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Hotel Portonovo Plaza Centro

3.5 star property
Hotel with free valet parking, near Guadalajara Cathedral

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Photo gallery for Hotel Portonovo Plaza Centro

Superior Doble | 1 bedroom, desk, iron/ironing board, free WiFi
Meeting facility
Reception
1 bedroom, desk, iron/ironing board, free WiFi
Interior entrance
Hotel Portonovo Plaza Centro in Guadalajara offers a warm welcome. Enjoy the 24-hour business center, in-room WiFi, and secure luggage storage. The restaurant serves full breakfast options, and the helpful staff ensures everyone feels at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Doble

Superior Doble | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Doble

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Queen

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior King

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with TV

1 bedroom, desk, iron/ironing board, free WiFi

Double Room Standard with TV

  • 215 sq ft
  • Sleeps 2

View all photos for Quadruple Room Standard with TV

1 bedroom, desk, iron/ironing board, free WiFi

Quadruple Room Standard with TV

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 4

View all photos for Double Room Superior

1 bedroom, desk, iron/ironing board, free WiFi

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2

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About the area

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 9 min walk - 0.5 miles
  • Teatro Diana - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 10 min walk - 0.6 miles
  • Avienda Chapultepec - 4 min drive - 1.9 miles

Getting around

  • San Juan de Dios Station - 10 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 28 min drive

Restaurants

  • ‪Tortas Ahogadas El Güerito - ‬6 min walk
  • ‪Los Faroles Taqueria - ‬5 min walk
  • ‪Tacos y gorditas "El Gallo - ‬6 min walk
  • ‪Taqueria La Guadalupana - ‬4 min walk
  • ‪La Precopa Bar - ‬5 min walk

About this property

Hotel Portonovo Plaza Centro

Hotel near Guadalajara Cathedral
Hotel Portonovo Plaza Centro provides amenities, such as a 24-hour business centre and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and valet parking
  • Full breakfast (surcharge), concierge services and tour/ticket information
  • Luggage storage, free newspapers and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Frequently asked questions

Is Hotel Portonovo Plaza Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portonovo Plaza Centro?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Portonovo Plaza Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Portonovo Plaza Centro?

Checkout is at noon.

Where is Hotel Portonovo Plaza Centro located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Plaza de los Mariachis and Guadalajara Cathedral. Plaza de Armas and Centro Cultural are also within 10 minutes. San Juan de Dios Station is 10 minutes by foot and Plaza Universidad Station is 10 minutes.

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Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1009 reviews
Rating 8 - Good. 280 out of 1009 reviews
Rating 6 - Okay. 194 out of 1009 reviews
Rating 4 - Poor. 79 out of 1009 reviews
Rating 2 - Terrible. 83 out of 1009 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ulises

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Irving Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

ALICIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Armando

Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024

2/10 Terrible

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

2/10 Terrible

jose luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...... #$&@*
Stayed 2 nights in Jun 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in May 2024

8/10 Good

Sandra noemi

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Sinermac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2024

6/10 Okay

Roberto

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy limpio, cómodo, muy bonito y el servicio es excelente pero afuera es inseguro, a un lado hay un tren ligero pero hay mucha gente de la calle y bastante basura, se me hizo insegura después de las 7pm
Stayed 1 night in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service
La verdad que la atención del personal es única, muy buena gente y serviciales, lo que no me gustó fue que los cuartos están un poco oscuros y húmedos pero vaya, para lo que me costo, calidad precio
Stayed 5 nights in Aug 2025

8/10 Good

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación, estacionamiento, muy centrico y lugares para comer
Stayed 4 nights in Aug 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. El personal muy amable siempre a las necesidades de los huéspedes. Por transporte tuve que esperar después del check out y muy agradables me permitieron esperar ahí y guardaron mis pertenencias mientras tanto. Si tuviera una sugerencia sería solamente que ampliarán el horario del restaurant pero fuera de eso, excelente en todo
Stayed 2 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Lo unico que no me gusto es el mal olor que salia de la coladera de la regadera
Stayed 2 nights in Aug 2025

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, todo estaba limpio y ordenado en la propiedad, relación precio VS servicio está muy bien.
Stayed 1 night in Aug 2025

8/10 Good

Jose homero

Liked: Cleanliness
Muy bien
Stayed 3 nights in Aug 2025

10/10 Excellent

JUAN MANUEL

Stayed 2 nights in Aug 2025