue, the on-site spa. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a terrace and a coffee shop/cafe. Additional perks include: - An outdoor pool - Free self-parking - Golf privileges (optional), beach umbrellas and local meal delivery service - A billiards/pool table, outdoor furniture and beach towels Room features All guest rooms at Nimue Marina Residence & Hotel Boutique have comforts, such as premium bedding and separate dining areas, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Egyptian cotton sheets and down duvets - Rainfall showers, baths or showers and hairdryers - 55-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, separate dining areas and kitchens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/8000000/7480000/7474900/7474885/4ef0291b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real de Chapala La Floresta - Pool - Hot tub - Kids pool - Parking included 8.4 Very good 1,016 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=7474885&PinnedHotelID=7474885&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/34000000/33760000/33750400/33750343/cf4bd38a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lindo Ajijic B&B Ajijic - Pool - Hot tub - Spa - Parking included 8.8 Excellent 261 reviews £100 includes taxes & fees 3 Nov - 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Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available daily 8:30 AM to 11:30 AM - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - 9-hole adjacent golf course - Billiards/pool table - Full-service spa - Golf caddies - Golf clubhouse - Gym - Optional golf privileges - Outdoor pool - Padel - Playground - Steam room ### Family friendly - In-room kitchen - Mini-fridge - Outdoor pool - Playground - Separate in-room dining area - Snack bar/deli ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Outdoor entertainment area - Outdoor furniture - Terrace ### Full-service spa - Couples treatment rooms - Deep-tissue massages - Spa open daily - Swedish massages - Treatment room ### Accessibility - No lift ### More - Banquet hall - Built in 1995 - Designated smoking areas - Mediterranean architecture - Renovated entire property - June 2023 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Champagne service - Cookware, dishware, and utensils - Espresso maker - Griddle - Kitchen - Meal delivery service - Mini-fridge - Paper towels - Separate dining area ### More - Iron/ironing board - Safe - Window screens ## Policies ### Check-in Check-in time starts at 2:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 8:30 AM - 7:30 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Nimue Marina & Boutique Ajijic Nimue Marina Residence Hotel Boutique Nimue Marina Residence & Hotel Boutique Hotel Nimue Marina Residence & Hotel Boutique Ajijic Nimue Marina Residence & Hotel Boutique Hotel Ajijic ## Frequently asked questions ### Does Nimue Marina Residence & Hotel Boutique have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Nimue Marina Residence & Hotel Boutique? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Nimue Marina Residence & Hotel Boutique on 9 Nov 2025 start from £138.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Guadalajara-Hotels-Nimue-Marina-Residence-Hotel-Boutique.h45964535.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Nimue Marina Residence & Hotel Boutique pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Nimue Marina Residence & Hotel Boutique? > Self-parking is free at this property. ### What time is check-in at Nimue Marina Residence & Hotel Boutique? > Check-in begins at 2:00 PM. ### What time is check-out at Nimue Marina Residence & Hotel Boutique? > Checkout is at noon. ### Where is Nimue Marina Residence & Hotel Boutique located? > Located in La Floresta, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Santos Degollado Secondary School and Lake Chapala. Tobolandia and Laguna Shopping Centre are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Nimue Marina Residence & Hotel Boutique Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 52 8 - Good 4 6 - Okay 6 4 - Poor 3 2 - Terrible 5 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Eduardo 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice view of lake chapala. ##### Eduardo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Javier 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing palapa style bungalow right on the lake. The hotel was amazing and in a spectacular location. Will return to this hotel in the future. ##### Javier Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Omar 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a very pleasant time. Quiet and peaceful. Staff were great and friendly. Easy check in and check out. 1st time there and definitely not the last one. ##### Omar Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Carlos 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place with gorgeous areas to walk around. Will return. Gracias! ##### Carlos Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Ricardo 2 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a cute hotel, nice and quiet area. Good amenities, the staff are friendly and welcoming ##### Ricardo Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Yesenia 1 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the view, the serenity of the place, and the staff were all very nice. Can't wait to go again! ##### Yesenia Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Hector 16 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow i loved all of it. Views rooms location property service all Amazing ##### Hector Stayed 1 night in Nov 2023 ### 6/10 Okay #### Milissa 15 May 2025 Liked: Staff & service Disliked: Property conditions & facilities The property overall is very pretty. During the check-in, we requested additional pillows, which were never delivered. Approximately 730 in the afternoon, early evening, my husband went to ask about the pillows and additional water and there was absolutely no one available. The staff had gone home. The shower didn't drain whatsoever so my husband had to wait approximately 3 hours before he could shower without fear of overflow. Operationally the company has many issues that need to be addressed. ##### Milissa Stayed 1 night in May 2025 ### 4/10 Poor #### Rigoberto 14 Jul 2023 Liked: Cleanliness, room comfort Disliked: Staff & service The unit was nice, though it was next to a construction zone. It seems like they are expanding and that is another pleasant by any means. The noise is horrendous and the people coming and going is annoying. We left after two nights. ##### Rigoberto Stayed 7 nights in Jul 2023 ### 2/10 Terrible #### Silvia 28 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I wouldn’t recommend this place to anyone ever. It wasn’t ready despite showing up well after check in. No water or brown water coming out of showers and sink on our second day with No one to be able to contact because there was no front desk staff after 4 pm this place is expensive and terrible bad in all aspects, cleanliness, customer service, convenience, and overall experience. Our family trip Was ruined. ##### Silvia ### 2/10 Terrible #### Kenneth 28 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia have no customer service, difficult to reach to a live agent. This hotel have no service, no proper training staff, after 8pm there’s no one in the entire hotel, before 8am there’s no one at the front desk, not able to communicate in English; totally nothing to do in the entire hotel, this is not a hotel should call them a “bed and no breakfast” ##### Kenneth Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Kenneth 31 Aug 2023 Liked: Property conditions & facilities Disliked: Staff & service, amenities I was going weekend vacation with my wife, Expedia make a mistake not making right connections, end up I have to stay 1 night for $900, at beginning I told the hotel owner it is not his fault so I can paid the amount and he promise to give me written note a big discount for future stay to compensate my lost, and the next day worst part the owner was not honest there’s nothing written, no breakfast no one to checking out, it’s not about money lost, such a bad feeling that a vacation hotel owner lying and Expedia have such bad communication to help a royal customer. Never again trust this hotel! ##### Kenneth Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Matthew 17 Nov 2024 Disliked: Staff & service, property conditions & facilities, room comfort This was horrible. They took our money, and put us in the waterfront room we paid for around 6PM. We left for 2 hours and there was an outdoor party with bad noise masquerading as music going on upon our return around 8PM. We asked the hotel staff when it would end and they said at 1 PM. We told them this was unacceptable. They then offered to either refund our money and leave or take a substandard room that we found out had no hot water. We took the room as we had no place else to go. And to add injury to insult, they offered us overvalued services in exchange, when they should have been offering us a partial refund. And they blamed Hotels.com for their refusal to offer a refund, stating that We paid a premium for the room and got far less. I am filing a complaint with Hotels.com. We should have been offered a partial refund. You should be wary of lodging with them. ##### Matthew Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ana Celina 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La vista al lago y la serenidad ##### Ana Celina Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kalyope Alejandra 13 Sept 2025 ##### Kalyope Alejandra Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Christian 26 Jun 2025 ##### Christian Stayed 1 night in Jun 2025 ### 8/10 Good #### Mario 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Falta mantenimiento. Muy buena atención. ##### Mario Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Sandra 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El jacuzzi frío ##### Sandra Stayed 2 nights in May 2025 ### 10/10 Excellent #### Josemir felipe casillas 24 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo está muy bien en general ##### Josemir felipe casillas Stayed 1 night in Mar 2025 ### 10/10 Excellent #### juan 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hoteles.com no me gusta su atención a clientes!!! Muy recomendable el hotel, el personal muy amable. Mi queja es con hoteles.com me hicieron un cargo por una persona extra en mi estado de cuenta, en repetidas ocasiones traté de comunicarme atención a clientes para aclarar que solo éramos dos personas pero en todos mis intentos no pude solucionar mi aclaración, es muy frustrante comunicarle con una grabadora que no ofrece soluciones y solo entorpece la comunicación. Espero y el personal les mi queja por este medio y me puedan explicar por qué se me hizo dicho cargo. ##### juan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### violeta 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Realmente el lugar es Maravilloso! Limpio excelente atención muy buena vista el jacuzzi super Agusto LO ÚNICO que a mí opinión sería templar la hermosa alberca que tienen ! ##### violeta Stayed 1 night in Apr 2025 ### 6/10 Okay #### Maria Guadalupe 4 Apr 2025 ##### Maria Guadalupe Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Adriana 14 Mar 2025 ##### Adriana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Cristina 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Una buena experiencia junto al lago de Chapala ##### Cristina Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Sergio 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sergio Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [El Borj Hotel](https://www.expedia.co.uk/Mahdia-Hotels-El-Borj-Hotel.h13263704.Hotel-Information) > > [Holiday Inn London Brent Cross by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Brent-Cross.h8382.Hotel-Information) > > [5 Star Hotels in Keele](https://www.expedia.co.uk/5Star-Keele-Hotels.s50-0-d3000477865.Travel-Guide-Filter-Hotels) > > [Honest Lawyer Hotel](https://www.expedia.co.uk/Durham-Hotels-Honest-Lawyer-Hotel.h2621674.Hotel-Information) > > [Club Turquoise Apartments](https://www.expedia.co.uk/Marmaris-Hotels-Club-Turquoise-Apartments.h11889063.Hotel-Information) > > [5 Star Hotels in Tenerife](https://www.expedia.co.uk/5Star-Tenerife-Hotels.s50-0-d6047194.Travel-Guide-Filter-Hotels) > > [Howard Arms](https://www.expedia.co.uk/Brampton-Hotels-Howard-Arms.h16336419.Hotel-Information) > > [Ohasis Boutique Suites](https://www.expedia.co.uk/Arona-Hotels-Ohasis-Boutique-Suites.h12031020.Hotel-Information) > > [Cheap Hotels in Ilford](https://www.expedia.co.uk/Ilford-Hotels-Budget-Hotels.0-0-d6144799-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [AC Hotel by Marriott Bratislava Old Town](https://www.expedia.co.uk/Bratislava-Hotels-AC-Hotel-By-Marriott-Bratislava-Old-Town.h2699356.Hotel-Information) > > [Hotels in Burnham-on-Sea](https://www.expedia.co.uk/Burnham-On-Sea-Hotels.d182477.Travel-Guide-Hotels) > > [Clayton Hotel & Leisure Club Sligo](https://www.expedia.co.uk/Sligo-Hotels-Clayton-Hotel-Leisure-Club-Sligo.h1194108.Hotel-Information) > > [Bon Repos](https://www.expedia.co.uk/Calella-Hotels-Hotel-Bon-Repos.h1486924.Hotel-Information) > > [Petradi Beach Lounge Hotel](https://www.expedia.co.uk/Rethymno-Hotels-Petradi-Beach-Lounge-Hotel.h7750428.Hotel-Information) > > [Hotels in El Hierro](https://www.expedia.co.uk/El-Hierro-Hotels.d6047447.Travel-Guide-Hotels) > > [Villa Lala Boutique Hotel Adults Only](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Villa-Lala-Hotel-Boutique-Adults-Only.h10211572.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Wick (WIC)](https://www.expedia.co.uk/lp/flights/bhx/wic/birmingham-to-wick) > > [Flights from Auckland (AKL) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/akl/lax/auckland-to-los-angeles) > > [Flights from La Rochelle (LRH) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/lrh/lgw/la-rochelle-to-london) ### Cars > [Car hire in Venice](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Marco-Polo.d4539222.Car-Hire-Guide) > > [Hertz Car Rentals In Hartsfield Jackson Atlanta Intl](https://www.expedia.co.uk/Hertz-Car-Rentals-In-Hartsfield-Jackson-Atlanta-Intl.d5002305-c40.Car-Rental-Guide-Suppliers) ### Packages > [Evesham Country Park](https://www.expedia.co.uk/Evesham-Country-Park-Evesham.d553248621532492140.Attraction) > > [National Wallace Monument](https://www.expedia.co.uk/National-Wallace-Monument-Stirling.d6088365.Attraction) > > [London Holidays](https://www.expedia.co.uk/London.d178279.Holidays-City-Breaks) > > [Norwich Castle](https://www.expedia.co.uk/Norwich-Castle-Norwich-City-Center.d6087503.Attraction) ### General > [Visit Zell am See](https://www.expedia.co.uk/Zell-Am-See.dx177915) > > [Visit Joppa](https://www.expedia.co.uk/Edinburgh-Joppa.dx179555) > > [Visit Vigo](https://www.expedia.co.uk/Vigo.dx3700)