Title: Hotel Frances Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Frances Colonial hotel with bars/lounges and 24-hour front desk ![Interior](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/80f3b57b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/5813aef2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/094b507f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/14f397c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/102d3957.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Frances in central Guadalajara combines relaxation with convenience. Travelers love the peaceful rooftop terrace, practical dry cleaning, and attentive concierge. The staff earns praise for tour assistance and limo transportation, making city exploration easy. 8.0 Very good ## Popular amenities - Bar - Room service - Air conditioning - 24/7 front desk - Breakfast available - Laundry £41 includes taxes & fees 13 Oct - 14 Oct ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Standard Room | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/0ab01687.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 22 reviews ### Highlights Individually furnished Air conditioning TV Hairdryer Private bathroom Desk Daily housekeeping Wardrobe - 172 sq ft - Sleeps 2 - 1 Double Bed ![Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/80641295.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 9 reviews ### Highlights Individually furnished Air conditioning Free cots/infant beds TV Private bathroom Desk Daily housekeeping Wardrobe - 280 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/60e6f567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.0 Good 8 reviews ### Highlights Individually furnished Private hot tub Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Desk - 344 sq ft - Sleeps 2 - 1 King Bed ![Premium Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/5f80ce6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite 7.4 Good 9 reviews ### Highlights Individually furnished Private hot tub Air conditioning Flat-screen TV Hairdryer Private bathroom Desk Daily housekeeping - 388 sq ft - Sleeps 5 - 2 Double Beds ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/4b26e7f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 4 ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/02b25350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Private bathroom Desk Daily housekeeping Wardrobe Laptop workspace - 172 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![Standard Quadruple Room | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/b6cf8dc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Individually furnished Air conditioning Private bathroom Desk Daily housekeeping Wardrobe Laptop workspace - 172 sq ft - Sleeps 4 - 2 Double Beds ![Family Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/d50647d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Individually furnished Air conditioning 2 bedrooms Private bathroom Desk Daily housekeeping Wardrobe Laptop workspace - 280 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 Single Bed ![Comfort Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/1d973462.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Individually furnished Air conditioning Separate bedroom Private bathroom Desk Daily housekeeping Wardrobe Laptop workspace - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Executive Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/c520d10f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Individually furnished Private hot tub Air conditioning 2 bedrooms Private bathroom Desk Daily housekeeping Wardrobe - 388 sq ft - 2 bedrooms - Sleeps 6 - 3 Double Beds ![Grand Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/8eccf3a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Individually furnished Air conditioning 2 bedrooms Private bathroom Desk Daily housekeeping Wardrobe Laptop workspace - 2 bedrooms - Sleeps 8 - 4 Double Beds ![Elite Suite | Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/326b937f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Suite ### Highlights Individually furnished Private hot tub Air conditioning 2 bedrooms Private bathroom 2 bathrooms Minibar Desk - 388 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/9df17fda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 193 sq ft - Sleeps 2 ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/989ab638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 193 sq ft - Sleeps 3 ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/35e5b18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite 7.0 Good 2 reviews - 215 sq ft - Sleeps 4 ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/85000000/84050000/84046800/84046785/f84d2dc6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Guadalajara Neruda by IHG Providencia - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 360 reviews £109 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Guadalajara-Hotels-Voco-Guadalajara-Neruda.h84046785.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=77e9a4be-3b27-4c23-b36b-92478f8cde13&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2160000/2150500/2150460/37a5a5ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn by Hilton Guadalajara-Aeropuerto El Salto - 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Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,254 reviews £77 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Guadalajara-Hotels-Presidente-InterContinental-Guadalajara.h16015.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=77e9a4be-3b27-4c23-b36b-92478f8cde13&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12880000/12879300/12879254/w4000h2662x0y0-649a6841_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Guadalajara Aeropuerto Las Pintitas - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.4 Very good 1,011 reviews £58 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Guadalajara-Hotels-City-Express-Guadalajara-Aeropuerto.h12879254.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=77e9a4be-3b27-4c23-b36b-92478f8cde13&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48900000/48893800/48893772/f9253549_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Guadalajara Novena by IHG Guadalajara - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67618%2C-103.34562&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RIaFad57LwebxsrO_wX1F4yMYPI=) Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100 #### What's nearby - Guadalajara Cathedral - 2 min walk - 0.1 miles - Degollado Theater - 2 min walk - 0.1 miles - Plaza de Armas - 2 min walk - 0.1 miles - Teatro Diana - 16 min walk - 0.9 miles - Avienda Chapultepec - 3 min drive - 1.7 miles #### Getting around - Plaza Universidad Station - 5 min walk - Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive #### Restaurants - ‪La Chata - ‬3 min walk - ‪Starbucks - ‬1 min walk - ‪Piso Siete - ‬3 min walk - ‪Café Boutique Degollado - ‬2 min walk - ‪Cantina La Fuente - ‬4 min walk ## About this property ### Hotel Frances Hotel near Guadalajara Cathedral Take advantage of a terrace, dry cleaning/laundry services and 2 bars at Hotel Frances. The on-site restaurant, El Molino Rojo, offers breakfast, brunch and lunch. You'll also enjoy the following perks during your stay: - Limo/town car service, buffet breakfast (surcharge) and tour/ticket information - A lift, a 24-hour front desk and luggage storage - A banquet hall, a front desk safe and concierge services - Guest reviews speak highly of the helpful staff Room features All 65 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as room service. Other amenities include: - Showers and free toiletries - Wardrobes/cupboards, cable channels and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6550000/6547500/6547467/6cb5d18b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Genova Centro Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,624 reviews £29 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=6547467&PinnedHotelID=6547467&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds (No view) | In-room safe, desk, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/4000000/3730000/3725100/3725028/84618e17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dali Ejecutivo Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,211 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=3725028&PinnedHotelID=3725028&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1550000/1543100/1543026/b34e9a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Francisco Plaza Hotel Downtown Guadalajara - 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Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 1,739 reviews £63 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1330903&PinnedHotelID=1330903&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/540000/530700/530676/f07221fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fenix Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,005 reviews £45 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=530676&PinnedHotelID=530676&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/90000/84200/84127/e14041da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,004 reviews £52 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=84127&PinnedHotelID=84127&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, free minibar items](https://images.trvl-media.com/lodging/13000000/12700000/12691300/12691239/bcc6c59c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Guadalajara Centro Historico Downtown Guadalajara - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,442 reviews £73 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=12691239&PinnedHotelID=12691239&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/49000000/48330000/48323700/48323687/b34bea91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real de Castilla Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 345 reviews £30 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=48323687&PinnedHotelID=48323687&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transport - Height restrictions apply for on-site parking - 24-hour airport drop-off shuttle on request for a surcharge - Area shuttle (surcharge) - Limo/town car service ### Food and drink - Daily buffet breakfast available 8 AM to noon for a fee: MXN 170 to 170 per person - 2 bars/lounges - A restaurant ### Restaurants on site - El Molino Rojo ### Things to do - Piano ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Banquet hall - Built in 1610 - Colonial architecture - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - Room service ### More - Air conditioning - Desk - Individual furnishings - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 170 to 170 per person - Airport shuttle fee: MXN 350 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Frances Guadalajara Frances Hotel Hotel Frances Hotel Frances Guadalajara Frances Hotel Guadalajara Hotel Frances Hotel Hotel Frances Guadalajara Hotel Frances Hotel Guadalajara ## Frequently asked questions ### Is Hotel Frances pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Frances? > As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Frances on 13 Oct 2025 start from £40.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Guadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Frances? > Check-in start time: 3:00 PM; check-in end time: 5:00 AM. After-hours check-in is not available. ### What time is check-out at Hotel Frances? > Checkout is at noon. ### Does Hotel Frances provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies. ### Where is Hotel Frances located? > Located in Downtown Guadalajara, this hotel is steps away from Plaza de la Liberacion and Guadalajara Cathedral. Guadalajara Wax Museum and Plaza de Armas are just steps away. Plaza Universidad Station is only a 5-minute walk and San Juan de Dios Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Frances Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 413 8 - Good 302 6 - Okay 152 4 - Poor 74 2 - Terrible 64 ### 10/10 Excellent #### Rafael 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to spend a few nights ##### Rafael Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Angel 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great stay here.The room took me to a different time with how old (but unkept) some of the things are the bed was comfy smart tv. I tipped the person cleaning daily a small amount but a nice gesture to how clean everything was kept the whole time left money on my stand and wasn’t worried about it not being there when I got back. ##### Angel Stayed 4 nights in Aug 2025 ### 8/10 Good #### Eldibrando 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, like that they had entertainment on Friday, Saturday and Sunday. Rooms need updating. Would of rather had a shower than a tub. ##### Eldibrando Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jose 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Needs more beautiful girls at the counter ##### Jose Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Jonathan 24 Sept 2025 Los of stairs ##### Jonathan Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Miguel 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s was ok ##### Miguel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eduardo 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel ##### Eduardo Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jose 9 May 2025 Liked: Amenities Nice place ##### Jose Stayed 2 nights in May 2025 ### 8/10 Good #### Anna 6 Apr 2025 Excellent location and very cool hotel built in 1610. ##### Anna Stayed 1 night in Apr 2025 ### 10/10 Excellent #### ESTEBAN 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Definitely stay again ##### ESTEBAN Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Paul. 21 Aug 2025 Disliked: Staff & service A property that is so impersonal and lacks the ability to work with their guest is not a hotel worth of booking or staying. ##### Paul. Stayed 1 night in Aug 2025 ### 4/10 Poor #### Miguel 14 Aug 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The hotel is well located yet they really need and upgrade the towels were very old, the shower curtains needed to be replace they smelled, the jr suit had no windows which they dont mention in the add, and i dont understand why the lights needed to be off it was pitch black which made it kind of scary ##### Miguel Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Onofre 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Polite employees and very helpful ##### Onofre Stayed 7 nights in Apr 2025 ### 8/10 Good #### Monica 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel and we totally enjoyed ourselves. ##### Monica Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Teresita 19 Sept 2025 Disliked: Property conditions & facilities Really old room. It was marked as premium bit it was not at all. No screen for mosquitoes in one window, they put a piece of cardboard on it. It rained one night and the ceiling leaked through several parts of the ceiling and they were paddles all over the floor. Not a good experience overall. ##### Teresita Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Gregorio 7 Jul 2025 Liked: Room comfort #### Extremely dated. Amazing beautiful dated building, still needs furniture upgrades from its time to preserve the originality and modern comfort. ##### Gregorio Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jeffrey 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Historical property in the historic district. Wonderful experience. The hotel staff are amazing! ##### Jeffrey Stayed 2 nights in Apr 2025 ### 8/10 Good #### Enrique 18 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location for sightseeing! ##### Enrique Stayed 10 nights in Sep 2024 ### 8/10 Good #### Anna 17 Nov 2024 Liked: Cleanliness Great place ##### Anna Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rick 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the ambiance and history, convenient location to everything. ##### Rick Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Liliana 8 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nasty, dirty hotel. I reserve for 3 nights and left after the first night. No updates whats so ever. Mattress looked like it was 20 yrs old. I slept on the sofa cuz im sure they have bedbugs. Bathroom full of mold with insects. Elevator under construction so expect to do lots of stairs. Also walking through the stairs felt like dloor was going to fall apart. Towels are like 10-15 years old. Just a bad experience. Also in the reception area they have a sign that said,if u stain sheets or towels u will need to pay 27dlls. Before i left tries to call reception but no phone line. I dont even know how expedia could use them. Horrible ##### Liliana Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jose 15 Oct 2024 Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel ##### Jose Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Mayra 12 Sept 2024 Liked: Staff & service Good hotel on a budget ##### Mayra Stayed 1 night in Sep 2024 ### 8/10 Good #### Alice 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and historic. ##### Alice Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Jorge 22 Mar 2025 Disliked: Staff & service, amenities, property conditions & facilities Stayed here many times. It was good in the past. Unattended and poorly staffed. ##### Jorge Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in New York](https://www.expedia.co.uk/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [Secrets Vallarta Bay Puerto Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Secrets-Vallarta-Bay-Puerto-Vallarta-Adults-Only-All-Inclusive.h4892432.Hotel-Information) > > [Puerto de Luna Pet Friendly & Family Suites Hotel](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Puerto-De-Luna-Pet-Friendly-Family-Suites-Hotel.h34110.Hotel-Information) > > [Canto del Sol Puerto Vallarta All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Canto-Del-Sol-Puerto-Vallarta-All-Inclusive.h414902.Hotel-Information) > > [The Bantam Tea Rooms & Guest House](https://www.expedia.co.uk/Chipping-Campden-Hotels-The-Bantam-Tea-Rooms-Guest-House.h32449611.Hotel-Information) > > [Hotels in Lewisham](https://www.expedia.co.uk/Lewisham-London-Hotels.0-n179504-0.Travel-Guide-Filter-Hotels) > > [Barceló Puerto Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Barcelo-Puerto-Vallarta-All-Inclusive.h16535.Hotel-Information) > > [V Azul Vallarta - Luxury Vacation Rental- Adults Only](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-V-Azul-Vallarta-Luxury-Vacation-Rental-Adults-Only.h16036368.Hotel-Information) > > [Kiwengwa Bungalow Boutique Resort](https://www.expedia.co.uk/Kiwengwa-Hotels-Kiwengwa-Bungalow-Boutique-Resort.h19332541.Hotel-Information) > > [Hotels in Nantwich](https://www.expedia.co.uk/Nantwich-Hotels.d5643.Travel-Guide-Hotels) > > [Dreams Vallarta Bay Resort & Spa - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Dreams-Vallarta-Bay-Resort-Spa-All-Inclusive.h4943508.Hotel-Information) > > [Room of Andrea](https://www.expedia.co.uk/Trapani-Hotels-Room-Mate-Andrea-Palazzo-Platamone.h35313325.Hotel-Information) > > [Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information) > > [Falkensteiner Premium Mobilehomes Zadar - Camping](https://www.expedia.co.uk/Zadar-Hotels-Falkensteiner-Premium-Mobilehomes-Zadar-Camping.h35726723.Hotel-Information) > > [Great North Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Great-North-Hotel.h38282843.Hotel-Information) > > [Fiesta Americana Puerto Vallarta All Inclusive & Spa](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Fiesta-Americana-Puerto-Vallarta-All-Inclusive-Spa.h19131.Hotel-Information) > > [Almar Resort Luxury LGBT Beach Front Experience](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Almar-Resort-Luxury-LGBT-Beach-Front-Experience.h12488321.Hotel-Information) ### Cars > [Car hire in Glasgow](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Glasgow-Intl.d4279367.Car-Hire-Guide) > > [Enterprise Car Rentals In Ashford](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Ashford.d4552-c15.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In RAF Brize Norton](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-RAF-Brize-Norton.d6026848-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Kiel](https://www.expedia.co.uk/Things-To-Do-In-Kiel.d1785.Travel-Guide-Activities) > > [Things to do in Capo Vaticano](https://www.expedia.co.uk/Things-To-Do-In-Capo-Vaticano.d6126748.Travel-Guide-Activities) ### Packages > [Bristol Cathedral](https://www.expedia.co.uk/Bristol-Cathedral-Bristol-Floating-Harbour.d6084169.Attraction) > > [Chia Holidays](https://www.expedia.co.uk/Chia.d6047329.Holidays-City-Breaks) > > [America Holidays](https://www.expedia.co.uk/America.d3000024977.Holidays-City-Breaks) ### General > [Visit New York](https://www.expedia.co.uk/New-York.dx178293) > > [Visit Cape Town City Centre](https://www.expedia.co.uk/Cape-Town-Cape-Town-City-Centre.dx6197560)